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280 Courses in London

Practical Sales Skills 1 Day Workshop in Bromley

By Mangates

Practical Sales Skills 1 Day Workshop in Bromley

Practical Sales Skills 1 Day Workshop in Bromley
Delivered In-Person + more
£595 to £795

Managing Difficult Conversations.

By The Leadership Wizard

Difficult Conversations

Managing Difficult Conversations.
Delivered In-Person in West Lothian or UK WideFlexible Dates
Price on Enquiry

Breakthrough Plus - overcome trauma and self-esteem issues (2 weekend course)

5.0(6)

By The Sunflower Effect Confidence Courses

Breakthrough Plus - overcome trauma and self-esteem issues (2 weekends course) Fast, effective and proven to overcome difficult life experiencesthat have caused you to shut down or have undermined your confidence and self-esteem Overcome your fears, improve your career prospects, build confidence, and make personal breakthroughs. Recommended for introverts, quiet people, or those hampered by difficult life experiences If your lack of confidence is connected to bad experiences in the past that have caused you to shut down and to close down your options, then the Breakthrough Plus is probably the fastest most effective way of overcoming this.

Breakthrough Plus - overcome trauma and self-esteem issues 
(2 weekend course)
Delivered In-Person in Hammersmith + 1 more
£500

Presentation Skills 1 Day Workshop in Heathrow

5.0(1)

By Mangates

Presentation Skills 1 Day Workshop in Heathrow

Presentation Skills 1 Day Workshop in Heathrow
Delivered In-Person + more
£595 to £795

Conflict Management 1 Day Training in Heathrow

By Mangates

Conflict Management 1 Day Training in Heathrow

Conflict Management 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Heathrow

By Mangates

Communication Skills 1 Day Training in Heathrow

Communication Skills 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Heathrow

By Mangates

Public Speaking 1 Day Training in Heathrow

Public Speaking 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Heathrow

By Mangates

Practical Sales Skills 1 Day Workshop in Heathrow

Practical Sales Skills 1 Day Workshop in Heathrow
Delivered In-Person + more
£595 to £795

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Dealing with Difficult Situations with Confidence

By Dickson Training Ltd

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Dealing with Difficult Situations with Confidence
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry
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