1277 CSCS (Construction Skills Certification Scheme) courses delivered Online

Level 6 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Description: It is no secret that one of the essential elements of a well-functioning workplace is for employees to receive regular feedback on their performance. Delivering Constructive Criticism is one of the most challenging things for anyone. The Constructive Criticism Diploma is designed to give you all the valuable knowledge and skills that will assist you with this challenging task. You will learn how criticism works and how to plan and prepare for a critique using methods that will ensure that the person on the receiving end of the criticism is driven to work towards improvement and rectify the mistakes made in the past. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Constructive Criticism Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Constructive Criticism Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Constructive Criticism Diploma Module One: Getting Started 00:05:00 Module Two: When Should Feedback Occur? 00:15:00 Module Three: Preparing and Planning 00:15:00 Module Four: Choosing a Time and Place 00:15:00 Module Five: During the Session (I) 00:15:00 Module Six: During the Session (II) 00:15:00 Module Seven: Setting Goals 00:15:00 Module Eight: Diffusing Anger or Negative Emotions 00:15:00 Module Nine: What Not to Do 00:15:00 Module Ten: After the Session (I) 00:15:00 Module Eleven: After the Session (II) 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Constructive Criticism Diploma 00:20:00 Final Exam Final Exam- Constructive Criticism Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Pool Maintenance will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pool Maintenance comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Pool Maintenance. It is available to all students, of all academic backgrounds. Requirements Our Pool Maintenance is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 01:53:00 total length •Maintenance Equipment: 00:19:00 •Cleaning and Maintenance: 00:22:00 •Chemical Balance of Water: 00:27:00 •Water Quality Maintenance: 00:17:00 •Pool Safety: 00:28:00

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Statistics show that a visible security presence can deter crime by up to 60%. Do you have what it takes to be part of this essential service? This comprehensive security bundle equips you with the skills to excel in various security roles. This course bundle equips you with the skills and knowledge to excel in four key security areas: security guarding, CCTV operation, door supervision, and close protection (optional). You'll learn essential skills like conflict management, access control, fire safety, and emergency procedures. Additionally, you'll gain a deep understanding of UK security legislation to ensure you operate within the legal framework. Our bundle contains 5 of our premium courses for one discounted price: Course 01: Security Guard Course Course 02: CCTV Operator Course Course 03: Door Supervision Course 04: Close Protection Course 05: Security Analyst Take control of your future and enroll today! This comprehensive course bundle is your gateway to a rewarding career in the ever-evolving security industry. Learning Outcomes of Security Guard, CCTV Operator Acquire essential skills for security guarding and premises protection. Learn to operate and monitor CCTV systems effectively. Develop expertise in door supervision and crowd control techniques. Understand close protection principles and personal security measures. Gain knowledge in security analysis and threat assessment. Learn legal responsibilities and emergency response procedures for security professionals. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Security Guard, CCTV Operator Get a free student ID card with Security Guard, CCTV Operator Training program (£10 postal charge will be applicable for international delivery) The Security Guard, CCTV Operator is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Guard, CCTV Operator course materials The Security Guard, CCTV Operator comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Security Guard Course Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations Course 02: CCTV Operator Course Module 01: Operational Requirement Module 02: CCTV Operator Skills And Ability Module 03: Basics Of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements Of A CCTV Operator Course 03: Door Supervision Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Recent graduates Individuals who want to start a career as a security guard office Security Officers Security Guards Security Specialists House of Worship Security Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security Supervisor officer Asset Protection Supervisor Security operations manager Security Service personnel Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Asbestos Awareness: Asbestos Awareness Course Online Our Asbestos Awareness: Asbestos Awareness Course will teach you about the hazards of working with asbestos and the precautions you may take to avoid becoming ill from it. It is important to keep in mind that the Control of Asbestos Regulation states that anyone who directly works with asbestos or is exposed to it in some way should be provided with appropriate knowledge, training, and clear instructions. This Asbestos Awareness: Asbestos Awareness Course covers key topics to provide you with a solid understanding of how to avoid hazards while working with asbestos, examine laws, and learn the role and duties of building management and upkeep. Special Offers of this Asbestos Awareness: Asbestos Awareness Course This Asbestos Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asbestos Awareness Course Instant access to this Asbestos Awareness Course Get FREE Tutor Support from Monday to Friday in this Asbestos Awareness Course Main Course: Asbestos Awareness Course Free courses included with Asbestos Awareness: Asbestos Awareness Course Course 01: Fire Safety Level 2 Course 02: Workplace First Aid Training Course Course 03: Level 5 Health and Safety at Work [ Note: Free PDF certificate as soon as completing the Asbestos Awareness: Asbestos Awareness Course] Asbestos Awareness: Asbestos Awareness Course Online Industry Experts Designed this Asbestos Awareness: Asbestos Awareness Course into 08 detailed modules. Detailed Course Curriculum of the Asbestos Awareness: Asbestos Awareness Course: Module 01: Introduction Module 02: Identified Asbestos Containing Materials (ACMs) Module 03: The UK Asbestos Regulations Module 04: The Health Hazards Module 05: Risk Assessment Module 06: Asbestos Register Module 07: Disposal of Asbestos Containing Waste (ACW) Module 08: The Knowledge, Guidance and Training That are Required for Asbestos Assessment Method of Asbestos Awareness Course After completing each module of the Asbestos Awareness: Asbestos Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Asbestos Awareness Course After completing the MCQ/Assignment assessment for this Asbestos Awareness: Asbestos Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Asbestos Awareness: Asbestos Awareness Course Online The Asbestos Awareness: Asbestos Awareness Course is ideal for anyone who may contact in their work. Builders, plumbers, electricians, carpenters, and other building-related and maintenance trades are often included. Requirements Asbestos Awareness: Asbestos Awareness Course Online Students who intend to enrol in Asbestos Awareness: Asbestos Awareness Course must meet the following requirements: Asbestos Awareness: Good command of the English language Asbestos Awareness: Must be vivacious and self-driven. Asbestos Awareness: Basic computer knowledge Asbestos Awareness: A minimum of 16 years of age is required. Career path Asbestos Awareness: Asbestos Awareness Course Online Enrollment in this Asbestos Awareness: Asbestos Awareness Course requires no prior experience or qualifications. It is open to all students from all academic backgrounds. Certificates Certificate of completion Digital certificate - Included

Working in Confined Spaces Training If you work in confined spaces or are responsible for people who do, this Working in Confined Spaces Training course is designed to provide you with the necessary knowledge for performing routine procedures such as entering and exiting confined spaces. This Working in Confined Spaces Training qualification can benefit professionals from a range of industries, such as: Trades Oil and Gas Construction Health and Safety Throughout this Working in Confined Spaces Training course, you will learn the regulatory requirements and responsibilities, as well as the consequences of ignoring hazards. You will also gain a solid understanding of risk assessment steps and will be able to implement control measures. This Working in Confined Spaces Training course will enlighten you by providing an overview of the safe work system and emergency procedures. Moreover, successful completion of this Working in Confined Spaces Training course will not only help you understand the capabilities of rescuers but will also assist you in developing your career if you are working in a confined space so that you will be able to efficiently get in, perform the necessary job, and work to safely exit that confined space. Learning Outcomes After completing Working in Confined Spaces Training Bundle course, the learner will be able to: Gain a better understanding of the dangers of working within confined spaces. Understand the law regarding working in confined spaces. Know the procedures to assess and address risks. Identify imposed regulatory practices and employer responsibilities. Understand how to take necessary protective measures or conduct emergency procedures. Why Choose Working in Confined Spaces Training Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Working in Confined Spaces Free Courses Course 01: Health & Social Care Course 02: Health and Wellbeing Others Included Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces Training course] Working in Confined Spaces Training Course Curriculum of Working in Confined Spaces Training Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces Training After completing each module of the Working in Confined Spaces Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Working in Confined Spaces Training After completing the MCQ/Assignment assessment for this Working in Confined Spaces Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Working in Confined Spaces Training This Working in Confined Spaces Training course is suitable for: Health and Safety Officers Health and Safety Managers Individuals who need to work in confined spaces Individuals who might need to enter confined spaces Requirements Working in Confined Spaces Training There are no specific requirements for Working in Confined Spaces Training course because it does not require any advanced knowledge or skills. Career path Working in Confined Spaces Training After completing Working in Confined Spaces Training course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry Certificates Certificate of completion Digital certificate - Included

Asbestos: Asbestos Course Online Are you keen to educate others on the dangers of asbestos and the proper way to handle it? Our specialized Asbestos: Asbestos Course can help increase workplace security in general. The eight modules in this Asbestos: Asbestos Course convey the knowledge, advice, and training needed for asbestos. How to identify asbestos, UK rules, and asbestos risks are all covered by asbestos awareness. You will also learn how to register asbestos from Asbestos Awareness. When asbestos awareness is over, you'll be aware of how to dispose of waste that contains asbestos (ACW). So don't delay to enrol in our comprehensive Asbestos: Asbestos Course! Special Offers of this Asbestos: Asbestos Course This Asbestos: Asbestos Course includes a FREE PDF Certificate. Lifetime access to this Asbestos: Asbestos Course Instant access to this Asbestos: Asbestos Course Get FREE Tutor Support from Monday to Friday in this Asbestos: Asbestos Course Main Course: Asbestos Awareness Course Courses are included in this Asbestos: Asbestos Course Course 01: Working in Confined Spaces Course 02: Level 2 Award in the Prevention and Control of Infection [ Note: Free PDF certificate as soon as completing the Asbestos: Asbestos Training course] Asbestos: Asbestos Course Online Industry Experts Designed this Asbestos: Asbestos course into 8 detailed modules. Detailed Course Curriculum of the Asbestos Course: Module 01: Introduction Module 02: Identified Asbestos Containing Materials (ACMs) Module 03: The UK Asbestos Regulations Module 04: The Health Hazards Module 05: Risk Assessment Module 06: Asbestos Register Module 07: Disposal of Asbestos Containing Waste (ACW) Module 08: The Knowledge, Guidance and Training That are Required for Asbestos Assessment Method of Asbestos After completing each module of Asbestos: Asbestos Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Asbestos After completing the MCQ/Assignment assessment for this Asbestos: Asbestos course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Asbestos: Asbestos Course Online This Asbestos: Asbestos Course is ideal for anyone who may contact asbestos in their work. Builders, plumbers, electricians, carpenters, and other building-related and maintenance trades are often included. Requirements Asbestos: Asbestos Course Online There are no specific requirements for Asbestos: Asbestos Course because it does not require any advanced knowledge or skills. Career path Asbestos: Asbestos Course Online Enrollment in this Asbestos: Asbestos Course requires no prior experience or qualifications. It is open to all students from all academic backgrounds. Certificates Certificate of completion Digital certificate - Included

In today's competitive environment, you must have a certain set of skills to succeed in your profession. In this comprehensive training course, you will learn the most in-demand skills to jumpstart your career while also improving your existing knowledge and skills. This RIDDOR Training course thoroughly teaches you everything on the topic from the ground up, allowing you to achieve a professional certificate for free to prove your accomplishment in professional life. This course is comprehensive, instructor-led training that will provide you with all the skills and knowledge you need to succeed in this field. Employers, self-employed individuals, and management of buildings are all legally required to comply with RIDDOR. Under RIDDOR, individuals must report work-related fatalities, serious injuries or injuries that last more than seven days, work-related sickness, and hazardous occurrences. Our online RIDDOR Training course will help participants understand the RIDDOR requirements easily. Enrol in our course and start learning instantly! Learning Outcomes After completing this RIDDOR Training bundle course, you will be able to - Know the importance of health and safety at work. Describe risk assessment. Identify the safety and health problems in the workplace. Know the importance of setting a policy for health and safety. Describe RIDDOR. Know workplace hazards and risk control. Why Choose RIDDOR Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Course Included** Main Course: RIDDOR Training **Free Courses** Course 01: Workplace First Aid Training Course 02: Level 2 Fire Safety **Others** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the RIDDOR Training course] Course Curriculum of - *** RIDDOR Training *** Module 01: Legislation Related to the Health and Safety at Work Module 02: Health and Safety Management Module 03: Risk Assessment Module 04: Health and Safety Policy Module 05: RIDDOR Module 06: Workplace Hazards and Risk Control Assessment Method After completing each module of the RIDDOR Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This RIDDOR Training course is ideal for - People labour on construction sites. People who operate at a high altitude. People who are exposed to chemicals. Those who operate with equipment. Requirements There are no specific requirements for this RIDDOR Training course because it does not require any advanced knowledge or skills. Students who intend to enrol in this RIDDOR Training course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Compete High provides the most convenient path to learning RIDDOR Training, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Asbestos Awareness: Asbestos Awareness Course Online Are you keen to educate others on the dangers of asbestos and the proper way to handle it? Our specialized asbestos awareness training can help increase workplace security in general. The eight modules in this asbestos awareness course convey the knowledge, advice, and training needed for asbestos. How to identify asbestos, UK rules, and asbestos risks are all covered by asbestos awareness. You will also learn how to register asbestos from Asbestos Awareness. When asbestos awareness is over, you'll be aware of how to dispose of waste that contains asbestos (ACW). So don't delay to enrol in our comprehensive Asbestos Awareness course! Special Offers of this Asbestos Awareness: Asbestos Awareness Course This Asbestos Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asbestos Awareness Course Instant access to this Asbestos Awareness: Asbestos Awareness Course Get FREE Tutor Support from Monday to Friday in this Asbestos Awareness: Asbestos Awareness Course Other courses are included in this Asbestos Awareness: Asbestos Awareness Training Bundle Course Course 01: Asbestos Awareness Training Course 02: COSHH Course Course 03: Fire Safety Level 2 Course 04: Workplace First Aid Training Course [ Note: Free PDF certificate as soon as completing the Asbestos Awareness: Asbestos Awareness Training course] Asbestos Awareness: Asbestos Awareness Course Online Industry Experts Designed this Asbestos Awareness Training course into 08 detailed modules. Course Curriculum of Asbestos Awareness: Asbestos Awareness Module 01: Introduction with Asbestos Awareness Module 02: Identified Asbestos Containing Materials (ACMs) Module 03: The UK Asbestos Regulations Asbestos Awareness Module 04: The Health Hazards of Exposure to Asbestos Module 05: Asbestos Awareness Risk Assessment Module 06: Asbestos Register Module 07: Disposal of Asbestos Containing Waste (ACW) Module 08: The Knowledge, Guidance and Training That are Required for Asbestos Assessment Method of Asbestos Awareness Training After completing each module of Asbestos Awareness: Asbestos Awareness Training you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Asbestos Awareness Training After completing the MCQ/Assignment assessment for this Asbestos Awareness: Asbestos Awareness Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Asbestos Awareness: Asbestos Awareness Course Online The Asbestos Awareness: Asbestos Awareness Training course is ideal for anyone who may contact Asbestos Awareness in their work. Builders, plumbers, electricians, carpenters, and other building-related and maintenance trades are often included. Requirements Asbestos Awareness: Asbestos Awareness Course Online Students who intend to enrol in this Asbestos Awareness: Asbestos Awareness course must meet the following requirements: Asbestos Awareness: Good command of the English language Asbestos Awareness: Must be vivacious and self-driven. Asbestos Awareness: Basic computer knowledge Asbestos Awareness: A minimum of 16 years of age is required. Career path Asbestos Awareness: Asbestos Awareness Course Online Enrollment in this Asbestos Awareness: Asbestos Awareness Course requires no prior experience or qualifications. It is open to all students from all academic backgrounds. Certificates Certificate of completion Digital certificate - Included