138 Courses

This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety. Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces

Learn the key skills to become a Manager in an organisation. How can you get the best from your new team. Course overview Duration: 2 days (13 hours)  This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team. Objectives  State the key roles and responsibilities of a people manager Use your time effectively to plan and prioritise your own and the work of others for expedient results Set objectives that engage those reporting to you Delegate tasks effectively that motivate the individuals you delegate to Appreciate how to deal with both good and under-performance Adopt the most appropriate leadership style Manage the team through its natural development and through times of change Add value to meetings you attend and chair Content Roles and Responsibilities Understanding your roles and responsibilities for people management Management vs Leadership Action Centred Leadership Managing Workloads How to prioritise the management of tasks, the individuals and the team Objective setting – how to set objectives and how to engage individuals in their objectives Practical application on prioritisation and objective setting Managing Individuals Delegating tasks and work effectively Understanding motivation and how best to motivate individuals Managing performance – the Skill/Will matrix How to manage good performers Dealing with under-performance Goleman’s 6 Leadership styles Choosing the appropriate leadership style for the right person and situation Managing the Team Understanding team roles and dynamics How to manage the team as it develops Team learning and development Managing teams through times of change Tips and techniques for focused meetings

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.

Overview This 2 day course focuses on best practice bank ALM in today’s environment of a multiplicity of regulatory constraints on the balance sheet Who the course is for Asset Liability Committee (ALCO) members Treasury Risk Finance and internal audit capital management Funding management Liquidity buffer investment team Derivative structurers and salespeople; IT software providers Regulators Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions

This is an opportunity to benchmark your current and future safety and health vision and priorities in line with global models of safety, and to benefit from good practice gathered from leading organisations from around the world. Through lively discussion, debate and exercises, including benchmarking, gap analysis and case studies, leaders attending this programme deepen their understanding of how to use their skills to drive their organisation to the next level in its safety and health performance. The programme is designed to help leaders:

This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning

If you want to keep up with the latest trends in business and project management, IIL's International Project Management Day is the must-attend event of the year! Approaching its 19th Anniversary, IPM Day gathers thought leaders, industry experts, and business professionals worldwide for a rich and immersive learning experience. You will gain new knowledge, skills, and best practices to navigate complex projects and adapt to change in a dynamic business landscape. Embrace the need for change and adaptability. By embracing new ideas, perspectives, and approaches we open ourselves up to endless possibilities for growth and improvement. Empower yourself and your teams by providing them with the necessary tools, resources, and support to drive meaningful and sustainable transformation. Evolve and harness the power hidden behind the uncertainty of our current world. Together we can build a brighter, more efficient, and sustainable tomorrow. Use code FINDCOURSES to receive $12 off this event! Up to 26 PDUS Keynotes The Key to Project Management Leadership Success: Engaging Your Team Members The Missing Piece in Leadership Styles & Practices AI in Project Management & Business: Panel Discussion Presentations Embracing Hybrid Ways of Working Project Management 4.0, PMO Mindset, and Project Manager Power Skills Maximizing Team Performance: The Intersection of Brain Chemistry and Team Building Becoming the Warrior: Strategies for Achieving Goals Arrows in Your Project Management Quiver Excel Tips & Tricks You Probably Haven't Seen Before Unleashing the Potential of a Distributed Workforce From Risks to Requirements - An Approach to Project Initiation Practical Implications of Artificial Intelligence to the Project Management Community Smart City Lab - Project Perspective Inclusive Leadership: Building Great Companies on Purpose Self-Paced Courses Kanban: A Beginner's Guide to Getting Started Understanding Lean Fundamentals