1947 Courses

Little Crafters is a craft session run by Make, Do & Trend for 18 months-4 year olds. We have a selection of trays out with different crafts to do alongside your child. Each month there will be a new theme with this special on New Years Eve! Your little one will take home at least 4x crafts based on the current theme as well as a snack bowl to have at the end of the session. We will also have a mini New Years Eve countdown before snack time! Tea/ coffee and biscuits will also be provided for the grown ups. Instructions Children are to be supervised at all times. Aprons are available when painting but please be aware that clothes may get messy. Siblings not participating in the crafts are welcome along for free.

Creative workshop to surprise your mother on Mother's Day gifting her a one-of-a-kind handmade pressed flower card

Workshop to make all three environmentally friendly products to ditch the plastic packaging, chemical ingredients and aerosol air pollutants and learn the benefits of making solid shampoo, solid perfume and deodorant sticks!

Make your own cushion to match your decor. We have over 1400 different, 100% cotton fabrics for you to choose from. You will be able to take home a beautiful, hand-finished Cushion that you have made yourself with the guidance of Alan. Your cushion will be approximately 18" to 20". Get to choose your own fabrics for the cushion cover. The cushion filler is high quality, hollow fibre, professional filler that does not squash after being used once. Everything you require is provided in the course fee so there is nothing else to buy once you have paid the £40.00. Generally, the course is two hours in length but the main aim is to leave with a finished item so if it takes longer then that is ok.

Join us for a fun and beginner-friendly book-making workshop where you'll learn to create a little book without using glue or sewing!

An exciting cosmetic making workshop awaits as you learn to make two products of your choice from our extensive product make range. You also wrap and label all your products in our signature recycled plastic free wraps and containers.

An exciting bath bomb making workshop awaits as you firstly learn to make a Gin inspired bath bomb to match your complimentary ‘Bath Tub Gin’ for each person, served in a mini bath tub. You then undertake an advanced level tutorial of technique to make a colour changing bath bomb to match your captivating second complimentary colour changing Gin.

Think of it as a sew and natter, where it does not matter which level you are at, you can come and sew, get help, swap ideas and techniques, etc.

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Mama Mia! Explore the world of Italian soap making by creating your own Italian soap. You will learn about the origins of the stunning essential oils you’ll be using, their properties and how to blend them to create your own beautiful soap. You will then choose how to wrap your soap with a selection of Italian inspired traditional soap wrapping papers.