1769 Courses

Enhance your skills with our EnergyEdge course on root cause analysis for boilers and steam cycle failures. Join us for a transformative learning experience!

This 3-day FAA Level 3 Award course offers a variety of first aid situations and teaches how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

This course will make delegates aware of the regulations regarding the moving and handling of...

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Course Details Working with Purple Cow Training (Centre No.866) we offer the NEBOSH General Certificate in Occupational Health & Safety. Over 220,000 people hold a NEBOSH National General Certificate in Occupational Health and Safety. Why? Because it's the gold standard in health and safety qualifications. Thousands of leading experts and organisations such as You Can Do It Training have helped update the most widely respected health and safety qualification of its kind in the world. This means that it's designed to reflect the needs of today's employer giving learners everything they need to know and do to make their workplace safer. Relevant to every workplace, the NEBOSH National General Certificate is ideal for managers, supervisors and anybody with health and safety management responsibilities. It's also perfect for those embarking on a health and safety career and gives you a stepping stone to success. Trusted by many prestigious organisations such as Thames Water, Kier and the Football Association, it can help to: Minimise workplace injuries and illness Boost employee wellbeing Demonstrate your commitment to health and safety, which can win business. Managing Health and Safety in the UK, a course book created by NEBOSH, it is not only helpful for learners studying the qualification but also an invaluable reference source and practical guide for anyone putting health and safety principles into practice at work.

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The medication and record keeping course is a full day, instructor led course in a fully equipped training room. We use a mixture of training methods such as scenarios, activities, group discussion, games and the use of equipment / technology to cover the different learning styles of the individual. Learners will develop their knowledge, skills and understanding around the administering of medication and the importance of record keeping. Some of the key Learning Outcomes we cover are; Understanding of the legislation surrounding medication Understanding of role and responsibilities Understanding of medication policy and procedures Understanding of boundaries when assisting with medication Explain how and why medication errors occur Explain how to eliminate or reduce risks to individuals safety Aware of who and where to report concerns Understand the importance of thorough documentation Care providers are regulated by the Care Quality Commission (CQC) and as a result must meet the Health and Social Care Act 2014 (Regulation 18 Staffing). Evidence of training and understanding is provided to support providers in their evidence of compliance. Instructions Attendees to arrive on time at 9.30am and will leave around 16.30pm It is important that learners are fit and well to participate in group activities. Directions Complete Care West Yorkshire Ltd. Somerset House, Sandal Castle Centre Asdale Road Wakefield WF2 7JE All training is carried out at our office (Somerset House, map is attached). Please note that we do not provide lunch so you will have to bring your own. Please do not park in the office car park as not all spaces belong to us. There is available parking in Asda and Aldi next door, or the public car park at eth side of Square Pizza Amenities Toilets

This Level 3 Course is a full 3 day first aid at work course which is designed to help higher risk organisations. We can come nationwide or you can come to us.

Emotional Intelligence Training

First Aid Trainer - Level 3 Emergency First Aid at Work Courses - delivered at your place of work