Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Fibre splicing training course description A short, concise hands on fibre optic cable splicing course providing comprehensive coverage of fibre splicing. Over 50% of the course is practical based. What will you learn Prepare cable for splicing. Splice fibre optic cable. Fibre splicing training course details Who will benefit: Those wishing to be able to splice fibre. Prerequisites: None. Duration 1 day Fibre splicing training course contents Fibre optic essential review Fibre cable types. SMF, MMF. Safe working practices. Cable handling issues. Hands on: Handling fibre optic cable. Preparing fibre for splicing Cutting and stripping tools, cleaving methods, fibre cleaning materials. Hands on: Fibre preparation. Splicing Joining fibres, splicers, fusion splicing, mechanical splicing, splicing procedure. cleaving, splicing parameters. Splicing vs. connectors. Which splice? Hands on: Splicing fibre. Splice loss mechanisms End gap, concentricity, end angle, NA mismatch, finish and dirt, coaxiality, Axial run out, core mismatch, back reflection. Testing Testing successful fibre splicing. Hands on: Testing spliced fibre.
Peering at LINX training course description A one or two day induction course covering the technical procedures of LINX along with correct interaction with LINX and LINX members. This course focuses on the implementation of the technologies within the LINX network. For those already competent in BGP the one day version of this course is sufficient. What will you learn Explain the role of LINX in the Internet. Correctly connect to LINX. Recognise the correct procedures for peering at LINX. Use the current Best Current Practices. Peering at LINX training course details Who will benefit: Technical staff of new LINX members. Technical staff of companies preparing to join LINX. Non technical staff may also benefit from this course. Prerequisites: None. (For technical staff with BGP knowledge 1 day) Duration 1 to 2 days Peering at LINX training course contents Introduction and review Networks, The Internet, IP, routers, Autonomous systems, the structure of the Internet, the role of Internet Exchanges. BGP and peering. LINX, EuroIX, RIPE. What you get when you join LINX. LINX products: Connexions, Virtual PoPs, Colocation resales, LINX from anywhere. LINX infrastructure The original architecture, The growth of LINX, the current topology. LINX London locations. Dual LAN topology. LON1, LON2. Use of MPLS to connect London sites. Regional peering: LINX NoVa, LINX Manchester, LINX Wales, LINX Scotland, ManxIX, JEDIX. Connecting with LINX nnecting with LINX Locations. 1/10/100/400G. Interface specifications. Link aggregation. The racks and space provided, access to the racks, connecting WAN circuits into LINX. The connection form, How to link your ISP with LINX, switch assignments, limits on traffic, average measured traffic, getting statistics from LINX, Using looking glass. Allowed traffic. Port security Configuration hints LINX IP details, IPv4, IPv6, PTR records, Cisco base configuration, Juniper base configuration. Peering with other LINX members Preparing for peering, the peering template, setting up the peering, RFC 2142, the RIPE database, contacts, peeringdb.net, solving downed BGP sessions, escalation procedures. Peering configuration hints Cisco BGP configuration, Juniper BGP configuration. LINX additional services Private interconnect, LINX time service. NTP, Strata. The LINX route server Bi lateral peering, Multi lateral peering. How the LINX route server is configured. Use of communities on the route server, template for peering with the route server. Summary Getting further information, the LINX website, the LINX mailing lists.
Dating is a skill and a skill that is learned through failure and experience. Whether you are married,in a relationship or single improving your relationship skills is vital towards having success in love. In this course, you will be taught the following: Emotional intelligence Self-awareness and Social awareness You will be taught empathy, emotional validation, consideration and civility These three relationship skills go hand in hand. Together they form a foundation of caring, trust, and connection to which couples can more easily return when they find themselves in times of stress, tension, or emotional distance. Living together, considering marriage, conflicts, family issues, betrayal, patience, respect, relationship growth, single parents, creating open communication and finances these will all be covered in this course. How to become a better partner is vital in today’s society the healthiest relationships are built on respect, trust and communication to learn these facets and to understand what skills you need to sustain a long-lasting relationship are imperative. This course will teach everything you need to know with the support of a qualified coach guiding and educating you. Learn how to become a better partner today. Three 1 hour and a half sessions weekly https://relationshipsmdd.com/product/how-to-be-a-better-partner-package/
Our 2 day course will enable students to attain the knowledge and practical competencies needed to deal with a range of first aid situations when looking after children. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of a paediatric first aider. Be able to administer first aid to an infant and a child with head, neck or back injury. Assess an emergency situation safely. Understand how to administer first aid to an infant with conditions affecting the eyes, ears and nose. Be able to provide first aid for an infant and a child who is unresponsive and breathing normally. Understand how to administer emergency first aid to an infant and a child with an acute medical condition or sudden illness. Be able to provide first aid for an infant and a child who is unresponsive and not breathing normally. Understand how to administer first aid to an infant and a child who is experiencing the effects of extreme heat and cold. Be able to provide first aid for an infant and a child who is choking. Understand how to administer first aid to an infant and a child who has sustained an electric shock. Be able to provide first aid to an infant and a child with external bleeding. Understand how to administer first aid to an infant and a child with burns or scalds. Be able to provide first aid to an infant and a child who is suffering from shock. Understand how to administer first aid to an infant and a child who has been poisoned. Understand how to administer first aid to an infant and a child with bites, stings and minor injuries. Understand how to provide first aid to an infant or child with anaphylaxis. Who should attend? This qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide first aid to children (including babies) when dealing with: An emergency situation. Chronic or sudden paediatric illness. Paediatric injury. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 2 theory/multiple choice question papers. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Paediatric First Aid at Work includes 2 credits at Level 2 of the Qualification Credit Framework (QCF). Paediatric First Aid Courses First Aid courses for individuals and workplaces who provide care to or work with children and young people. Our paediatric courses are fully accredited, registered and meet Health and Safety Executive (HSE) and OFSTED guidelines. From 1 day Emergency Paediatric First Aid to day Paediatric First Aid courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.
Blue CSCS Card Level 2 NVQ Diploma in Accessing Operations and Rigging (Construction) Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.
Blue CSCS Card Level 2 NVQ Diploma in Floorcovering Occupations (Construction) Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.
Blue CSCS Card Level 2 NVQ Diploma in Specialist Installation Occupations (Construction) Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.
Blue CSCS Card Level 2 NVQ Diploma in Sub-Structure Work Occupations (Construction) Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.