269 Courses in London

Train-The-Trainer 1 Day Training in Heathrow

Presentation Skills 1 Day Workshop in London

Communication Skills 1 Day Training in London

Practical Sales Skills 1 Day Workshop in London

Public Speaking 1 Day Training in London

10 Soft Skills You Need 1 Day Training in Heathrow

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Breakthrough Plus - overcome trauma and self-esteem issues (2 weekends course) Fast, effective and proven to overcome difficult life experiencesthat have caused you to shut down or have undermined your confidence and self-esteem Overcome your fears, improve your career prospects, build confidence, and make personal breakthroughs. Recommended for introverts, quiet people, or those hampered by difficult life experiences If your lack of confidence is connected to bad experiences in the past that have caused you to shut down and to close down your options, then the Breakthrough Plus is probably the fastest most effective way of overcoming this.

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in London

Sales Management 2 Days Training in Bromley