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110 Educators providing Conflict Resolution courses

Conflict Resolution
Elite Training European Limited

elite training european limited

5.0(2)

London

Elite was founded in 1995 and built around the philosophy of developing “outside the box” approaches to organisational issues; and innovative training processes. We have carefully selected a highly experienced team of training consultants. Each trainer has significant experience as a manager and trainer, consultant and/or coach in different organisations. They use their experience and creative thinking skills to design and deliver numerous business skills, people management and personal development courses.

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School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.

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Stand Against Violence ā��ļø¸

stand against violence ā��ļø¸

Our business focused violence training works to empower employees to deal with conflict positively, improving the outcome for organisations.

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The Coachologist

the coachologist

London

Coachology is a team of Professional Coaches, Trainers and Facilitators who are Passionate to deliver world-class proven strategies and methodologies from Coaching, Psychology, Quantum Physics and Neuro-Science, to Empower and Inspire Leaders and Organizations to achieve their Results. We are global experts in Leadership Development, Creating Coaching Cultures & Certifying Professional Coaches.

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Amanda pearson

amanda pearson

Weybridge

Why Solutions? Solutions Training & Advisory Ltd has been providing sector bespoke accredited health and safety training solutions to organisations UK-wide since 1994. Our Success: Emergency services train the trainer outcome - Five months after delivering our Moving People (moving and handling) train the trainer programme to Kent Fire and Rescue Services they reported: * Musculoskeletal injuries have reduced from 59 to 27 – 54% decrease * Manual Handling injuries have reduced from 14 to 8 - 43% decrease * Patient Handling injuries have reduced from 18 to 2 - 89% decrease eLearning/online/blended learning solution - We saved a customer in the Ambulance sector £350,000 in one year by implementing e-learning as part of their training strategy. Manufacturing & Logistics - Our conflict resolution training successfully reduced absenteeism for a rail network customer by 84% over a year. Health & Social Care - By implementing our care sector-specific moving and handling training programme we reduced our customer's level of absenteeism and reported manual handling incidents by 38% in one year Special Education – We have developed bespoke training solutions for this sector and have on average saved schools around £700 a day in training costs. Our team and history: A successful business, established in 1994 by Paul Meek a former Operations Director of an ambulance service. Throughout Paul's career, he was exposed daily to the consequences of poorly managed risks, and this is what spurred Paul to establish Solutions Training, he wanted to bridge the visible but avoidable gaps in risk management and in particular health & safety education and the development of the equipment used to aid safer transportation of people. Our team are all members of the “National Back Exchange” and have been contributors to various working groups on developing good practice since 1995, including research into “what constitutes effective moving and handling training” performed by the Ergonomics Department at Loughborough University and in partnership developed topic-related awards at Levels 1, 2, 3, and 4 which are on the regulated qualifications framework. We have successfully designed a wide range of training programmes to assist organisations with managing risk effectively.    Paul and his team's continued vision of improvement to managing risk by developing people and his operational experience has helped many companies and individuals improve their knowledge and technical skills, which has proven to reduce risk in the workplace. Being at the forefront of its specialist subjects we have designed and manufactured specialist manual handling equipment to aid moving and handling tasks, including our unique bariatric carry sheet used by ambulance trusts UK Wide, click here to view our website - https://movingandhandling.equipment/ [https://movingandhandling.equipment/]  Our Sector Experience: Our solutions range from sector-specific train the trainer and trainer update/refresher programmes, video conferencing practical skills training, accessing our unique online/e-learning courses, tutor-led group-based classroom training, or through “blended learning”, a mix of both online and face-to-face training. We can deliver training at our customer's site, a mutually agreed venue, or your staff can attend one of our nationwide open courses which are attended by like-minded industry professionals. We deliver health & safety training solutions to all industry sectors however, we are renowned to be the preferred training partner, offering bespoke solutions to the below key sectors: * Most ambulance trusts UK-wide * The fire services * The health & social care sector * Special education (SEN schools) * Transport sector Our longevity has provided us with multiple case studies within these sectors, all of which demonstrate how our solutions and training interventions have reduced injury and absenteeism linked to work-based conflict/violence and musculoskeletal injuries. Click on the your sector above to view the full scope of the training solutions we offer that are bespoke to your sector. Our Training Solutions: We offer educationally accredited training qualifications ranging from Level 1, 2, 3, and 4 awards, including Moving & Handling, Conflict Resolution, Fire Warden, and First Aid, all of which are on the QNUK-regulated qualifications framework. Our most popular training topics include (but not limited to): * Moving & Handling (manual, people, and patient handling, moving people, moving patients, lifting/transferring of pupils) * Conflict Resolution & Preventing Violence Training (breakaway/disengagement/holding skills & techniques) * First Aid (resuscitation, basic life support, etc) * Fire Warden * Falls Training * Stroke Training (ASLS -Advanced Stroke Life Support) * Terrorism Training (run hide and tell) * Infection Control We are proud to boast that our online courses for Conflict Resolution, Moving & Handling, and Advanced Stroke Life Support have been consistently rated as being ‘extremely effective’ and praised for being the most bespoke e-learning courses in the sectors they have been developed for. Each course has been designed with educational rigor by world-class instructional designers.

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Protean Training Services

protean training services

Hook

At Protean Training Services we recognise and understand your training needs are diverse and often challenging in an ever-changing World. We are a flexible, adaptable and multi-faceted training provider offering a bespoke service that meets your needs. That’s why we called ourselves Protean, after Proteus, the Greek mythological character who could change his shape and form.

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Pamova Cymru General Services Ltd

pamova cymru general services ltd

5.0(6)

Neath

PAMOVA Cymru understand that violence and aggression is never acceptable in any form during daily working lives.

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Saints Training

saints training

5.0(132)

Wolverhampton

The leading provider of security training, first aid courses, and conflict management. Want to become a Licensed Door Supervisor? You’ve come to the right place. SainTs Training Ltd provides the level 2 award in Door Supervision/Security Guarding (SIA Level 2 Approved Training Courses), a nationally recognised qualification and an industry-standard with the SIA authority. Using our new E-assessment system, you will know your results instantly and we provide free retests for our exams.

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Body Talk

body talk

4.8(55)

London

Our communications courses are organised as small group coaching sessions. This offers a personalised experience to our delegates, with the opportunity to practice and perfect the techniques taught during the training. The training is structured to develop the core techniques for impactful and engaging communications, whether you are presenting to a small or large audience. Assignments are set throughout the training and delegates have their own workbook to personalise and embed their learning. We recommended groups of four people with one trainer. This allows time for everyone to benefit from personalised coaching. Here you will practice embedding our techniques into your personal business scenarios. These courses take place over one or two full days at your office location. We can combine the live training sessions with our eLearning platform to continue the training and provide re-caps on the key techniques after the sessions.

Nuroo

nuroo

London

Nuroo was founded initially in July 2013 out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. It was changed from a community group to a business entity in September 2020 thanks to the hard work of some very talented individuals and the support of its members at the time. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to describe an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct patient contact. We’re as unique as our name and the organisations we actively seek to support. This is because, steeped in experience gathered across the varied worlds of academia, business turnarounds, healthcare and strategy, Nuroo Leaders bring more than fifty years of combined effort, as well as social care delivery and compliance brain power to the table. We have assembled a number of clinical documentations from admission to discharge to help you prepare for and improve your CQC inspection rating. The initiative is designed to promote high-quality documentation that not only support the capture of the patient’s disease burden accurately in all healthcare settings, but also the appropriateness of nursing interventions and quality of care provided to the patient by ensuring all the information within the health record is of high quality and supports informed decision-making. We’ve also partnered with other well-recognised companies and talented care professionals that work tirelessly to give our valued clients the very best service available in the social care sector. So, whether you’re looking for staff training or/and preparing for your CQC inspection, it is important that you are able to demonstrate compliance with the regulators by making sure that you can evidence this with appropriate documentation, including clinical records and relevant up-to-date policies. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you to reset your inspection goals, put the one-speed gearbox of your documentation into drive, and gently press on the accelerator so that your inspection engine is back into motion towards the right direction of demonstrable care quality What’s more, Nuroo’s Clinical Documentation is created by nurses and for nurses, not just to prevent valuable time and effort being wasted on unnecessary paperwork, but also to ensure that interventions and actions implemented contribute to desired results. High-quality clinical documentation across the continuum of healthcare can be recognized in the analogy of a cruise. Just as patients rely on numerous providers and healthcare professionals to maintain a good state of health, passengers on a cruise ship rely on numerous crew members to ensure they have smooth sailing and stay on course. The anchor on a cruise ship can hold the ship in a certain location or be raised when the ship is sailing. Sometimes patients will be at one location for their care and the documentation is the anchor that provides the information needed for the healthcare teams to stay on course. When patients are discharged or complete a provider visit, they may see another provider in a separate location and setting. The new provider will rely on the documentation from the previous encounter to guide their medical decision-making. Each episode of care should therefore include documentation that clearly supports each new episode of care. Because like the anchor, the documentation supports a comprehensive view of the care provided for any single encounter, it may stop when the patient’s encounter or admission is over, but it is a clear record of each encounter. We are Nuroo, a membership organisation born out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. We represent the professional interests of our members and offer free, confidential advice and support on various matters including unpaid wages, work suspensions; NMC allegations; whistleblowing; discrimination, bullying, and harassment at work; career development; and much more. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to refer to an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct contact with patients. We are as unique as our name and the people we actively seek to support. This is because nuroo refers to nurses’ ability to find balance within two opposing forces. Indeed, the daily routines of nurses are rarely the same as they are always on the front line interacting with people who are in stressful situations while having to react appropriately to emergencies and unexpected events. Not surprisingly, throughout history nurses have been a glowing light in some very dark days and despite entering the coronavirus pandemic understaffed, undervalued and underpaid, the skills, knowledge, and resilience of nurses across all disciplines and settings have been showcased beyond words as they work tirelessly in the most testing, bizarre and unusual circumstances. While it’s almost impossible to portray a typical day for a nurse, given how different healthcare workplaces can be, and how work can vary from shift to shift depending on which patient a nurse needs to see, there’s a constant expectation for nurses to step up to more – whatever this may be and regardless of their own personal challenges. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you put the one-speed gearbox into drive and pressing the accelerator so that you can set your career engine back into motion towards the right direction. It provides a safe place where nurses can step aside, offload, take a deep breath, recharge, learn from each other, advance and go beyond the call of duty. It is created by nurses and for nurses to help each other stay up to date with new research findings so that they can re-evaluate whether or not their current knowledge has relevance to their work, and avoid the risk of practicing in a way that’s either ineffective or even deleterious to patient care. Certainly, no one wants to waste valuable time and effort performing tasks that don’t contribute to desired outcomes. But to turn the tide so that we nurses can better appreciate and utilize information from research, there needs to be a completely different approach to networking – one that truly allows for both group and one-to-one input. Nuroo is determined to deliver on this agenda so that you feel impacted as a member. WHY WE ARE DIFFERENT. Our services are not for everybody! They’re for achievers: people who are resilient, bold, want to excel in their career, be of service, and make a real difference. If this sounds like you, then sit tight coz we’ve got you covered! With the assortment of care settings, it would be detrimental to the patient if a provider only considered the care that was provided in one setting to guide their medical decision-making. By using Nuroo’s Clinical Documents, you are taking a positive step towards effective record keeping which can turn the tide in CQC inspection drastically, especially in some key areas like respecting service users, seeking consent, ensuring care and welfare, safeguarding, and assessing and monitoring the quality of the service provision – all viewed by CQC inspectors as particularly important.

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