2583 Courses

Complete Python training course description Python is an agile, robust, expressive, fully objectoriented, extensible, and scalable programming language. It combines the power of compiled languages with the simplicity and rapid development of scripting languages. This course covers Python from the very basics of 'hello world!' through to object oriented programming and advanced topics such as multi threading. Hands on follows all the major sections in order to reinforce the theory. What will you learn Read Python programs. Write Python programs. Debug Python programs. Use Python's objects and memory model as well as its OOP features. Complete Python programming training course details Who will benefit: Anyone wishing to learn Python. Prerequisites: None. Duration 5 days Complete Python programming training course contents Welcome to Python: What is Python? Origins, features. Downloading and installing Python, Python manuals, comparing Python, other implementations. Getting started: Program output, the print statement, "hello world!", Program input, raw_input(), comments, operators, variables and assignment, numbers, strings, lists and tuples, dictionaries, indentation, if statement, while Loop, for loop. range(), list comprehensions. Files, open() and file() built-in functions. Errors and exceptions. Functions, Classes, Modules, useful functions. Python basics: Statements and syntax, variable assignment, identifiers, basic style guidelines, memory management, First Python programs, Related modules/developer tools. Python Objects: Other built-in types, Internal Types, Standard type operators, Standard type built-in functions, Categorizing standard types, Unsupported types. Numbers: Integers, Double precision floating point numbers, Complex numbers, Operators, Built-in and factory functions, Other numeric types. Sequences: strings, lists, and tuples: Sequences, Strings, Strings and operators, String-only operators, Built-in functions, String built-in methods, Special features of strings, Unicode, Summary of string highlights, Lists, Operators, Built-in functions, List type built-in methods, Special features of lists, Tuples, Tuple operators and built-in functions, Tuples special features, Copying Python objects and shallow and deep copies. Mapping and set types: Mapping Type: dictionaries and operators, Mapping type built-in and factory functions, Mapping type built-in methods, Dictionary keys, Set types, Set type operators, Built-in functions, Set type built-in methods. Conditionals and loops: If, else and elif statements, Conditional expressions, while, for, break, continue and pass statements, else statement . . . take two, Iterators and iter(), List comprehensions, Generator expressions. Files and input/output: File objects, File built-in functions [open() and file()], File built-in methods and attributes, Standard files, Command-line arguments, File system, File execution, Persistent storage modules. Errors and exceptions: What are exceptions? Detecting and handling exceptions, Context management, Exceptions as strings, Raising exceptions, Assertions, Standard exceptions, Creating Exceptions, Why exceptions, Exceptions and the sys module. Functions: Calling, creating and passing functions, formal arguments, variable-length arguments, functional programming, Variable scope, recursion, generators. Modules: Modules and files, Namespaces, Importing modules, Module import features, Module built-in functions, Packages, Other features of modules. Object-Oriented Programming (OOP): Classes, Class attributes, Instances, Instance attributes, Binding and method invocation, Static methods and class methods, Composition, Sub-classing and derivation, Inheritance, Built-in functions for classes, and other objects, Customizing classes with special methods, Privacy, Delegation, Advanced features of new-style classes (Python 2.2+), Related modules and documentation. Execution environment: Callable and code Objects, Executable object statements and built-in functions, Executing other programs. 'Restricted' and 'Terminating' execution, operating system interface. Regular expressions: Special symbols and characters, REs and Python, Regular expressions example. Network programming: Sockets: communication endpoints, Network programming in Python, SocketServer module, Twisted framework introduction. Internet client programming: What are internet clients? Transferring files, Network news, E-mail. Multithreaded Programming: Threads and processes Python, threads, and the global interpreter lock, The thread and threading Modules. GUI programming: Tkinter and Python programming, Tkinter Examples, Brief tour of other GUIs. Web programming: Web surfing with Python: creating simple web clients, Advanced Web clients, CGI: helping web servers process client data, Building CGI applications, Using Unicode with CGI, Advanced CGI, Web (HTTP) Servers. Database programming: Python database application programmer's interface (DB-API), ORMs. Miscellaneous Extending Python by writing extensions, Web Services, programming MS Office with Win32 COM, Python and Java programming with Jython.

Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities

NNMi for engineers training course description A hands on course focusing on network management using Network Node Manager (NNMi) on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use NNMi. Diagnose faults using NNMi. Recognise the MIB structure. NNMi for engineers training course details Who will benefit: Network administrators. Network operators. Those wishing to find out more about how their NNMi works. Prerequisites: TCP/IP foundation for engineers Duration 2 day NNMi for engineers training course content Network management What is network management? Benefits, issues, demonstration. Getting started with NNMi Starting NNMi, IP discovery, IP monitoring, controlling IP discovery. Using NNMi Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Parts of SNMP SNMP architecture, MIBs, The protocol. NNMi SNMP configuration NNMi alarm browser NNMi alarms, alarm categories, filtering alarms, alarm details window. MIBs MIB1, MIB2, The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. NNMi MIB loader and browser. Monitoring devices Polling, obtaining MIB information. Diagnostic tools Poll node, the ping window, protocol test, locate route NNMi fault management Alarms, polling, fault management, setting thresholds and configuring traps.

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Security+ training course description A hands on course aimed at getting delegates successfully through the CompTia Security+ examination. What will you learn Explain general security concepts. Describe the security concepts in communications. Describe how to secure an infrastructure. Recognise the role of cryptography. Describe operational/organisational security. Security+ training course details Who will benefit: Those wishing to pass the Security+ exam. Prerequisites: TCP/IP foundation for engineers Duration 5 days Security+ training course contents General security concepts Non-essential services and protocols. Access control: MAC, DAC, RBAC. Security attacks: DOS, DDOS, back doors, spoofing, man in the middle, replay, hijacking, weak keys, social engineering, mathematical, password guessing, brute force, dictionary, software exploitation. Authentication: Kerberos, CHAP, certificates, usernames/ passwords, tokens, biometrics. Malicious code: Viruses, trojan horses, logic bombs, worms. Auditing, logging, scanning. Communication security Remote access: 802.1x, VPNs, L2TP, PPTP, IPsec, RADIUS, TACACS, SSH. Email: S/MIME, PGP, spam, hoaxes. Internet: SSL, TLS, HTTPS, IM, packet sniffing, privacy, Javascript, ActiveX, buffer overflows, cookies, signed applets, CGI, SMTP relay. LDAP. sftp, anon ftp, file sharing, sniffing, 8.3 names. Wireless: WTLS, 802.11, 802.11x, WEP/WAP. Infrastructure security Firewalls, routers, switches, wireless, modems, RAS, PBX, VPN, IDS, networking monitoring, workstations, servers, mobile devices. Media security: Coax, UTP, STP, fibre. Removable media. Topologies: Security zones, DMZ, Intranet, Extranet, VLANs, NAT, Tunnelling. IDS: Active/ passive, network/host based, honey pots, incident response. Security baselines: Hardening OS/NOS, networks and applications. Cryptography basics Integrity, confidentiality, access control, authentication, non-repudiation. Standards and protocols. Hashing, symmetric, asymmetric. PKI: Certificates, policies, practice statements, revocation, trust models. Key management and certificate lifecycles. Storage: h/w, s/w, private key protection. Escrow, expiration, revocation, suspension, recovery, destruction, key usage. Operational/Organisation security Physical security: Access control, social engineering, environment. Disaster recovery: Backups, secure disaster recovery plans. Business continuity: Utilities, high availability, backups. Security policies: AU, due care, privacy, separation of duties, need to know, password management, SLAs, disposal, destruction, HR policies. Incident response policy. Privilege management: Users, groups, roles, single sign on, centralised/decentralised. Auditing. Forensics: Chain of custody, preserving and collecting evidence. Identifying risks: Assets, risks, threats, vulnerabilities. Role of education/training. Security documentation.

OpenSSL for engineers training course description A hands on course covering OpenSSL. The course focusses on the use of OpenSSL from the command line as opposed to using its extensive libraries. Certificate authorities are configured along with key generation, HTTPS and a SSL VPN. What will you learn Describe OpenSSL. Use OpenSSL. Describe and implement: Explain how the various technologies involved in an OpenSSL work. OpenSSL for engineers training course details Who will benefit: Network personnel. Prerequisites: IP security foundation for engineers Duration 2 days OpenSSL for engineers training course contents What is OpenSSL? What is SSL? SSL versions, TLS, TLS negotiation, TLS authentication, What is OpenSSL, Command line tool, SSL library. OpenSSH, OpenVPN. Hands on TLS packet analysis. Getting started with OpenSSL Downloading, source code, packages, installing, versions, configuration, openssl command. Cipher suite selection. Hands on Encrypting a file with openssl. Public and private keys Algorithms, creating keys, public keys, private keys, encrypting the private key. Hands on Encrypting a file with keys. Digital signatures Creating signatures, checking validity of signatures, Self signing SSL certificates. Viewing certificates. Certificate files. Converting between formats. Hands on Securing a web server with HTTPS. Simple PKI with OpenSSL Root CA, signing CA, configuration files, Certificate signing requests. Email certificates, TLS server certificates. Hands on Implementing a simple PKI with OpenSSL.

Database design training course description Although this course mentions Microsoft Access the same course can be run with a variety of different databases. The duration of the course is dependent on the experience of the delegates. What will you learn Name and give 3 types of database structure. Explain the difference between standard SQL and different flavours. Use SQL statements to query databases. Use SQL statements to query and define databases. Describe the principles of relational database design and 3 types of relational joins. Normalise a given flat file table into relational tables. Database design training course details Who will benefit: Anyone who needs to be able to design an efficient, watertight database following the best practice of the principles of Relational Database design. Prerequisites: None. Duration 3 days Database design training course contents Database structure and terminology. Principles of Relational Database Design. Types of relationship. Normal Forms. Practical examples of relational database design. Hands-on creation of a database. On paper design a relational database applicable to the delegates work.

Total PHP training course description PHP provides for the creation of dynamic web sites. This hands on training course looks at programming with PHP with an emphasis of building dynamic websites. Forms, state management and database integration are all covered with practicals used throughout the course to reinforce theory sessions. What will you learn Create dynamic web sites using PHP. Write PHP programs. Debug PHP programs. Examine existing code and determine its function. Total PHP training course details Who will benefit: Anyone creating dynamic web sites. Prerequisites: Software development fundamentals Duration 3 days Total PHP training course contents What is PHP? PHP history, dynamic web pages, how PHP works, alternatives to PHP. Downloading and installing PHP. Installing MySQL, installing Apache, platform issues. A first PHP web page A basic PHP script, PHP page structure. PHP comments. Integrating PHP and HTML. PHP forms HTML forms, taking values from forms. PHP and HTML Page inputs, environment inputs. phpinfo(), other form elements, sticky fields, generalised code, tables, forms, form elements, style sheets, JavaScript. Variables operators and expressions Expressions, data types, assignments, scope, constants, HTTP environment variables, getting data from forms using variables. Operators Arithmetic, logical, relational, Boolean, others. Control statements Conditional: if, else, elseif, switch. Loops: while, do while, for, break, continue, exit. Functions Built in functions, declaration, arguments, scope, loading functions from other files, defaulting parameters, call by value/ name. Arrays Indexes, array initialisation, array manipulation, multi dimensional arrays, array functions. String handling What is a string, string functions, matching, extraction, replacement. String operations, cleansing, sprintf, formatting web pages, strops and others, splitting strings, REs. PHP and databases Database structure, Database APIs, MySQL, Creating tables, Editing tables, simple SQL queries using PHP, building HTML tables using SQL queries, SQL injection, security issues, error handling. File I/O Opening, reading, writing files. Permissions, ownership, locking, directories. PHP, cookies and sessions State, Cookie properties, setting cookies, retrieving cookies, expiring/deleting cookies. Sessions, session variables, session IDs. PHP and email Emailing from servers, attachments. Objects OOP, PHP classes, constructors, instances.

Asterisk training course description This 3 day hands on Asterisk training course covers all the ground for you to get an Asterisk PBX installed and configured. After installation the course progresses from a simple first configuration onto VoIP and PSTN integration along with the provision of PBX features such as ACD and IVR. Practical sessions follow each major section to reinforce the theory. What will you learn Install and configure Asterisk. Connect Asterisk to the Internet and PSTN. Integrate VoIP and the PSTN. Configure Asterisk for PBX features such as voicemail, ACD and IVR. Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: None although hands on experience of UNIX systems would be beneficial, as would knowledge of VoIP. Duration 3 days Asterisk training course contents What is Asterisk? PBXs, what Asterisk does, Asterisk features, Asterisk VoIP support, Asterisk and the Internet, Asterisk and the PSTN, hosted VoIP systems. Asterisk installation Linux installation, Asterisk package compilation and installation. Timing sources. Hands on Installing Asterisk Managing Asterisk Starting/stopping Asterisk, command arguments, Asterisk commands, log files, logger.conf, remote management. Hands on Controlling Asterisk. First Asterisk configuration The role of SIP, IP phones, DHCP, IP addressing, sip.conf, extensions.conf. Hands on Simple SIP configuration Asterisk architecture Server hardware, interfaces, channels, Zaptel, Digium, Asterisk filesystem, connections. The configuration files, syntax, asterisk.conf. Hands on Adding hardware for Asterisk, exploring the configuration files. DAHDI configuration Digium hardware, DAHDI architecture, DAHDI installation, DAHDI configuration, system.conf, FXS, FXO, E1, chan_dahdi.conf, dahdi_cfg, DAHDI tools. Hands on Connecting Asterisk to the PSTN. Dial plans extensions.conf detail, contexts, priorities. Hands on Configuring dial plans. SIP configuration sip.conf in detail, defining SIP channels, incoming SIP channels, outgoing SIP channels, SIP variables, Asterisk as a SIP client and SIP server. Hands on SIP configuration. IAX configuration What is IAX, IAX server, IAX client, IAX channels, iax.conf, IAX syntax in extensions.conf, IAX trunking. Hands on Linking Asterisk systems. Implementing PBX functions Voicemail, voicemail trees, voicemail passwords, Music on hold, meetme conferencing, call parking. ACD, IVR, fax. Hands on Configuring PBX features.