Name: Project Contract Management Skills: In-House Training
Price: 1695 GBP
Availability: InStock

Commercial & Contract Management Certification Program (CCM)

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level 4 Certification<br fr-original-style="" style="box-sizing: border-box;"></strong>13 credits</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This package entitles you to the relevant required courses to achieve a Level 4 Certification and is equal to 13 credits.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">After purchase, we will be in touch to discuss your module &amp; assessment options. Please see individual module pages for more details, as well as applicable dates &amp; times.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This course includes a choice of 1 of the following assessments:</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Creating an Export Strategy</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Import Strategy</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Import Procedure Manual</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Export Procedure Manual</li><li fr-original-style="" style="box-sizing: border-box;">Creating a Supply Chain Sustainability Report</li><li fr-original-style="" style="box-sizing: border-box;">Completing an Import CDS Customs Entry</li></ul>

Level 4 Certification
13 credits
This package entitles you to the relevant required courses to achieve a Level 4 Certification and is equal to 13 credits.
After purchase, we will be in touch to discuss your module & assessment options. Please see individual module pages for more details, as well as applicable dates & times.
 
This course includes a choice of 1 of the following assessments:
Creating an Export Strategy
Creating an Import Strategy
Creating an Import Procedure Manual
Creating an Export Procedure Manual
Creating a Supply Chain Sustainability Report
Completing an Import CDS Customs Entry

Export Unlocked Limited

Cert Iv

Certification in Cash & Voucher Assistant (CVA)

Export Management

LEVEL 4 ENDORSED CERTIFICATION

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
5 Days
30 CPD hours
This course is intended for
This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.
Overview
Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.
This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.
Prerequisites

Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
Installation, configuration, and troubleshooting for Windows-based personal computers.
Basic concepts of public key infrastructure (PKI) security.
Basic understanding of scripting and Windows PowerShell syntax.
Basic understanding of Windows Server roles and services.
Basic understanding of the configuration options for iOS and Android Mobile device platforms.

1 - Managing computers and mobile devices in the enterprise
Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site
2 - Analyzing data using queries, reports, and CMPivot
Introduction to queries
Configuring SQL Server Reporting Services
Analyzing the real-time state of a device by using CMPivot
3 - Preparing the Configuration Manager management infrastructure
Configuring site boundaries and boundary groups
Configuring resource discovery
Organizing resources using device and user collections
4 - Deploying and managing the Configuration Manager client
Overview of the Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings and performing management operations
5 - Managing inventory for PCs and applications
Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence
6 - Distributing and managing content used for deployments
Preparing the infrastructure for content management
Distributing and managing content on distribution points
7 - Deploying and managing applications
Overview of application management
Creating applications
Deploying applications
Managing applications
Deploying and managing Windows apps
8 - Maintaining software updates for managed PCs
The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates
Enabling third-party updates
9 - Implementing Defender Protection for managed PCs
Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies
Configuring and deploying advanced threat policies
10 - Managing compliance and secure data access
Overview of Compliance Settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access
11 - Managing operating system deployment
An overview of operating system deployment
Preparing a site for operating system deployment
Deploying an operating system
Managing Windows as a service
12 - Managing and maintaining a Configuration Manager site
Configuring role-based administration
Configuring Remote Tools
Overview of Configuration Manager site maintenance and Management Insights
Backing up and recovering a Configuration Manager site
Updating the Configuration Manager infrastructure
13 - What?s new in Microsoft Endpoint Configuration Manager
Whats new in Microsoft Endpoint Manager covering each semi annual release
Additional course details:
Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Nexus Human

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
3 Days
18 CPD hours
This course is intended for
The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.
Overview
After completion of the course the participant will be able to:
Perform the needs analysis translating business requirements to data center services
Set-up and manage the data center operations team
Implement and monitor safety- and security practices
Identify a suitable maintenance program for the data center facility and its equipment
Select the appropriate policies and procedures required for data center operations
Monitor the data center availability, capacity and capability
Manage and implement basic data center projects
Set-up and implement an environmental sustainability program
Select an appropriate back-up site to support organizational resilience
Identify and respond to risk in the data center
Manage and support the document life cycle
Create a basic budget proposal
Select and manage vendors and measure their performance
Manage data center assets
Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.
Service Level Management
Service Level Management
Needs analysis
Capability assessment
Service portfolio
Service catalogue
Service Level Agreements (SLAs)
Availability measurement
Data points in SLA
Service reporting
Complaint procedure
Customer satisfaction measurement
Service Improvement Process (SIP)
SLA content
The Data Center Organization
Operational issues
Organization chart
Roles and responsibilities
Skills matrix
Contingency / backup roles
Shift management
Performance management
Career development
Training and assessment
Job rotation
Succession planning
Disciplinary program
Managing Safety & Statutory Requirements
Safety policies and regulations
Occupational Health and Safety (OH&S)
Safety awareness training
Permit to Work (PTW)
Lock-out / Tag-out
Personal Protective Equipment (PPE)
Testing and tagging of equipment
Emergency preparedness and response
Reporting of safety issues
Reviews / internal audit / external audit
Managing Physical Security
Security policies and procedures
Security standards and guidelines
Security staff
Security awareness
Security incident management
Disciplinary program
Reviews, internal and external audits
Facilities Management
Maintenance policies and procedures
Various maintenance programs
Outsourcing of maintenance activities
Maintenance contract options
Warranty
Maintenance schedule
Service situations
Spart part management
Contamination control
Data Center Operations
Policies and procedures for data center operations
Service operations and the daily data center operations
Monitoring / Reporting / Control
Monitoring requirements
Escalation procedures
Reporting
Trend analysis
Reviews
Project Management
Project management
Project organization
Project manager
Project phases
Environment Sustainability
The importance of sustainability
Sustainability policies
Environmental management
Power efficiency indicators -
Waste management -
Water management
ICT utilisation management
Environmental performance measurements
Renewable energy factor (REF)
Organizational Resilience
Business continuity
Data center facility options
Business Impact Analysis
Type of facility
Human resources
Facility, equipment and consumables
Governance, Risk and Compliance
Management commitment
Coordination, collaboration and integration
Compliance
Risk management
Document management
Financial management
Vendor management
Asset management
Additional course details:
Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

London

<h2>Certified Business Relationship Manager (CBRM®): In-House Training</h2>
 <p>The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.</p>
 <p>The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).</p>

Certified Business Relationship Manager (CBRM®): In-House Training
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.
The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).

IIL Europe Ltd

Certified Energy Manager (CEM)

Certification Body (CB)

Certified ScrumMaster (CSM)

Business Relationship Management Professional (BRMP)

Business Relationship Management (BRM)

Certified Business Relationship Manager (CBRM)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended.</p>Overview<p>Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks.</p><p>This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects.</p>Prerequisites<p></p><li>Basic Windows and Active Directory knowledge.  </li><li>Conceptual knowledge of Configuration Manager objects and how they interact.  </li><li>Basic experience performing configuration tasks in ECM using the graphical console.  </li><li>Experience working from a command prompt.  </li><li>Basic knowledge of the fundamentals of Windows PowerShell.<p></p></li></div><div id="course-pills-2"><h3>1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS</h3> <ul> <li>Architecture of an System Center 2012 Configuration Manager Installation</li> <li>Managing Assets</li> <li>Content Delivery and Management</li> <li>Security, Monitoring, and Remote Management</li> </ul> <h3>2 - MANAGING RESOURCES</h3> <ul> <li>Implementing Discovery</li> <li>Organizing Resources with Collections</li> <li>Working with Boundaries</li> </ul> <h3>3 - WORKING WITH CLIENTS</h3> <ul> <li>Installing the Configuration Manager Client</li> <li>Managing Client Settings</li> <li>Managing Client Operations</li> <li>Monitoring Client Status</li> </ul> <h3>4 - DISTRIBUTING SOFTWARE</h3> <ul> <li>Configure the Software Distribution Components</li> <li>Working with Distribution Points</li> <li>Creating Content for Distribution</li> <li>Deploying Software Applications</li> </ul> <h3>5 - UPDATING SYSTEMS WITH WSUS AND SCCM</h3> <ul> <li>Integrating Configuration Manager and WSUS</li> <li>Managing Updates through Software Update Groups</li> <li>Creating and Deploying Update Packages</li> <li>Working with Automatic Deployment Rules</li> </ul> <h3>6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS</h3> <ul> <li>Creating Compliance Settings Objects</li> <li>Deploying and Monitor the Baseline</li> </ul> <h3>7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS</h3> <ul> <li>Preparing the OSD Environment</li> <li>Working with Task Sequences</li> </ul> <h3>8 - WORKING AT THE SITE LEVEL</h3> <ul> <li>Modify the Site</li> <li>Adding Site System Roles</li> <li>Adding a Secondary Site</li> </ul> <h3>9 - SECURITY AND MONITORING</h3> <ul> <li>Configuring Role Based Administration</li> <li>Implementing Endpoint Protection</li> <li>Configuring Monitoring Options</li> </ul> <h3>10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS</h3> <ul> <li>Review of Scripting Constructs</li> <li>Introduction to the Configuration Manager WMI Classes</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended.
Overview
Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks.
This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects.
Prerequisites

Basic Windows and Active Directory knowledge.
Conceptual knowledge of Configuration Manager objects and how they interact.
Basic experience performing configuration tasks in ECM using the graphical console.
Experience working from a command prompt.
Basic knowledge of the fundamentals of Windows PowerShell.
1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS
Architecture of an System Center 2012 Configuration Manager Installation
Managing Assets
Content Delivery and Management
Security, Monitoring, and Remote Management
2 - MANAGING RESOURCES
Implementing Discovery
Organizing Resources with Collections
Working with Boundaries
3 - WORKING WITH CLIENTS
Installing the Configuration Manager Client
Managing Client Settings
Managing Client Operations
Monitoring Client Status
4 - DISTRIBUTING SOFTWARE
Configure the Software Distribution Components
Working with Distribution Points
Creating Content for Distribution
Deploying Software Applications
5 - UPDATING SYSTEMS WITH WSUS AND SCCM
Integrating Configuration Manager and WSUS
Managing Updates through Software Update Groups
Creating and Deploying Update Packages
Working with Automatic Deployment Rules
6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS
Creating Compliance Settings Objects
Deploying and Monitor the Baseline
7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS
Preparing the OSD Environment
Working with Task Sequences
8 - WORKING AT THE SITE LEVEL
Modify the Site
Adding Site System Roles
Adding a Secondary Site
9 - SECURITY AND MONITORING
Configuring Role Based Administration
Implementing Endpoint Protection
Configuring Monitoring Options
10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS
Review of Scripting Constructs
Introduction to the Configuration Manager WMI Classes

Microsoft SC-100

Microsoft SC-200

55133 PowerShell for System Center Configuration Manager Administrators

<h2>Certified Business Relationship Manager (CBRM®): Virtual In-House Training</h2>
 <p>The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.</p>
 <p>The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).</p><h3>What You Will Learn</h3>
 <p>The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will:</p>
 <ul>
 <li>Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise</li>
 <li>Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results</li>
 <li>Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks</li>
 <li>Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time</li>
 <li>Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement</li>
 <li>Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization</li>
 <li>Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy</li>
 <li>Promote and catalyze business innovation in the Provider's sphere of influence</li>
 <li>Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets</li>
 <li>Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships</li>
 <li>Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business</li>
 <li>Understand the implications of Lean / Agile methods for the BRM role and capability</li>
 <li>Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes</li>
 <li>Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes</li>
 <li>Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities</li>
 </ul><section>
                    <h3>Course Introduction</h3> <ul> <li>Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role</li> <li>Recall the key BRM concepts, processes, and techniques</li> <li>Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels</li> </ul> <h3>Understanding Business Relationship Maturity and Value</h3> <ul> <li>The Strategic BRM Role and Capability</li> <li>BRM Impact on Business Value</li> <li>Introduction to the ACME Leisurewear Case Scenario that is used through the course</li> </ul> <h3>Assessing BRM Context</h3> <ul> <li>Clarifying Issues</li> <li>Conducting a Business Demand Maturity Assessment</li> <li>Conducting a Business Relationship Maturity Assessment</li> <li>Conducting a Provider Capability Maturity Assessment</li> <li>Shaping the Business Partner's experience with the Provider</li> <li>The BRM role in Service Management</li> </ul> <h3>Developing Strategic Relationships</h3> <ul> <li>How to assess Strategic Relationships and plan for their improvement</li> <li>How to achieve business impact through influence and persuasion</li> <li>How to plan and execute BRM formal communications</li> <li>Organizational considerations for BRM deployment</li> <li>How to determine appropriate BRM performance measurement</li> </ul> <h3>Optimizing Business Value</h3> <ul> <li>Formulating and Clarifying Business Strategy</li> <li>Catalyzing Business Innovation</li> <li>Business Capability Management</li> <li>Value Management Planning</li> <li>Portfolio Management</li> <li>Business Transition Planning</li> <li>Business Value Optimization</li> </ul> <h3>Summary and CBRM Exam Preparation</h3> <ul> <li>Course Summary</li> <li>CBRM Syllabus Review</li> <li>Format and structure of the CBRM® Practitioner Exam</li> <li>Exam hints and tips</li> <li>Sample Exam</li> </ul>


                </section>

Certified Business Relationship Manager (CBRM®): Virtual In-House Training
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.
The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).
What You Will Learn
The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will:
Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise
Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results
Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks
Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time
Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement
Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization
Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy
Promote and catalyze business innovation in the Provider's sphere of influence
Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets
Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships
Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business
Understand the implications of Lean / Agile methods for the BRM role and capability
Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes
Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes
Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities
Course Introduction
Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role
Recall the key BRM concepts, processes, and techniques
Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels
Understanding Business Relationship Maturity and Value
The Strategic BRM Role and Capability
BRM Impact on Business Value
Introduction to the ACME Leisurewear Case Scenario that is used through the course
Assessing BRM Context
Clarifying Issues
Conducting a Business Demand Maturity Assessment
Conducting a Business Relationship Maturity Assessment
Conducting a Provider Capability Maturity Assessment
Shaping the Business Partner's experience with the Provider
The BRM role in Service Management
Developing Strategic Relationships
How to assess Strategic Relationships and plan for their improvement
How to achieve business impact through influence and persuasion
How to plan and execute BRM formal communications
Organizational considerations for BRM deployment
How to determine appropriate BRM performance measurement
Optimizing Business Value
Formulating and Clarifying Business Strategy
Catalyzing Business Innovation
Business Capability Management
Value Management Planning
Portfolio Management
Business Transition Planning
Business Value Optimization
Summary and CBRM Exam Preparation
Course Summary
CBRM Syllabus Review
Format and structure of the CBRM® Practitioner Exam
Exam hints and tips
Sample Exam

Master of Business Management (MBM)

Bar Practice Course (BPC)

Business Continuity Management

Certified Business Relationship Manager (CBRM): Virtual In-House Training

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>CxO?s IT Managers/ Directors Senior Project Officers Project &amp; Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants</p>Overview<p>Change and the individual Change and the organization Communication and stakeholder engagement Change practice</p><p>Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge.</p>Prerequisites<p>There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices.</p></div><div id="course-pills-2"><h3>1 - Change and the Organization</h3> <ul> <li>Drivers for change</li> <li>Developing a vision</li> <li>Culture and climate</li> <li>Emergent change and lifecycle</li> <li>Organizational metaphors</li> <li>Models of change</li> <li>Roles required for change</li> </ul> <h3>2 - Stakeholders</h3> <ul> <li>Principles</li> <li>Identification</li> <li>Analysis</li> <li>Influencing and listening</li> <li>Emotion and demonstration</li> <li>Communications</li> <li>Cognitive biases</li> <li>Remaining people focused</li> <li>Improving Communications</li> <li>Communications channels</li> <li>Collaboration</li> <li>Communications Planning</li> <li>Larger workshops</li> </ul> <h3>2 - Change Impact</h3> <ul> <li>Assessing impact</li> <li>McKinsey 7 S</li> <li>Stakeholder impact assessment</li> <li>Assessing change readiness</li> <li>Large change ? how to staff</li> <li>Building a change team</li> <li>Preparing for resistance</li> <li>Building team effectiveness</li> </ul> <h3>4 - Individual Change</h3> <ul> <li>Learning theory</li> <li>Motivation</li> <li>Change Curve</li> <li>Personality differences</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants
Overview
Change and the individual Change and the organization Communication and stakeholder engagement Change practice
Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge.
Prerequisites
There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices.
1 - Change and the Organization
Drivers for change
Developing a vision
Culture and climate
Emergent change and lifecycle
Organizational metaphors
Models of change
Roles required for change
2 - Stakeholders
Principles
Identification
Analysis
Influencing and listening
Emotion and demonstration
Communications
Cognitive biases
Remaining people focused
Improving Communications
Communications channels
Collaboration
Communications Planning
Larger workshops
2 - Change Impact
Assessing impact
McKinsey 7 S
Stakeholder impact assessment
Assessing change readiness
Large change ? how to staff
Building a change team
Preparing for resistance
Building team effectiveness
4 - Individual Change
Learning theory
Motivation
Change Curve
Personality differences

Project Management Qualification (PMQ)

Certificate in Information Security Management Principles (CISMP)

Change Management

Certified Manager of Quality

Change Management Foundation

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.</p>Overview<p>Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.</p><p>In this course, students will establish processes to ensure that information security measures align with established business needs.</p>Prerequisites<p></p><li>Information security governance</li>  <li>Information risk management</li>  <li>Information security program development</li>  <li>Information security program management</li>  <li>Incident management and response</li><p></p></div><div id="course-pills-2"><h3>1 - Information Security Governance</h3> <ul> <li>Develop an Information Security Strategy</li> <li>Align Information Security Strategy with Corporate Governance</li> <li>Identify Legal and Regulatory Requirements</li> <li>Justify Investment in Information Security</li> <li>Identify Drivers Affecting the Organization</li> <li>Obtain Senior Management Commitment to Information Security</li> <li>Define Roles and Responsibilities for Information Security</li> <li>Establish Reporting and Communication Channels</li> </ul> <h3>2 - Information Risk Management</h3> <ul> <li>Implement an Information Risk Assessment Process</li> <li>Determine Information Asset Classification and Ownership</li> <li>Conduct Ongoing Threat and Vulnerability Evaluations</li> <li>Conduct Periodic BIAs</li> <li>Identify and Evaluate Risk Mitigation Strategies</li> <li>Integrate Risk Management into Business Life Cycle Processes</li> <li>Report Changes in Information Risk</li> </ul> <h3>3 - Information Security Program Development</h3> <ul> <li>Develop Plans to Implement an Information Security Strategy</li> <li>Security Technologies and Controls</li> <li>Specify Information Security Program Activities</li> <li>Coordinate Information Security Programs with Business Assurance Functions</li> <li>Identify Resources Needed for Information Security Program Implementation</li> <li>Develop Information Security Architectures</li> <li>Develop Information Security Policies</li> <li>Develop Information Security Awareness, Training, and Education Programs</li> <li>Develop Supporting Documentation for Information Security Policies</li> </ul> <h3>4 - Information Security Program Implementation</h3> <ul> <li>Integrate Information Security Requirements into Organizational Processes</li> <li>Integrate Information Security Controls into Contracts</li> <li>Create Information Security Program Evaluation Metrics</li> </ul> <h3>5 - Information Security Program Management</h3> <ul> <li>Manage Information Security Program Resources</li> <li>Enforce Policy and Standards Compliance</li> <li>Enforce Contractual Information Security Controls</li> <li>Enforce Information Security During Systems Development</li> <li>Maintain Information Security Within an Organization</li> <li>Provide Information Security Advice and Guidance</li> <li>Provide Information Security Awareness and Training</li> <li>Analyze the Effectiveness of Information Security Controls</li> <li>Resolve Noncompliance Issues</li> </ul> <h3>6 - Incident Management and Response</h3> <ul> <li>Develop an Information Security Incident Response Plan</li> <li>Establish an Escalation Process</li> <li>Develop a Communication Process</li> <li>Integrate an IRP</li> <li>Develop IRTs</li> <li>Test an IRP</li> <li>Manage Responses to Information Security Incidents</li> <li>Perform an Information Security Incident Investigation</li> <li>Conduct Post-Incident Reviews</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.
Overview
Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.
In this course, students will establish processes to ensure that information security measures align with established business needs.
Prerequisites

Information security governance
Information risk management
Information security program development
Information security program management
Incident management and response

1 - Information Security Governance
Develop an Information Security Strategy
Align Information Security Strategy with Corporate Governance
Identify Legal and Regulatory Requirements
Justify Investment in Information Security
Identify Drivers Affecting the Organization
Obtain Senior Management Commitment to Information Security
Define Roles and Responsibilities for Information Security
Establish Reporting and Communication Channels
2 - Information Risk Management
Implement an Information Risk Assessment Process
Determine Information Asset Classification and Ownership
Conduct Ongoing Threat and Vulnerability Evaluations
Conduct Periodic BIAs
Identify and Evaluate Risk Mitigation Strategies
Integrate Risk Management into Business Life Cycle Processes
Report Changes in Information Risk
3 - Information Security Program Development
Develop Plans to Implement an Information Security Strategy
Security Technologies and Controls
Specify Information Security Program Activities
Coordinate Information Security Programs with Business Assurance Functions
Identify Resources Needed for Information Security Program Implementation
Develop Information Security Architectures
Develop Information Security Policies
Develop Information Security Awareness, Training, and Education Programs
Develop Supporting Documentation for Information Security Policies
4 - Information Security Program Implementation
Integrate Information Security Requirements into Organizational Processes
Integrate Information Security Controls into Contracts
Create Information Security Program Evaluation Metrics
5 - Information Security Program Management
Manage Information Security Program Resources
Enforce Policy and Standards Compliance
Enforce Contractual Information Security Controls
Enforce Information Security During Systems Development
Maintain Information Security Within an Organization
Provide Information Security Advice and Guidance
Provide Information Security Awareness and Training
Analyze the Effectiveness of Information Security Controls
Resolve Noncompliance Issues
6 - Incident Management and Response
Develop an Information Security Incident Response Plan
Establish an Escalation Process
Develop a Communication Process
Integrate an IRP
Develop IRTs
Test an IRP
Manage Responses to Information Security Incidents
Perform an Information Security Incident Investigation
Conduct Post-Incident Reviews

Certified Cryptocurrency Investigator Course (CCI)

Certified Information Security Manager (CISM)

Certified Cyber Professional (CCP)

Cissp

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
3 Days
18 CPD hours
This course is intended for
The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.
Overview
The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.
The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).
Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.
Service Level Management
Service Level Management
Needs analysis
Capability assessment
Service portfolio and catalogue
Service Level Agreements
Reporting - Complaint procedure 
Customer satisfaction
Service Improvement Process (SIP)
Safety and Crisis Management
Most common type of accidents and why they often happen
The roles and responsibilities of appointed safety staff
The importance of the OH&S or WHS manual
Calibration of measurement and test equipment
Proper lock-out/tag-out procedures
Emergency response plan requirement for various potential emergencies
The importance of Permit To Work
Physical Security
Standard Operating Procedures (SOP) for security
Security risk assessment
Security zones
Physical inspections / security patrols
Delivery of goods / holding area
Entry control of individuals
Badges and key management
Security monitoring
Security incident reporting
Facilities Maintenance
The importance of maintenance
Maintenance definitions
Maintenance operations procedures (MOP)
Service reports
Spare management
Tools
Housekeeping
Data Centre Operations
Shift handover
Walk around duties
Service management
Release management
Configuration management
Floor management
Equipment life cycle management
Monitoring/Reporting/Control
Monitoring requirements
Facilities monitoring matrix
Sensor / alarm point testing and calibration
Notification matrix
Escalation requirements
Reporting
Project Management
Project management
Project organization
Project manager
Initiation
Planning
Execution
Monitor and control
Closing
Evaluation / lessons learnt
Environmental Sustainability
The importance of sustainability
Environmental standards
Power efficiency indicators
Energy saving best practises
Water management
Sustainable energy usage
Governance and Compliance
The importance of document management
The siz sub-processes of document management
Asset management
Requirements or asset recording
Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)
Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.
Additional course details:
Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<h2>Project Contract Management Skills: In-House Training</h2>
 <p>Contracts are a critical part of most large or strategic projects/programs. As such, it is imperative that Project and Program Managers be well versed on basic implications of a contract as well as best practices in contract management. While not as critical a need, anyone involved in projects that involve external relationships should have a healthy appreciation for the power of good contract management.</p>
 <p>The overall goal of the course is to provide knowledge to manage complex contracts in a global environment.</p><h3>What You Will Learn</h3>
 <p>After this program, you will be able to:</p>
 <ul>
 <li>Explain overall project procurement process from a buyer and seller perspective</li>
 <li>Recognize the importance of key contractual terms and how they affect projects</li>
 <li>Evaluate and contribute to the pre-contract documents and processes</li>
 <li>Identify and mitigate common pitfalls throughout the procurement process</li>
 <li>Utilize techniques to administer contracts</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>The Importance of Contract Management</li> <li>Terms and Definitions</li> <li>Contract Management Process</li> <li>Legal Systems</li> <li>Codes of Conduct</li> </ul> <h3>Planning</h3> <ul> <li>Business Analysis</li> <li>Procurement Management Plan</li> <li>Procurement Statement of Work (SOW)</li> <li>Common Pitfalls</li> </ul> <h3>Solicit Contract</h3> <ul> <li>Market Analysis</li> <li>Bid documents</li> <li>Sellers' Proposals</li> <li>Pitfalls</li> </ul> <h3>Execute Contract</h3> <ul> <li>Evaluate and Award Contract</li> <li>Negotiate Contract</li> <li>Execute Contract</li> <li>Common Pitfalls</li> </ul> <h3>Deliver the Contract</h3> <ul> <li>Preparing to Deliver</li> <li>Project Plan</li> <li>Risk Management</li> <li>Common Pitfalls</li> </ul> <h3>Administer Contract</h3> <ul> <li>Enabling Contract Management</li> <li>Contract Performance Monitoring and Control</li> <li>Change Management</li> <li>Financial Management / Payment</li> <li>Dispute Management &amp; Resolution</li> <li>Contract Completion and Closure</li> </ul>


                </section>

Project Contract Management Skills: In-House Training
Contracts are a critical part of most large or strategic projects/programs. As such, it is imperative that Project and Program Managers be well versed on basic implications of a contract as well as best practices in contract management. While not as critical a need, anyone involved in projects that involve external relationships should have a healthy appreciation for the power of good contract management.
The overall goal of the course is to provide knowledge to manage complex contracts in a global environment.
What You Will Learn
After this program, you will be able to:
Explain overall project procurement process from a buyer and seller perspective
Recognize the importance of key contractual terms and how they affect projects
Evaluate and contribute to the pre-contract documents and processes
Identify and mitigate common pitfalls throughout the procurement process
Utilize techniques to administer contracts
Getting Started
Introductions
Course structure
Course goals and objectives
Foundation Concepts
The Importance of Contract Management
Terms and Definitions
Contract Management Process
Legal Systems
Codes of Conduct
Planning
Business Analysis
Procurement Management Plan
Procurement Statement of Work (SOW)
Common Pitfalls
Solicit Contract
Market Analysis
Bid documents
Sellers' Proposals
Pitfalls
Execute Contract
Evaluate and Award Contract
Negotiate Contract
Execute Contract
Common Pitfalls
Deliver the Contract
Preparing to Deliver
Project Plan
Risk Management
Common Pitfalls
Administer Contract
Enabling Contract Management
Contract Performance Monitoring and Control
Change Management
Financial Management / Payment
Dispute Management & Resolution
Contract Completion and Closure

Educators providing Commercial & Contract Management Certification Program (CCM) courses in Cardiff delivered Live Online