Name: Effective Change Management 1 Day Workshop in Derby
Price: 595 GBP
Availability: InStock

Nottingham

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Learning Objectives:

By the end of this course you will be able to: 

Identify, relate to, and put into practice the four characteristics of highly effective managers.
Plan, prioritize and delegate effectively.
Understand how to manage performance in such a way as to get the very best from your people.
Use a range of strategies for managing and developing a highly motivated and effective team.
Recognise the need for change in today’s business reality and be able to manage change.
Engaging and understanding others using a range of techniques.

Agenda:

Module One: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module One: Review Questions

Module Two: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Two: Review Questions

Module Three: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Three: Review Questions

Module Four: Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Four: Review Questions

Module Five: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Five: Review Questions

Module Six: When an Employee Complains about their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Eight: Review Questions

Module Nine: When Do You Step In?
Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Nine: Review Questions

Module Ten: Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Manager Management Skills

Mangates

Manager Management 1 Day Training in Nottingham

Manager Management 1 Day Training Nottingham

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Derby

Manager Management 1 Day Training in Derby

Manager Management 1 Day Training Derby

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Nottingham

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Derby

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

Effective Change Management An Interactive One Day Program

“Change is the only constant” – Heraclitus, a Greek philosopher

Why Change Management?

According to Harvard Business Review, 70% of all change initiatives fail. Another study by Towers Watson found that only 25% of change management actions are successful over the long term. All around us, technologies, processes, people, ideas and methods are continuously evolving, affecting the way organizations run their operations.

Developing effective change management skills then becomes not only inevitable, but also critical in today’s dynamic professional world as organizational change becomes more of a norm than an exception.

The Leading Change Management program will give aspiring change agents and managers the tools required to implement changes successfully with positive acceptance throughout the organization.

Program Overview:

The Leading Change Management program is designed to promote excellence in the management of change by introducing participants to the skills required at each step of the change process.

Built on the latest research and practice in North America, this program develops, challenges and inspires leaders to lead successful and rewarding organizational change initiatives.

The concepts and methods learned are immediately usable in the workplace, leading to faster implementation of change projects that achieve and sustain concrete results.

Learning Objectives:

To introduce the step by step change management process and the range of tools and methods available to address change challenges and problems
To provide insight on relevant, practical and applicable change management skills and equip participants to effectively engage with change processes in the workplace
To improve awareness and confidence for using change management tools and models required to design appropriate change plans for the workplace

Agenda:

The Nature of Change
Drivers of Change
Vision and Mission of Change
Eight Steps to Effective Change Management
Change Strategies
Change Resistance
Effective Communication Skills to Lead Change
Effective Leadership in the Change Process

Target Audience:

There is no Eligibility Criteria for this training, anyone can attend this training.

Effective Change Management 1 Day Workshop in Nottingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Nottingham

Building Better Careers with Soft Skills: 1-Day Workshop in Nottingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Nottingham

Boost Customer Satisfaction: Join us 1 Day Training in Nottingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Nottingham


































































Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Nottingham

Effective Change Management 1 Day Workshop in Derby

London

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor CourseCertify by Cognicert Limited www.cognicert.comTraining Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.Target Audience:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul>Reference Standards:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul>Objectives:By the end of the course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul>Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.Course Content:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul>Duration: 5 days Training Methodologies<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

General Admission

early bird registration

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: MG, YA, ADULT FICTION, NON-FICTIONTh&eacute;r&egrave;se is a Literary and Rights Agent at Susanna Lea Associates, @SLALondon. Born and raised in Belgium, on a diet of frites and Tintin she moved to England in her late teens with her family, then stayed in London to do a History degree and Masters at University College London. Having been brought up bilingual, translation rights seemed like her logical next step. She started off in the rights department at Bloomsbury Publishing, before hopping across the square to Ed Victor&rsquo;s agency, and found experiencing both the publishing and agency side of publishing incredibly valuable.She has been building her own list of authors alongside selling translation rights since early 2016, which she has hugely enjoyed; working with authors right from the book&rsquo;s conception, while also experiencing the thrill of selling her own authors&rsquo; works in the UK and US as well as in translation to publishers across the globe.In terms of adult fiction, Th&eacute;r&egrave;se has a huge soft spot for historical fiction, having read Early Modern History at university, but is also very much on the hunt for crime/thrillers, bookclub, high-concept love stories and literary fiction. She loves strong female characters, in particular when they go through an evolution or journey as the story progresses and gradually find that inner strength.On the children&rsquo;s fiction front, Th&eacute;r&egrave;se is all about finding a fresh, new voice. She loves all things funny, fantasy and adventure &ndash; across lands, time and space, and involving strong friendships and strong lead characters - and wants to be transported straight away when reading a manuscript. She likes very vivid, well-crafted and imaginative worlds, such as stories set in a toy factory or in an underwater world. Th&eacute;r&egrave;se would love some more adventures set in space, mysteries, quirky characters, explorers and imaginary friends.And last, but not least, in non-fiction, history features heavily in her interests, but Th&eacute;r&egrave;se would also love to see books about big ideas, culture, sociology, science, anthropology and memoir. Anything that helps expand the mind and questions or informs the way in which we view ourselves, the world and how we fit into it, all written in an engaging and accessible manner.Th&eacute;r&egrave;se would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Th&eacute;r&egrave;se is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Tuesday 27 August 2024

LOOKING FOR: ADULT FICTION, NON-FICTION

Una is a Rights Agent at Susanna Lea Associates and am starting to build a client list. 

She grew up in London and graduated from the University of Cambridge with a BA in English in 2021. At university, Una was particularly interested in contemporary West African and South Asian literature. She started as an agent's assistant at SLA London in 2022 and now handles some translation rights and provides support with editorial work and submissions.

Una's favourite reads always set her at ease right away and draws her in with impressive and accessible storytelling, memorable characters or an original hook. Una enjoys writing which expands her worldview, makes her laugh out loud or keeps her on her toes with its twists and turns. She welcomes submissions from debut authors and would be keen to read across a wide range of genres and styles.

She is looking for literary, upmarket and book club fiction, and is always drawn to stories that explores the challenges and complexities of love and relationships in all its forms —within families, between friends or in romantic relationships. Una loves the way in which familial relationships are dissected in The Wren, The Wren by Anne Enright and the impact of the local community in Small Worlds by Caleb Azumah Nelson. She is always drawn to novels with a strong sense of community, whether they are unified by geography, culture, or in other unexpected ways.

Una has always loved reading international and translated fiction and welcomes submissions from authors writing contemporary fiction that engages with cultures and traditions from around the world, such as in voices of the deities in Freshwater by Akwaeke Emezi or the subversive tales of Sayaka Murata. 

She is not looking for children’s or YA titles, science fiction or high-concept fantasy, but is open to submissions from authors writing in the speculative fiction space, and books with fantastical or otherworldly elements, be that magical realism or supernatural horror, such as Mona Awad's campus novel with a twist, Bunny. Una would also love to read more writing that engages with the natural world and reminds us of the limitations of human understanding.

In non-fiction, Una enjoys books that furthers her understanding of wider societal issues — nature and the environment, culture, and little-known history. Her recent non-fiction favourites are Eve by Cat Bohannon, Doppelgänger by Naomi Klein and Unearthed by Claire Ratinon.

Una would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Una is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Wednesday 20th August 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 28th August Una McKeown #Agent121. Looking for: ADULT FICTION, NON-FICTION

This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided.&nbsp;At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Explain the steps to managing an audit programme</li><li fr-original-style="" style="box-sizing: border-box;">Describe auditing fundamentals and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of Global Food Safety Initiative (GFSI) scheme auditors.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the steps to managing an audit programme
Describe auditing fundamentals and techniques
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who do not hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)


*Those interested in becoming a BRCGS Auditor who already hold a Lead Assessor qualification (eg FSSC 22000, IFS Food, SQF, etc) may choose to attend the 3-day Food Safety Auditor course instead of the 5-day Food Safety Lead Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises
Day 4 | Auditing fundamentals | Practical exercises
Day 5 | Auditing fundamentals (continued) | Practical exercises | Revision | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 Lead Auditor training course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)

CPD Accredited, Interactive&nbsp;Short Course<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">&nbsp;1&frac12; hr session</li><li fr-original-style="" style="box-sizing: border-box;">Learn to deal with bleeding, from minor bleeds to catastrophic bleeds</li><li fr-original-style="" style="box-sizing: border-box;">Become a life-saving hero if ever someone is seriously injured</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to treat minor bleeding</li><li fr-original-style="" style="box-sizing: border-box;">How to treat major bleeding</li><li fr-original-style="" style="box-sizing: border-box;">Types of bleeding</li><li fr-original-style="" style="box-sizing: border-box;">How to treat catastrophic bleeding</li><li fr-original-style="" style="box-sizing: border-box;">Tourniquets</li><li fr-original-style="" style="box-sizing: border-box;">Why to use a tourniquet</li><li fr-original-style="" style="box-sizing: border-box;">How to use a tourniquet</li><li fr-original-style="" style="box-sizing: border-box;">How to make an improvised tourniquet</li><li fr-original-style="" style="box-sizing: border-box;">How to use a Tourni-Key</li><li fr-original-style="" style="box-sizing: border-box;">Wound packing</li><li fr-original-style="" style="box-sizing: border-box;">How to use Celox Z-Gauze</li><li fr-original-style="" style="box-sizing: border-box;">How to improvise packing a wound</li><li fr-original-style="" style="box-sizing: border-box;">How to treat gunshot wounds</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Practical elements:</h2><div fr-original-style="" style="box-sizing: border-box;">There is an option of learning how to deal with catastrophic bleeding in person, so you get to practice these skills (and play about with fake blood 😀). For that, see our Catastrophic Bleeding course module.</div><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Short Course:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">We all have regular injuries which cause us to bleed</li><li fr-original-style="" style="box-sizing: border-box;">If not properly cared for, even a small cut can turn septic and kill or maim</li><li fr-original-style="" style="box-sizing: border-box;">Serious car accidents, machinery accidents at work, weapon wounds, terrorist attacks and more can also lead to catastrophic bleeding</li><li fr-original-style="" style="box-sizing: border-box;">Did you know that a person could bleed out in just five minutes..? You&#39;re got to act quick, decisive and correctly</li><li fr-original-style="" style="box-sizing: border-box;">Please don&#39;t do what you see in the movies - you will kill the person even quicker...</li></ul><h2 fr-original-style="" style="box-sizing: border-box;"> </h2>

CPD Accredited, Interactive Short Course
1½ hr session
Learn to deal with bleeding, from minor bleeds to catastrophic bleeds
Become a life-saving hero if ever someone is seriously injured
Course Contents:
How to treat minor bleeding
How to treat major bleeding
Types of bleeding
How to treat catastrophic bleeding
Tourniquets
Why to use a tourniquet
How to use a tourniquet
How to make an improvised tourniquet
How to use a Tourni-Key
Wound packing
How to use Celox Z-Gauze
How to improvise packing a wound
How to treat gunshot wounds
Practical elements:
There is an option of learning how to deal with catastrophic bleeding in person, so you get to practice these skills (and play about with fake blood 😀). For that, see our Catastrophic Bleeding course module.
Benefits of this Short Course:
We all have regular injuries which cause us to bleed
If not properly cared for, even a small cut can turn septic and kill or maim
Serious car accidents, machinery accidents at work, weapon wounds, terrorist attacks and more can also lead to catastrophic bleeding
Did you know that a person could bleed out in just five minutes..? You're got to act quick, decisive and correctly
Please don't do what you see in the movies - you will kill the person even quicker...



Pochat Training

Trauma

First Aid

Wound Management

Life Skills

Emergency First Aid

Bleeding And Catastrophic Bleeding

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors will audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided.At the end of the course, participants will be assessed with an exam. For candidates who are already qualified as a Lead Auditor on another scheme (eg IRCA, SQF, IFS, etc) successful completion of this course, including the exam, is recognised as part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a>.At the end of the course participants will be able to:&nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</li><li fr-original-style="" style="box-sizing: border-box;">Describe the scope of companies and products covered by the Standard</li><li fr-original-style="" style="box-sizing: border-box;">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</li><li fr-original-style="" style="box-sizing: border-box;">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</li></ul>

Course Summary

This official BRCGS Food Safety issue 9 Lead Auditor course enables participants to develop a full understanding of the general principles of the requirements of the Standard and gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit.

Active learning will be used throughout the course utilising case study-based individual and group activities to encourage critical thinking and help explain how auditors will audit against the Standard.

Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete training must be arranged with a BRCGS approved certification body.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Explain the requirements of the Standard
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of
the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS.

Who should attend

Those interested in becoming a BRCGS Auditor and who already hold a Lead Assessor qualification*
Compliance/Technical Managers and personnel (including those from retailing and manufacturing)
Quality Managers and personnel
Operations Managers
Internal audit personnel
Site staff wishing to gain auditing skills and a deeper understanding of the Standard
Importers and exporters of food products
Foodservice staff
Retailers
Industry Consultants
Current BRCGS Auditors and Auditors of other schemes
Certification Body personnel (including scheme managers and those reviewing reports and /or corrective actions)

*Those interested in becoming a BRCGS Auditor and who do not yet hold a Lead Assessor qualification may choose to attend the 5-day Food Lead Auditor Training course instead of the 3-day Auditor course

Pre-requisites

To have a working knowledge of quality management systems and auditing within the relevant manufacturing sector
To have completed a hazard analysis and critical control points (HACCP) course of at least two days’ duration. If you need HACCP or HARA training, we propose various suitable courses. Have a browse at the website or get in touch for advice :)
To have carefully reviewed the Food Safety standard (appendices & glossary included) before the course starts. You can download a free (locked PDF) copy of the standard here.

Programme Outline

Day 1 | Welcome and introduction | Scope and format of the Standard | Requirements of the Standard
Day 2 | Requirements of the Standard (continued)
Day 3 | Audit protocol | BRCGS compliance and support | Auditor requirements | Practical exercises | Course exam

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

Auditor

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Auditors (3 Days)

Broxburn

C01M01 - FD&amp;FA Foundation Fundamentals - BS5839-1This is a gateway course for all further learning in FD&amp;FA systems. Learners are introduced to the requirements of BS 5839-1. The module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK.This is module 1 of 5 which can lead to an RQF L3 Award in the Requirements of FD&amp;FA Systems for non-domestic buildings BS 5839-1: 2017.Who should attend?Anyone involved in the procurement, delivery, and checking, of FD&amp;FA systems and those who have any responsibility for fire safety within a building e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&amp;RS, building control, insurers)Content<ul id="isPasted" style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation / standards,</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 5839-1: 2017<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 1 &ndash; General</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 2 &ndash; Design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 3 &ndash; False alarms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 4 &ndash; Installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 5 &ndash; Commissioning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 6 &ndash; Maintenance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 7 &ndash; User responsibilities</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Annexes A-G</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment</li></ul><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

C01M01 - FD&FA Foundation Fundamentals - BS5839-1
This is a gateway course for all further learning in FD&FA systems. Learners are introduced to the requirements of BS 5839-1. The module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.

This is module 1 of 5 which can lead to an RQF L3 Award in the Requirements of FD&FA Systems for non-domestic buildings BS 5839-1: 2017.

Who should attend?
Anyone involved in the procurement, delivery, and checking, of FD&FA systems and those who have any responsibility for fire safety within a building e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&RS, building control, insurers)

Content
Legislation / standards,
BS 5839-1: 2017
Section 1 – General
Section 2 – Design
Section 3 – False alarms
Section 4 – Installation
Section 5 – Commissioning
Section 6 – Maintenance
Section 7 – User responsibilities
Annexes A-G
Assessment



Ember Compliance

Fire Safety

Fire Safety Awareness

Fire Alarm

Professional Development

Engineer

Continuous Professional Development (CPD)

This is a gateway course for all further learning in FD&FA systems.

C01M01 - FD&FA Fundamentals - BS 5839-1 (online)

C01M02 - FD&amp;FA Design Fundamentals - BS5839-1This course will develop knowledge from the FD&amp;FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&amp;FA systems. In this module, emphasis is placed on the process of fire alarm design; enquiry, survey, design, certification and the appropriate recording and documentation requirements. The module uses practical exercises for the practice of design techniques culminating in a design layout exam where delegates demonstrate their knowledge of simple FD&amp;FA system design.This is module 2 of 5 which can lead to an RQF L3 Award in the Requirements of FD&amp;FA Systems for non-domestic buildings BS 5839-1: 2017.Who should attend?Anyone involved in the delivery or checking of FD&amp;FA systems and those who have a responsibility for the design, verification or witness testing e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&amp;RS, building control, insurers). The course also provides a solid entry point for FD&amp;FA system designers.
Content<ul id="isPasted" style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Design process</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Appropriate record keeping</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 5839-1: 2017<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 1 - General</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 2 &ndash; Design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 3 &ndash; False alarms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Annexes A, B, D, E, G</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Battery calculations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Responsibilities &ndash; designer, verifier</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment practical design</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> </div>

C01M02 - FD&FA Design Fundamentals - BS5839-1
This course will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&FA systems. In this module, emphasis is placed on the process of fire alarm design; enquiry, survey, design, certification and the appropriate recording and documentation requirements. The module uses practical exercises for the practice of design techniques culminating in a design layout exam where delegates demonstrate their knowledge of simple FD&FA system design.

This is module 2 of 5 which can lead to an RQF L3 Award in the Requirements of FD&FA Systems for non-domestic buildings BS 5839-1: 2017.

Who should attend?
Anyone involved in the delivery or checking of FD&FA systems and those who have a responsibility for the design, verification or witness testing e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&RS, building control, insurers). The course also provides a solid entry point for FD&FA system designers.

Content
Design process
Appropriate record keeping
BS 5839-1: 2017
Section 1 - General
Section 2 – Design
Section 3 – False alarms
Annexes A, B, D, E, G
Battery calculations
Responsibilities – designer, verifier
Assessment practical design



Design

Design Engineer

This course will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&FA systems. 

C01M02 - FD&FA Design principles - BS 5839-1 (online)

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.All too often DSLs and Deputy DSLs come to us fed up with the dull &#39;death by powerpoint&#39; statutory training they have attended through their LA, or the &#39;watch, click and multiple-choice&#39; DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those! <a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials</a>

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.
All too often DSLs and Deputy DSLs come to us fed up with the dull 'death by powerpoint' statutory training they have attended through their LA, or the 'watch, click and multiple-choice' DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!

View all testimonials

Brightcore Consultancy

Designated safeguarding lead (DSL)

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.

Designated Safeguarding Lead Refresher Training

PLEASE NOTE - This course is Day 1 of a 2 day process - All new DSLs/DDSLs should also attend a second day of Training (New to DSL DAY 2) to complete their training. The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL. It is an extensive, authoritative and highly rated, full-day training course that ensures DSLs &amp; DDSLs have the most comprehensive, effective and up-to-date understanding of and knowledge of how to lead the safeguarding provision in their setting.All too often DSLs and Deputy DSLs come to us fed up with the dull &#39;death by powerpoint&#39; statutory training they have attended through their LA, or the &#39;watch, click and multiple-choice&#39; DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

PLEASE NOTE - This course is Day 1 of a 2 day process - All new DSLs/DDSLs should also attend a second day of Training (New to DSL DAY 2) to complete their training. 
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL. It is an extensive, authoritative and highly rated, full-day training course that ensures DSLs & DDSLs have the most comprehensive, effective and up-to-date understanding of and knowledge of how to lead the safeguarding provision in their setting.
All too often DSLs and Deputy DSLs come to us fed up with the dull 'death by powerpoint' statutory training they have attended through their LA, or the 'watch, click and multiple-choice' DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!
View all testimonials

The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.

New to the role DSL Training - DAY 1

<div>
 <div>
 <h2>
 Recognised Accreditation
 </h2>
 This course is accredited by continuing professional development (CPD). CPD UK is globally
 recognised by employers, professional organisations, and academic institutions, thus a
 certificate from CPD Certification Service creates value towards your professional goal
 and achievement.

 

 The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
 
 </div>
 <div>
 <div>
 <div>
 
 <h3>What is CPD?</h3>
 Employers, professional organisations, and academic institutions all recognise CPD,
 therefore a credential from CPD Certification Service adds value to your professional
 goals and achievements.
 <h4>Benefits of CPD</h4>
 <ul>
 <li>Improve your employment prospects </li>
 <li>Boost your job satisfaction </li>
 <li>Promotes career advancement </li>
 <li>Enhances your CV </li>
 <li>Provides you with a competitive edge in the job market </li>
 <li>Demonstrate your dedication </li>
 <li>Showcases your professional capabilities</li>
 </ul>
 </div>
 </div>
 <div>
 <div>
 
 <h3>What is IPHM? </h3>
 The IPHM is an Accreditation Board that provides Training Providers with international
 and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation
 is a guarantee of quality and skill. 
 <h4>Benefits of IPHM </h4>
 <ul>
 <li>It will help you establish a positive reputation in your chosen field </li>
 <li>You can join a network and community of successful therapists that are dedicated to
 providing excellent care to their client </li>
 <li>You can flaunt this accreditation in your CV </li>
 <li>It is a worldwide recognised accreditation </li>
 </ul>
 </div>
 </div>
 <div>
 <div>
 
 <h3>What is Quality Licence Scheme?</h3>
 This course is endorsed by the Quality Licence Scheme for its high-quality,
 non-regulated provision and training programmes. The Quality Licence Scheme is a brand
 of the Skills and Education Group, a leading national awarding organisation for
 providing high-quality vocational qualifications across a wide range of industries.
 <h4> Benefits of Quality License Scheme </h4>
 <ul>
 <li>Certificate is valuable</li>
 <li>Provides a competitive edge in your career</li>
 <li>It will make your CV stand out</li>
 </ul>
 </div>
 </div>
 </div>
 </div><div>
				
<h3>
	Course Curriculum
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Introduction					</td>

					
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Lead Generation Marketing					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Lead Generation Process					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Managing Your Lead Generation Process					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Why Is Lead Generation Important					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Difference Between Inbound and Outbound Lead Generation					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						What is Attraction Marketing					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						5 Tips To Run a Successful Attraction Marketing Campaign					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						5 Strategies For Strong Attraction Marketing					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						The Benefits And Advantages Of Attraction Marketing					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Tools To Use For Attraction Marketing					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Attraction Marketing Tips - 4 Ways I Use Attraction Marketing					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Strategies for Lead Generation					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Create a Value-Packed Newsletter					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Host an Event					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Use a Live Chat on Your Website					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Optimize your Website to Promote Your Lead Magnet					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Target Top-of-Funnel Keywords					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Using Customer Relation Management(CRM) for Relationship Building					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						5 Ways CRM Systems Improve Customer Experience					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Why Building Customer Relationships is So Important					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						10 Ways to Build Long Standing Customer Relationships					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How Customer Relationships Can Improve Your Business Brand					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						8 Tips to Build Customer Relationships With Social Media					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Using Social Media for Lead Generation					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How to Get More Leads on Social Media					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Social Media Lead Generation Tips					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How to Use Social Media for Lead Generation					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How to Generate B2B Leads With Social Media Ads					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						3 Foolproof Ways to Generate Leads with Social Media					</td>

					
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Using Pay per Click(PPC) for Lead Generation					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How to Generate Quality Leads From Your PPC Campaigns					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Who PPC Lead Generation Works For					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Using PPC for Lead Generation Offers a few Notable Benefits					</td>

					
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						21 PPC Lead Generation Tools for More High-Quality Leads					</td>

					
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						How to Plan your Google Ads Budget					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Review					</td>

					
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">Obtain Your Certificate</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Order Your Certificate of Achievement					</td>

					
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Get Your Insurance Now</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Get Your Insurance Now					</td>

					
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Feedback</td>
				</tr>
								<tr>
					<td></td>
					<td>
						Feedback					</td>

					
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

 Recognised Accreditation 
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
What is CPD?
Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.
Benefits of CPD
Improve your employment prospects
Boost your job satisfaction
Promotes career advancement
Enhances your CV
Provides you with a competitive edge in the job market
Demonstrate your dedication
Showcases your professional capabilities
What is IPHM? 
The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. 
Benefits of IPHM
It will help you establish a positive reputation in your chosen field
You can join a network and community of successful therapists that are dedicated to providing excellent care to their client
You can flaunt this accreditation in your CV
It is a worldwide recognised accreditation
What is Quality Licence Scheme?
This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
Benefits of Quality License Scheme
Certificate is valuable
Provides a competitive edge in your career
It will make your CV stand out
 Course Curriculum

Introduction			
	Introduction		00:06:00
	Lead Generation Marketing		00:04:00
	Lead Generation Process		00:04:00
	Managing Your Lead Generation Process		00:03:00
	Why Is Lead Generation Important		00:04:00
	Difference Between Inbound and Outbound Lead Generation		00:04:00
	What is Attraction Marketing		00:03:00
	5 Tips To Run a Successful Attraction Marketing Campaign		00:05:00
	5 Strategies For Strong Attraction Marketing		00:03:00
	The Benefits And Advantages Of Attraction Marketing		00:03:00
	Tools To Use For Attraction Marketing		00:05:00
	Attraction Marketing Tips - 4 Ways I Use Attraction Marketing		00:04:00
	Strategies for Lead Generation		00:03:00
	Create a Value-Packed Newsletter		00:03:00
	Host an Event		00:04:00
	Use a Live Chat on Your Website		00:04:00
	Optimize your Website to Promote Your Lead Magnet		00:04:00
	Target Top-of-Funnel Keywords		00:04:00
	Using Customer Relation Management(CRM) for Relationship Building		00:04:00
	5 Ways CRM Systems Improve Customer Experience		00:04:00
	Why Building Customer Relationships is So Important		00:04:00
	10 Ways to Build Long Standing Customer Relationships		00:04:00
	How Customer Relationships Can Improve Your Business Brand		00:04:00
	8 Tips to Build Customer Relationships With Social Media		00:04:00
	Using Social Media for Lead Generation		00:04:00
	How to Get More Leads on Social Media		00:04:00
	Social Media Lead Generation Tips		00:05:00
	How to Use Social Media for Lead Generation		00:03:00
	How to Generate B2B Leads With Social Media Ads		00:04:00
	3 Foolproof Ways to Generate Leads with Social Media		00:06:00
	Using Pay per Click(PPC) for Lead Generation		00:05:00
	How to Generate Quality Leads From Your PPC Campaigns		00:03:00
	Who PPC Lead Generation Works For		00:03:00
	Using PPC for Lead Generation Offers a few Notable Benefits		00:04:00
	21 PPC Lead Generation Tools for More High-Quality Leads		00:03:00
	How to Plan your Google Ads Budget		00:05:00
	Review		00:05:00
Obtain Your Certificate			
	Order Your Certificate of Achievement		00:00:00
Get Your Insurance Now			
	Get Your Insurance Now		00:00:00
Feedback			
	Feedback		00:00:00

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