1835 Courses

Hypnotherapy Training Course

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

Come and join Janine at Stitching Kitchen for a one day quilt top course learning how to make a disappearing nine patch quilt. This workshop will take place over one full day. It is suitable for total novices, taking you through everything you need to know to build confidence in quilt-making. If you are a more experienced quilter, you will enjoy learning a new technique that has so many creative possiblities, and you can benefit from Janine’s years of experience to pick up tips and tricks for a professional, polished quilt. Your tutor Janine also holds monthly long-arm clinics at Stitching Kitchen that you'd be welcome to drop into if you'd like any further pointers, or would like to outsource the quilt finishing to her! What you will learn/achieve 1. Understanding the Nine Patch Block Structure You will learn how to create a traditional 3x3 Nine Patch quilt block, focusing on color placement and fabric contrast to maximize visual interest after the transformation. 2. Cutting and Rearranging Techniques You will then practice the “disappearing” technique: cutting the finished Nine Patch into quarters and rearranging the sections to create a new, more complex-looking block. 3. Design Variations and Layout Possibilities Janine will encourage you to explore different layout options using the same block pieces, discovering how rotating and rearranging the quarter blocks can produce unique quilt top designs. 4. Precision Sewing and Pressing for Accurate Blocks The workshop will emphasise best practices for accurate piecing and pressing, which are crucial for achieving clean lines and proper alignment after cutting and reassembling the blocks. What's included Tuition: full instruction and support in a small class (maximum of 6). Written instructions that you can take away and refer back to at home. Use of all the tools you will need during the workshop. Use of the Pfaff and Janome sewing machines in Stitching Kitchen's fully equipped studio.  Tea and cake. What to bring Fabrics to make your disappearing nine patch blocks. We will send you a materials list, but just give us a call or drop in to the studio if you would like further advice, and we can also make suggestions about where to purchase quilting fabric. Stitching Kitchen has thread available to purchase. You won’t need to bring anything else and you can leave your sewing machine at home. Stitching Kitchen is fully equipped with Pfaff and Janome sewing machines and all the quilting tools and sewing kit for use during the workshop. We will stop for 30 minutes for lunch, do bring a packed lunch along. Stitching Kitchen also stocks a full range of haberdashery, batting and quilting tools if you discover anything you would like to purchase to use at home. Please note that this workshop is held in our light and spacious first floor studio at Stitching Kitchen, which is accessible by stairs.  About your tutor Your tutor is Janine from TheFatQuarter Quilting https://thefatquarter.co.uk Having dabbled at patchwork and quilting when her children were babies, Janine moved on to develop a love for learning everything patchwork and quilting. In recent years she has owned a patchwork and quilting shop, living and breathing patchwork each day. Nowadays Janine is a professional Longarm Quilter and Patchwork Tutor with a love for sharing her wealth of experience. If you have any questions, please feel free to get in touch.

Learn how to use Microsoft Project to create and resource robust project plans and how to maintain and track throughout the project lifecycle. Course overview Duration: 1 day (6.5 hours) Our Project Planning and Control course gives you the essential skills to use Microsoft Project to build, resource and monitor project schedules. It looks at initial setup, building plans, using a work breakdown structure and managing resources through to baselining and progressing your schedule. This course is designed for new or existing users of Microsoft Project, and no previous experience of Project is required. Knowledge of planning techniques would be an advantage. Objectives  By the end of the course you will be able to: Create project schedules Build a Work Breakdown Structure Create relationships Set baselines Manage resources Set deadlines and task properties Print and report on your project Update and track project schedules Content Creating a new project Project defaults Project start date Setting default hours per day/week Setting daily working times Project timeline Building a project Creating a work breakdown structure Adding tasks and durations Estimated durations Setting milestones Recurring tasks Linking, Baselining and Resourcing Setting start dates and dependencies Task Inspector Resourcing Assigning resources Filtering available resources Baseline Setting a baseline Removing a baseline Managing resources Resource properties Dealing with over allocations Tasking information Constraint dates Setting deadline Assigning task specific calendars Task types Updating your project Completing work Completing work per resource Updating tasks Updating the project Rescheduling work Change highlighting Printing and reporting Setup and Printing Visual reports Using the Timeline Creating Dashboard reports

Management training for Stonehouse Care, to include Mental Capacity Act, Safeguarding and Health and Safety for Managers. The Mental Capacity Act & Deprivation of Liberty Safeguards for Managers and Senior Staff By the end of the course, you will be able to: Explain your legal responsibilities under the MCA and DoLS. Apply the five statutory principles of the MCA in decision-making. Determine when and how to conduct a capacity assessment. Understand the Best Interests process and how to apply it. Identify when a deprivation of liberty occurs and how to seek authorisation. Recognise Worcestershire-specific procedures and contacts for DoLS referrals. Implement MCA-compliant record-keeping practices. Safeguarding Adults & Children: Responsibilities for Health & Social Care Managers & Seniors By the end of the course, you will be able to: Understand their legal responsibilities under key safeguarding legislation. Recognise the roles and duties of managers and senior staff in safeguarding adults and children. Know Worcestershire's local safeguarding procedures and reporting pathways. Be able to apply best practices in safeguarding supervision, record-keeping, and decision-making. Identify when and how to escalate safeguarding concerns effectively. Health & Safety for Health & Social Care Managers and Seniors By the end of the course, you will be able to: Understand their legal responsibilities under Health & Safety legislation. Recognise how key regulations apply to their role in Health & Social Care. Learn how to manage risks and create a safe working environment. Be aware of local Worcestershire requirements and guidance. Identify best practices for compliance and enforcement.

Medication Management Train The Trainer Course Aim: To enable Managers and Senior Care Staff to confidently and competently deliver safe, effective, and engaging medication training to their care teams in accordance with best practice and regulatory requirements. Learning Objectives: By the end of this course, learners will be able to: Understand the legal and regulatory framework surrounding medication administration in care settings. Explain the principles of safe medication handling, including storage, administration, and record-keeping. Identify common types of medication errors and strategies to reduce risk. Demonstrate effective teaching techniques to deliver medication training to staff. Create and adapt medication training sessions tailored to the needs of their care team. Assess staff competency in medication management through observation and feedback. Use supporting documentation (e.g., MAR charts, audit tools) to reinforce safe practice. Recognise when to escalate concerns around medication errors or competency. Promote a positive learning culture around medication safety within their service.

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Plasma Pen Course in Person Course structure: The course consists of the theoretical part which you study before you come onto your course. We will only do the practical side of the course in the venue. What is plasma treatment? The Plasma Pen is the world's most advanced, non-invasive, skin lifting, skin tightening and rejuvenation device used to treat wrinkles, skin tags and sagging skin. This treatment can be used for several procedures to dramatically enhance the looks without the need for costly and invasive surgery. Course Content - Health and safety - Anatomy and physiology - Principles of plasma treatment - Contraindications - Consultation - Pricing - Hygiene and safety - Aftercare - Understanding how plasma works Training kit - Plasma Pen - Plasma needles 10x - 3x aftercare cream(use after treatment) How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. We will call you to arrange date once you sign up for the course. Will I require a model? Yes, usually 1 model is required(this must be supplied by a student).Eyelids and 2 other areas will need to be treated. Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions

We have developed the non-licensed training to cover work for land remediation contractors working on asbestos-contaminated sites. Including: Interpretation of CAR Regulations to asbestos-contaminated land. This will include 'litter-picking' surface contamination and form contaminated soil. Site segregation, decontamination procedures and air monitoring expectations.

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session