Description
Do you need to lead one-on-one meetings in your workplace?
If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.
One-on-One Meetings Serve Many Purposes
They may be for
Goal setting
Performance review - formal and informal
Tasking and progress monitoring
Briefing
Problem-solving and addressing issues
Care and support
Guidance
Coaching or mentoring
Performance feedback
...Even reprimands
But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.
So, in this course, we'll cover:
The different types of one-on-one meeting
Planning and preparing your meeting
Putting together an effective agenda
How to build rapport
How men and women each perceive a mixed meeting - with advice for each
How to listen well
Questioning skills
How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.
As a result, you'll be able to:
Select the most effective style for your one-on-one meeting
Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
Lead a meeting that flows naturally
Choose the most suitable room layout for your meeting
Build and strengthen professional rapport with the other person
Avoid the traps of the male-female one-on-one dynamic
Listen deeply, and ask insightful questions
Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.
Prior Experience
The only prior experience you need is some exposure to organizational life.
However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..
Who is this course for?
Supervisors who need to guide and support colleagues
Managers who need to set expectations, and monitor performance
Professionals who need to meet with other professionals and workplace contacts
Leaders who want to coach, mentor, and give feedback to colleagues
... anyone in the world of work who has to take the lead in a one-on-one meeting
Your Tutor: Dr Mike Clayton
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
Mike is supported by Felicity Dwyer
Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.
What Will I Learn?
Select the most effective style for your one-on-one meeting
Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
Lead a meeting that flows naturally
Choose the most suitable room layout for your meeting
Build and strengthen professional rapport with the other person
Avoid the traps of the male-female one-on-one dynamic
Listen deeply, and ask insightful questions
Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.
Who is the target audience?
Supervisors who need to guide and support colleagues
Managers who need to set expectations, and monitor performance
Professionals who need to meet with other professionals and workplace contacts
Leaders who want to coach, mentor, and give feedback to colleagues
... anyone in the world of work who has to take the lead in a one-on-one meeting
Requirements
You should be a professional, manager, or supervisor who leads one-on-one workplace meetings
...or be expecting to lead them in the near future.
Welcome and Introduction
Welcome to the Course 00:03:00
Why One-on-One Meetings are so Important 00:03:00
Reasons to Meet 00:03:00
Meetings are Conversations: Types of Conversation 00:04:00
Preparation and Planning for Your One-onOne Meeting
Planning your One-on-One Meetings 00:04:00
How to Prepare for Your Meeting 00:02:00
Preparing your Agenda 00:05:00
Running Your One-on-One Meeting
The Five Stages of a Meeting 00:04:00
Meeting Room Layout 00:06:00
Rapport Building Skills 00:04:00
The Male-Female Dynamic 00:01:00
The Male-Female Dynamic - from His Perspective 00:05:00
The Male-Female Dynamic - from Her Perspective 00:02:00
Questioning Skills 00:08:00
Listening Skills 00:06:00
Particular Types of One-on-One Meeting
Staff-focused One-on-One Meetings 00:05:00
Checkpoint Meetings 00:04:00
Informal Feedback Meeting 00:04:00
Formal Appraisal Meetings 00:06:00
Difficult Conversations 00:04:00
Coaching Meetings 00:06:00
Mentoring Meetings 00:04:00
Giving a Reprimand 00:03:00
Closing
Last Thoughts 00:02:00