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881 Educators providing Customer Service courses

PETM

petm

5.0(27)

Peterborough

PETM LTD is a family-run business that was established in 2021, specializing in delivering essential training services for vocational drivers and transport audits for businesses in the heavily regulated Road haulage industry. The company focuses on two areas - training and auditing. Providing mandatory periodic Driver CPC (Certificate of Professional Competence) courses and First Aid Training in line with the latest Health and Safety Executive (HSE) requirements. In addition, we offer more than 300 CPD-accredited online and e-learning courses, covering a vast range of subjects across different sectors and areas of expertise. As an approved training centre by Pro Trainings UK and an approved consortium member of Driver CPC 4U, PETM LTD is committed to delivering high-quality training to meet industry standards Our audit services are focused on assisting businesses to improve compliance and safety. All our auditors are qualified ISO9001:2015 Lead Auditors giving you peace of mind that our audit is delivered to high standards and will be your first step to verifying your success in the transport industry. All our auditors are certified ISO 9001:2015 Lead Auditors, ensuring that our audits are conducted to the highest standards. With PETM LTD, you can have peace of mind knowing that our services provide a solid foundation for ensuring compliance and driving your success in the transport industry. The key services offered by PETM LTD include: Transport Compliance Audits: Our Operator Licence Audit is tailored to thoroughly review your management systems and documentation, ensuring full legal compliance with your operator licence undertakings and mitigating any risks to your licence. Transport consultancy and assistance: Our transport consultancy services will provide you with regular monthly visits to ensure your business stays compliant with all relevant legislation. We offer expert advice on improving compliance and achieving your goals in a legal, efficient manner. For National and International Licence holders, we provide additional support, including internal audits with detailed reports and recommendations for improvement. We also offer comprehensive assistance with your O Licence application, guiding you from start to finish. Driver CPC Courses - PETM LTD specializes in providing mandatory periodic Driver CPC courses classroom and online via ZOOM for vocational drivers. These courses ensure drivers maintain their professional competence and stay updated on relevant regulations and best practices. Classroom training can be delivered at our training venues or the customer premises on request. Recognizing the importance of flexibility, PETM LTD also offers online training sessions conducted via Zoom. This allows participants to access training remotely, making it convenient for those who cannot attend in person. First Aid Training - We can offer First Aid Training to businesses and individuals to equip them with the essential skills and knowledge required to respond effectively to emergency situations. This training is conducted in accordance with the latest HSE requirements. Training can be delivered at our training venues or the customer premises on request. Online Training - Recognizing the importance of flexibility, PETM LTD offers online e-learning training sessions that you can access on your own time. This allows participants to access training remotely, making it convenient for those who cannot attend in person and need more time to complete the training. Customised Sessions - We can provide the flexibility to conduct training sessions at customer facilities upon request. This tailored approach ensures that the training aligns with the specific needs and schedules of the clients. Our Training Venues - PETM LTD provides training sessions at its dedicated venues. These include in-person sessions held at training venues in Yaxley, Peterborough, and our new facility located at Unit 31, Lancaster Way Business Park, Ely. PETM LTD takes pride in being a trusted choice for vocational drivers and businesses seeking to meet regulatory requirements and enhance professional skills. Our comprehensive solutions include Driver CPC courses, First Aid Training, CPD-accredited e-learning courses, and auditing services, all reflecting our commitment to delivering high-quality, accessible training and compliance support.

Damar Training

damar training

3.9(22)

Manchester

With offices in Manchester, we deliver business and professional apprenticeships across England in business admin, accountancy, customer service, data protection, legal admin, medical admin. paralegal, chartered legal executive, team leadership and management. By focussing on these specific areas, we have become industry-leading experts in the provision of professional apprenticeship standards for SMEs and levy payers, within the private and public sectors. If you are interested in working for us, please see our job vacancies page. We help organisations build by: Improving productivity Recruiting and developing fresh talent and a more diverse workforce Developing existing staff to be more effective in their role Improving staff retention and morale Increasing levels of customer service Improving systems and processes Developing innovative, forward-thinking leaders and managers We maximise the benefits apprenticeship training brings to employers with our people, processes and systems: We have long-term relationships with large employers (e.g. JB Leitch, The Co-op and Aldermore Bank), the public sector (e.g. the NHS, Greater Manchester Police and Crown Prosecution Service), as well as SMEs We have coaches and subject-specialist experts who support, challenge, develop and empower their apprentices We have account managers who ensure your apprentices are on target and your business needs are consistently being met We played an integral role in the development of the legal apprenticeship standards and remain a key influencer in the world of apprenticeships We structure our programmes in manageable blocks of learning, which are sequenced to optimise the apprentice’s journey We combine knowledge elements and classical theory with contemporary contexts and case studies to bring the subject matter to life We have our Profiler system which enables us to effectively identify gaps in apprentices’ skills, knowledge and behaviours as well as clearly demonstrate the impact of our training We have a flexible approach to teaching and training, with materials and meetings planned around your business We use our forums to connect apprentices on the same qualification, to give opportunities for support, networking and peer-to-peer learning We use our tried and tested, sophisticated e-learning platform to support apprentices with a range of interactive webinars, discussion forums, expert input, workbooks, videos and other online resources Whether you are an existing or prospective client or someone who is simply interested in apprenticeships, we hope that you find our website useful. If you would like any more information please do not hesitate to get in touch.