453 Courses

The course is a four-hour refresher session for those who have completed the Mental Health First Aid two day course. Just like physical first aid, we recommend you refresh your skills regularly and keep up-to-date.

One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Course Category Peer Support Strategic Work Visioning and Problem Solving Person Centred Planning Description One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Because of this we have put together a different kind of support plan that aims to maximise the chances of Primary/Secondary transitions being successful. In essence our approach brings together a person centred planning tool called ‘MAPS’ and a ‘Circle of Friends’ recruited from within the Year 7 tutor group. The Circle of Friends forms the core of the MAPS session and are central in developing (with parents and staff) a Plan for embedding the focus child in the new school setting. Community Circles bring together disabled and non disabled pupils in a network of mutual support. Peer support is an approach to impacting on inclusion and transition in primary and secondary schools by actively involving other pupils. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials ‘It had a huge impact on all levels’ ‘Very user friendly’ Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course explores the questions : How can we improve our transition arrangements? Practically how do we go about involving pupils in this process? Do you have any fresh ideas on transition processes? Take a tour through this range of strategies for bringing about smooth transitions, meeting challenging emotional needs and to develop inclusion. Circles of friends: peer support and inclusion. Pupils work to problem solve with and actively support the inclusion and behaviour change of one of their peers Community Circles of Exchange and Mutual Support set up between disabled and non disabled group Peer support, counselling and mediation: reduce bullying and address emotional needs as older pupils offer active listening support and interventions Cross Age Mentoring: older pupils offer supportive mentoring to younger pupils in the same school or in feeder primary schools MAPS and PATH as person centred planning for transitions

Assuring Quality Through Acceptance Testing It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

Assuring Quality Through Acceptance Testing: In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to problem solving with parents – the Parent Solutions Circle. Parent Solutions is a brand new approach to problem solving with parents based on our live group work in schools. A focus on challenging behaviour brings interest, energy and commitment.  Course Category Inclusion Peer Support Parents and Carers Behaviour and relationships Description In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to problem solving with parents – the Parent Solutions Circle Parent Solutions is a brand new approach to problem solving with parents based on our live group work in schools. A focus on challenging behaviour brings interest, energy and commitment. Essentially the approach involves gathering a group of parents and carers together who recognise how challenging their own children are and would like some help to figure out how to be with them or how to manage an aspect of their behaviour. The process is facilitated but majors on the parents offering each other their wisdom and ideas. The directness that only peers can provide to each other makes the work both powerful and effective. Mobilising the wisdom and experiences of parents in a safe way is a delicate art. In this training we will explore how this can best be done. Parents who have been on all the courses and had all the professional advice in world love this way of working because they get to offer each other their experience, ideas and wisdom. The approach is capacity focused, person centred approach to working with parents rather than the dominant deficit oriented and ‘medical model’ of viewing and planning for parents. We work with rather than do things to a group of parents. This training can be modelled with a group of parents or can be demonstrated with a group of professionals. We prefer mixed groups. Learning Objectives For participants to learn how to set up a Parent Solutions Circle For participants to understand the underlying rationale and ethos of this way of working To learn the facilitation process and stages of the Circle process Who Is It For? Anyone interested in working with parents and carers in a way that builds and makes use of their capacities rather than focus on their challenges and difficulties. School leaders and managers Social Care teams Community organisers Psychologists Course Content True parent empowerment Facilitating groups Problem solving process Handling group communication Allowing direct feedback and challenge between participants in a safe way Building relationships Creating natural circles of support that can provide peer support and mutual problem solving If you liked this course you may well like: Creating Community Circles

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In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. Course Category Parents and Carers Description In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. A key aspect of this day is ‘reframing’ how we think about the most difficult, hard to work with parents who attract many labels. Participants soon discover that they are more similar than they realise to those labelled ‘others’. The day gives those present opportunities to reflect on their attitudes and practice in relation to parents who are different. Practical ideas for joint problem solving and active engagement are fully explored. Testimonials “Made me more aware of how to approach parents and carers” “It (the conference) couldn’t have been improved. All the speakers were good” “I’ll have a more positive approach to welcoming people” “It will encourage us as practitioners to listen and think a little more. Learning Objectives Increased confidence in working with parents Access to a wider range of practical and thoughtful strategies when collaborating with parents and carers Deeper understanding of core values surrounding inclusion of disabled children in collaboration with parents and carers Opportunity to reflect on professional attitudes and behaviour towards parents with a focus on labelling and stigmatisation New skills and processes to make joint work successful Who Is It For ? Early Years and School based Practitioners Children Centre Staff Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Social Workers Health Workers Course Content The course answers the questions: Why is this parent impossible to work with? Where do I begin to communicate with some parents? How can I collaborate with parents and carers to include high profile children or young people? Best delivered over the course of a full day we will cover: The importance of WELCOME Labelling and reframing: Setting the tone: Reframing language to describe parents Providing parents with insights about children’s behaviour using stories Circle of Courage as applied to parents Circles of Support The Intentional Building of Relationships Not doing it alone – The Importance of Teams in developing inclusive practice Problem solving: Circles of Adults/Solution Circles Community Guides If you liked this you may like: COMMUNITY CIRCLES

“Most people thinking about suicide don’t want to die, they want the pain to stop, recognising the signs that someone is thinking about suicide is critical as is the ability to listen and to support that person away from wanting to take their own life” Programme Overview: This 1 day in-person programme provides Learners with the foundational knowledge and practical skills needed to effectively intervene in situations where someone may be contemplating suicide. Designed for individuals across various professions and community roles, this programme equips you with the tools to recognise the signs of suicide, initiate life-saving conversations, and connect at-risk individuals with appropriate resources. Whether you're a healthcare professional, educator, HR personnel, or concerned community member, this programme empowers you to make a real difference. Key Learning Outcomes: Understanding Suicide and Its Causes: Gain insights into the complex factors that can lead to thoughts of suicide and suicide behaviours, including mental health issues, emotional distress, and societal pressures. Recognising Signs: Learn how to identify the verbal, behavioural, and situational indicators that someone may be thinking of suicide. Effective Communication Techniques: Develop skills to engage in sensitive and supportive conversations, helping to de-escalate crises and offer hope to those in need. Immediate Intervention Strategies: Acquire practical tools and approaches for providing immediate support, including how to refer individuals to mental health professionals and other resources. Ethical Considerations: Understand the ethical responsibilities involved in suicide prevention, including confidentiality, consent, and the importance of self-care. Programme Format and Duration: This is a concise, focused programme delivered in person and lasting 1 day. The programme includes a mix of interactive presentations, real-life case studies, and role-playing exercises to ensure Learners leave with practical, actionable skills. Who Should Attend: Anyone in a position to support individuals with thoughts of suicide, including healthcare providers, educators, HR managers, community leaders, and social workers. No prior experience in mental health or suicide prevention is required. Certification: Upon completion, Learners can gain the Royal Society for Public Health (RSPH) Level 4 Award in Suicide First Aid®. This is a written assignment and upon completion Learners will receive an official qualification certificate from RSPH. Why This Programme Matters: By equipping yourself with the skills taught in this programme, you become a crucial part of the effort to reduce suicide rates and save lives. Every intervention can make a difference. We are incredibly grateful for the sponsorship of Jane Cattermole, from Mainly Mental Health which has allowed us to offer this training at a heavily subsidised rate.

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multi skills