Java JUnit Course Duration: 1 Day Who would find this course useful? This is useful if you have some Java coding skills already. Location: Attend from your internet connection. Download: Java JDK and Eclipse. Learn the basic principles of Unit Testing, using Java JUnit in this excellent, practical, interactive Java Webinar. In software testing, is the execution of tests and the comparison of actual outcomes with predicted outcomes. Test automation is the use of software to control these execution of tests. JUnit is a framenwork facilitating unit testing for the Java programming language. This 1 day course explains the use of JUnit for unit testing a Java project. By completing this tutorial you will gain sufficient knowledge in using JUnit testing framework from where you can take yourself to next levels. Java JUnit Course Description JUnit 1-Day Course Outline: Online, Instructor-Led, Practical, Personalised Overview: Different types of testing Principles of unit testing JUnit Environment Setup JUnit Test Framework JUnit Basic Usage JUnit API Writing a Tests Using Assertion Execution Procedure Executing Tests Suite Test Ignore Test Time Test Exceptions Test Parameterized Test Plug with Ant Plug with Eclipse JUnit Extensions What is included PCWorkshops Course Certificate on completion Java Course Notes Java Code Examples Practical Java Course exercises, Java Course Revision work After the course: 1-Hour personalised online revision session Book the Java JUnit Course Powered by Eventbrite About us Our experienced trainers are award winners. More about us FAQ's Client Comments
Java Webinar Course summary In this Java Webinar Course you will learn Java Basics and OOP Principles. Java Webinar Course description This Java Course is Online, instructor-led, practical attended via Gotomeeting.com. When we receive your booking, we email a connection invitation. This Java Course Webinar will allow you to learn flexibly and commute-free from home. There is no need for attending face-to-face, all advantages of the classroom in built-in and planned for during the delivery of this webinar. We teach online with excellent instruction and targetted well-planned practicals that will clearly illustrate techniques and accurately develop your skills. Question time is built in. Session 1: Data Types, Variables, and Arrays: Primitive types; Characters; Boolean; Working with variables and its scope; Type conversion and casting; Introduction to String class; Working with arrays Session 2: Operators and Expressions Introduction of operators; Arithmetic operators; Relational operators; Assignment operator; Logical operators; Increment and decrement operators; More in operators Session 3: Decision Making If statement; If - else statement; If- else if - else statement; Nested if - else; Switch Statements Session 4: Using Loops The while, do-while and the for loop; Enhanced for loop; Jump statements : break, continue; The return statement; Nesting loops; Using the for-each loop with Arrays Session 5: Methods Introduction of methods; Creating a Method in class; Calling a Method; Returning value from a Method; Adding a Method that takes parameters Session 6: Classes Creating an Object; Using an Object. Adding Instance variables; Controlling accessibility; Class Constructors; Parameterized Constructors; Inheritance. Abstraction. Interfaces and implementing interfaces. Override. Polymorphism. The dot operator, this, static, super, final keywords More in Methods and Classes: Overloading methods; Overloading Constructors; Using objects as parameters; Returning objects; Recursion Java Access control: private, public and protected; Java Nested and inner classes; A stack class Session 7: Java Data structures Files, Streams, Collections. Session 8: Java Exception Handling Fundamentals of exception handling; Exception types; Using try and catch; Multiple catch clauses; Nested try statements; Throw and throws; Finally Blocks Included in the Java Webinar Courses: Java Webinar Course Certificate on completion Java Webinar Course Manual Practical Java Webinar Course exercises, Java Webinar Code Samples/ Java Webinar Course Revision work After the course, 1 free session for questions online Java Webinar Course via Gotomeeting.com. Max group size, online and in classroom, on this Java Webinar Course is 4.
leadership management training course customer service training
Gain confidence, expand your vocal power and develop your unique rock voice that will turn heads and turn your world upside down under the guidance of excellent rock singing instructors who specialise in teaching adults. Study the greatest hits while improving your vocal skills.
Master the some of the West End and Broadway’s favourite show tunes by joining our musical theatre singing courses. By attending, you can be assured to learn the correct techniques from day one and enjoy incredible singing lessons. Ideal for those who dream of being part of the show!
Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support
Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support
If you are interested in improving your vocal abilities while singing Schubert, Schumann or Mendelssohn, our classical singing courses for adults is the perfect choice for you. Enhance both your technical and musical abilities thanks to the support of master singing instructors.
Fans of Taylor Swift, Lady Gaga or Michael Jackson will be pleased to attend our fantastic pop singing courses offered in a relaxed and non-judgmental environment. Sing your favourite songs while improving your vocal abilities immensely. Open to adults from beginners to advanced.
Enjoy our outstanding blues singing courses for adults and develop the blues growl used by Bessie Smith, Big Bill Broonzy or Little Richard. Discover amazing vocal techniques that will make your blues feel authentic and enhance your vocal abilities under the tutoring of experts.