• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

280 Courses in London

Change Management - Change Matters 1 Day Training in London

By Mangates

Change Management - Change Matters 1 Day Training in London

Change Management - Change Matters 1 Day Training in London
Delivered In-Person + more
£595 to £795

Cyber Security Overview 1 Day Training in London

By Mangates

Cyber Security Overview 1 Day Training in London

Cyber Security Overview 1 Day Training in London
Delivered In-Person + more
£595 to £795

The Art of Negotiation (In-Person)

By IIL Europe Ltd

The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (In-Person)
Delivered In-Person in LondonFlexible Dates
£495

Change Management - Change Matters 1 Day Training in Bromley

By Mangates

Change Management - Change Matters 1 Day Training in Bromley

Change Management - Change Matters 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Business Writing 1 Day Workshop in Bromley

By Mangates

Business Writing 1 Day Workshop in Bromley

Business Writing 1 Day Workshop in Bromley
Delivered In-Person + more
£595 to £795

Human Resource Management 1 Day Training in Bromley

By Mangates

Human Resource Management 1 Day Training in Bromley

Human Resource Management 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Cyber Security Overview 1 Day Training in Bromley

By Mangates

Cyber Security Overview 1 Day Training in Bromley

Cyber Security Overview 1 Day Training in Bromley
Delivered In-Person + more
£595 to £795

Human Resource Management 1 Day Training in Heathrow

By Mangates

Human Resource Management 1 Day Training in Heathrow

Human Resource Management 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Change Management - Change Matters 1 Day Training in Heathrow

By Mangates

Change Management - Change Matters 1 Day Training in Heathrow

Change Management - Change Matters 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Cyber Security Overview 1 Day Training in Heathrow

By Mangates

Cyber Security Overview 1 Day Training in Heathrow

Cyber Security Overview 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795
1...678910...28