1556 Courses in Cardiff

Mikrotik routers training course description A fast paced practical hands on introduction to Mikrotik routers concentrating on basic product knowledge needed for the real world. Starts with the basics of accessing the routers through configuring static routes, RIP and OSPF, ending with firewalls. Hands on sessions follow all the major chapters. What will you learn Use Winbox. Use the Mikrotik command line. Perform basic troubleshooting. Configure Interfaces, RIP and OSPF. Perform housekeeping tasks such as: - save and load configurations - upgrade the OS - recover lost passwords Mikrotik routers training course details Who will benefit: Anyone who will be working with Mikrotik routers. Prerequisites: TCP/IP foundation for engineers Duration 2 days Mikrotik routers training course content Mikrotik routers RouterOS, RouterBoard. System resources. Getting started Accessing the router, Winbox, Webfig, Quickset. telnet. The command line interface Contexts, online help, basic troubleshooting. Configuring Interfaces Basics, Enabling interfaces. Ethernet, loopback interfaces. Adding IP addresses. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP How RIP works, configuration, troubleshooting. OSPF Configuration and troubleshooting. Housekeeping Configuration management, offline editing and FTP usage. RouterOS upgrades. Packages. Bypassing passwords. Other functions DHCP server. Firewall Connections, chains, actions, filters.

Hardening Cisco devices training course description A hands on course focusing on how to lock down Cisco IOS routers and switches. What will you learn Harden Cisco devices. Hardening Cisco devices training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: TCP/IP foundation for engineers. Duration 5 days Hardening Cisco devices training course content Introduction Router security, Switch security, Cisco IOS, IOS versions, Cisco advisories, the management plane, control plane, data plane. Hands on Checking IOS versions and advisories. Access control Infrastructure ACLs, Transit ACLs. Hands on Restricting access to the device, Filtering data traffic. Management plane: Securing operations Passwords, privilege levels, AAA, TACACS+, RADIUS. Hands on Password management. Management plane: Other general hardening Logging best practices, secure protocols, encrypting management sessions, configuration management. Hands on Hardening the management plane. Control plane Disabling reception and transmission of certain messages, Limiting CPU impact of control plane traffic, securing routing protocols. Hands on Hardening the control plane. Data plane Transit ACLs, disabling unused services, disabling unnecessary protocols, anti spoofing, limiting CPU impact of data plane traffic, identifying and tracing traffic, Netflow, VLANs, port security. Hands on hardening the data plane.

SNMPc training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SNMPc training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SNMPc training course content Getting started with SNMPc Manual discovery, automatic discovery, controlling IP discovery, mapping network devices. Hands on Using SNMPc. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs. Hands on Device discovery. Adding devices. Customising maps. Using SNMPc Polling, obtaining MIB information, MIB walking. Compiling MIBs. Hands on Monitoring devices. Groups. MIB walking. SNMP traps. Alarms Events and alarms, thresholds, event actions. Hands on Automatic alarms. Reports Creating reports, trend reports, customising reports. Hands on Performance reports. Graphs. Administration Users, customised views, backups, the database. Hands on Adding a user. Backups.

OpenView training course description A hands-on course focusing on network management using HP OpenView network node manager on Microsoft Windows or UNIX. What will you learn Recognise the benefits of ADSL. Describe the network management architecture. Use HP OpenView. Diagnose faults using HP OpenView. Recognise the MIB structure. OpenView training course details Who will benefit: Technical staff wanting to learn DNS. Prerequisites: TCP/IP Foundation Duration 2 days OpenView training course contents Network management What is network management?, Benefits, issues, demonstration. Getting started with HP OpenView Starting HP OpenView, IP discovery, IP monitoring, controlling IP discovery. Using HP OpenView Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Parts of SNMP SNMP architecture, MIB's, The protocol. HP OpenView SNMP configuration HP OpenView alarm browser HP OpenView alarms, alarm categories, filtering alarms, alarm details window. MIB's MIB1, MIB2, The MIB2 groups, additional MIB's, MIB compilers, vendor MIB's. HP OpenView MIB loader and browser. Monitoring devices Polling, obtaining MIB information. Diagnostic tools Poll node, the ping window, protocol test, locate route HP OpenView fault management Alarms, polling, fault management, setting thresholds and configuring traps.

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

NNMi for engineers training course description A hands on course focusing on network management using Network Node Manager (NNMi) on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use NNMi. Diagnose faults using NNMi. Recognise the MIB structure. NNMi for engineers training course details Who will benefit: Network administrators. Network operators. Those wishing to find out more about how their NNMi works. Prerequisites: TCP/IP foundation for engineers Duration 2 day NNMi for engineers training course content Network management What is network management? Benefits, issues, demonstration. Getting started with NNMi Starting NNMi, IP discovery, IP monitoring, controlling IP discovery. Using NNMi Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Parts of SNMP SNMP architecture, MIBs, The protocol. NNMi SNMP configuration NNMi alarm browser NNMi alarms, alarm categories, filtering alarms, alarm details window. MIBs MIB1, MIB2, The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. NNMi MIB loader and browser. Monitoring devices Polling, obtaining MIB information. Diagnostic tools Poll node, the ping window, protocol test, locate route NNMi fault management Alarms, polling, fault management, setting thresholds and configuring traps.

Apache training course description A hands on training course covering installation, configuration and management of the Apache web server. What will you learn Install Apache. Configure Apache. Manage Apache. Build static and dynamic web sites with Apache. Secure Apache. Apache training course details Who will benefit: Technical staff working with Apache. Prerequisites: TCP/IP foundation for engineers. UNIX fundamentals Duration 3 days Apache training course contents Installing Apache What is Apache? Apache versions, history, downloading Apache, source distribution, compilation, binary distribution, installation, platform considerations. Hands on Downloading and installing Apache. Controlling the Apache server Running Apache, automatic Apache start, starting, stopping, restarting Apache. Checking Apache status. Hands on Server control. Configuration Serving webpages, setting the document root, applying configuration changes, Configuration files, httpd.conf, syntax, directives, modules, utilities, turning features on/off. Hands on basic Apache configuration. More configuration MIME, URL mapping, content negotiation, indexing, performance tuning. Logging log file content, configuration, log file locations, error logging, browser errors, error page configuration, forbidden index pages. Hands on Log files. Security File permissions, .htaccess, protecting files with passwords, password files, authentication, restricting access by IP address. Secure HTTP HTTPS, installing mod_ssl, certificates, configuring mod_ssl, http and https coexistence Virtual hosts Multiple sites on one server, separate configuration files, IP based, name based, port based, virtual host names, enabling, defining, configuring, aliases, testing, https virtual hosts. Hands on Virtual hosts. Dynamic sites Dynamic sites, CGI, PHP, PERL, CGI programs, example CGI scripts, Apache and CGI, CGI parameters, CGI issues, PHP, mod_php, Perl and Apache, mod_perl, installing mod_perl. Hands on CGI, PHP and Perl with Apache. Modules What are modules, standard modules, loading modules, mod_speling, mod_rewrite, other special purpose modules, URL rewriting, redirection, URL transformation, browser dependent pages. Hands on Working with modules.

Database fundamentals training course description This three-day training course helps you prepare for Microsoft Technology Associate Exam 98-364, and build an understanding of these topics: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database. What will you learn Describe core database concepts. Create database objects. Manipulate data. Describe data storage. Administer a database. Create a relational database consisting of 3 related tables. Database fundamentals training course details Who will benefit: Those working with databases. Prerequisites: None. Duration 3 days Database fundamentals training course contents Understanding core database concepts Flat-type databases, hierarchical databases, relational databases, database fundamentals, relational database concepts, using the SQL Server Management Studio Interface. Data Manipulation Language (DML), Data Definition Language (DDL), using DDL statements. Creating database objects Defining data types, using built-in data types, using exact numeric data types, using approximate numeric data types. Creating and using tables. Creating views. Creating stored procedures, SQL injections. Manipulating data Using Queries to select data, combining conditions, using the BETWEEN clause, using the NOT clause, using the UNION clause, using the EXCEPT and INTERSECT clauses, using the JOIN clause. Using Queries to insert data, Inserting data. Updating data and databases, Using the UPDATE statement. Deleting data, Using the DELETE statement, truncating a table with TRUNCATE TABLE, deleting a table with DROP TABLE, using referential integrity. Understanding data storage Normalising a database, normalization, first normal form, second normal form, third normal form, fourth normal form, fifth normal form. Primary, foreign and composite keys, clustered and non-clustered indexes, creating a non-clustered table. Administering a Database Securing Databases, server-level security, database-level security, Windows security, SQL authentication, database server roles, granting access to a database, fixed database roles, object permissions, managing roles, ownership chains, reviewing a sample security model. Backing up and restoring databases, recovery models, backup devices.

Linux engineer certification training course description LPIC-2 is the second certification in LPI's multi level professional certification program. This course teaches the skills necessary to pass the LPI 201 exam; the first of two LPIC-2 exams. Specifically, the course covers the administration of Linux systems in small to medium sized mixed networks. What will you learn Perform advanced administration tasks. Perform advanced file system administration. Linux engineer certification training course details Who will benefit: Linux administrators. Prerequisites: Linux system administration (LPIC-1) Duration 5 days Linux engineer certification fundamentals training course contents Part I The LPI 201 Exam Starting a System The Linux Boot Process, Firmware Startup, BIOS Startup, UEFI Startup, Linux Bootloaders, GRUB Legacy, GRUB 2, Alternative Bootloaders, Secure Bootloaders, Process Initialization, SysV Method, systemd Method, Upstart Method, System Recovery, Kernel Failures, Root Drive Failure. Maintaining the System Fluid Messaging, Static Messaging, System backups, Backup Strategies, Performing Backups, Installing Programs from Source, Obtaining and unpacking Installation Files, Compiling Programs, Resource Usage: Managing, measuring, predicting and troubleshooting. Mastering the Kernel What Is the Kernel? Kernel Features, Parts of the Kernel, Kernel Versions, Obtaining Source Code, Creating the Configuration File, Compiling and Installing the Kernel, Compiling and Installing Modules, Creating an Initial RAM Disk, Booting the New Kernel, Creating a Kernel Package, Maintaining the Kernel, Working with Module Files, Module Commands, Working with Hardware, Automatically Detecting Hardware, Troubleshooting the Kernel. Managing the Filesystem The Linux Filesystem, Filesystem Structures, Filesystem Types, Making Filesystems, Attaching Filesystems, Memory-Based Linux Filesystems, the Btrfs Filesystem, Btrfs Subvolumes, Btrfs Snapshots, Optical Filesystems, Swap Filesystems, Network-Based Filesystems, Auto-Mounting, Encrypted Filesystems, Maintaining Linux Filesystems, Adjusting a Filesystem, Checking and Repairing a Filesystem, SMART. Administering Advanced Storage Devices Configuring RAID, Implementing RAID on Linux, Managing a RAID Array, Adjusting Storage Devices, Looking at Drive Interface Concepts, Testing and Tuning Drives, Implementing iSCSI, Managing Logical Volumes, LVM, Creating Logical Volumes, Supporting Logical Volumes, Understanding the Device Mapper. Navigating Network Services Networking Basics, The Physical Layer, The Network Layer, The Transport Layer, The Application Layer, Configuring Network Features, Network Configuration Files, Graphical Tools, Command-Line Tools, Basic Network Troubleshooting, Checking the Log Files, the ARP Cache, Sending Test Packets, Testing Network Routes, Testing Client/Server Connectivity, Finding Host Information, Network Security, Advanced Network Troubleshooting, Viewing Open Network Connections, Viewing Network Statistics, Scanning the Network, Capturing Network Traffic.