Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
Our regionally-based associate AutoCAD trainers come to your organisation to deliver small-group training when you need and at the level you require. Or, opt for live virtual classroom courses delivered via Microsoft Teams. One of our trainers will speak to you about the scope of your requirement and course lengths may vary depending upon your needs. Course Outlines AutoCAD 2D Beginners - 2 days AutoCAD 2D Intermediate - 2 days AutoCAD 3D Beginners - 1 day Advance Steel Beginners - 2 days Pricing £800.00 plus VAT per day for up to 6 learners and £125.00 plus VAT per day to cover travel and accommodation within mainland UK. Just add £50.00 plus VAT per additional learner up to the 8delegate maximum.
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com
FourSquare Training specialise in private, corporate Microsoft Teams courses delivered at your premises and tailored to your needs.
FourSquare Training specialise in private, corporate Power BI courses delivered at your premises and tailored to your needs.
Mastering effective feedback is crucial for empowering others but can be damaging if not delivered thoughtfully. This course equips mangers and leaders with tools to deliver sensitive, factual, and specific feedback for positive outcomes. It also guides them in soliciting feedback, processing it constructively, and fostering a growth mindset for continuous improvement. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Focusing on you and your dog outside of a group class setting, in a 1-2-1 dog training session, can be really useful for you and your dog. We can focus on specific goals you may have, from teaching a dog a new game such as retrievals or flirt pole, to training for specific situation such good dog manners when guests come to our house. We can also develop a training plan to help address existing undesirable behaviours your experiencing such as your dog pulling on lead, your dog not performing recall, dog to dog reactivity, dog to person reactivity or even your dog chasing birds or squirrels. 1-2-1 dog training sessions are typically 1 hour or 1.5 hours long, depending on the issue, or number of things you want to look at in a single session. Training can be carried out in your home/ garden or out at an agreed location, such as a local park, if suitable for you and your dog's particular issue. I am also happy for you to travel to me to train your dog at an agreed location. 1-2-1 dog training prices: 1 hour = £60, including follow up report. 1.5 hours= £90, including follow up report. (Longer sessions can be arranged by agreement, priced on an individual basis.) Above prices are based on Dog Training being in and around Bishop's Stortford (IE Sawbridgeworth, Much Hadham, Little Hallingbury, Harlow, Puckeridge, Standon, Manudon), I am happy to travel, subject to agreed travel costs.
Gain comprehensive knowledge and practical skills in asthma and anaphylaxis management with our evidence-based training course. Ideal for healthcare professionals, educators, and patient care providers. Optimise patient outcomes with effective emergency response protocols, prevention strategies, and patient education.
Our Anaphylaxis and Adrenaline Auto-Injector course is suitable for people who are responsible for caring for others, whether adults or children, who may have serious allergy. The course includes modules explaining allergic reactions, early recognition of symptoms and crisis management. There is an emphasis on avoiding allergens and the need to be aware of the risks that might be posed by allergies in a caring setting.