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20 Educators providing Care courses in Prestatyn delivered On Demand

Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.

Courses matching "Care"

Show all 39480

Advanced Care Assistant & Care Planning- QLS Endorsed

By Imperial Academy

The UK is in dire need of care workers. One report suggests that 8.2% of care roles are unfilled. Up for a challenge?

Advanced Care Assistant & Care Planning- QLS Endorsed
Delivered Online On Demand
£230

Health & Social Care : Health Care Assistant Training

4.8(9)

By Skill Up

Enhance your skills with our Health & Social Care: Health Care Assistant Training. Gain expertise in patient care, legal aspects, hygiene, and more for a rewarding healthcare career.

Health & Social Care : Health Care Assistant Training
Delivered Online On Demand38 hours
£45

Diploma in Care - Level 2

4.0(2)

By London School Of Business And Research

The aim of the Level 2 Diploma in Care (Accredited by Qualifi, UK) is to confirm occupational competence for Adult Care Workers or Healthcare Support Workers. This Level 2 Diploma in Care qualification offers the opportunity for learners to demonstrate their knowledge, understanding and practical skills required to be an Adult Care Worker in an adult care setting or a Healthcare Assistant; Support Worker or Personal Assistant in a healthcare support environment. At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding The Level 2 Diploma in Care qualification links with the requirements for the National Occupational Standards (NOS) for Health and Social Care. Program Overview: Level 2 Diploma in Care Key Highlights of Level 2 Diploma in Care qualification are: Program Duration: 9 Months (Fast track mode available) Program Credits: 46 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Mandatory units (Total Credits: 24) The Qualifi Level 2 Diploma in Care qualification consists of 9 mandatory units for a combined total of 24 credits Communication in Care Settings (3 credits) Duty of Care (1 credits) Equality, Diversity and Inclusion in Care Settings (2 credits) Handle Information in Care Settings (1 credits) Health, Safety and Well-being in Care Settings (4 credits) Implement Person-Centred Approaches (5 credits) Personal Development in Care Settings (3 credits) Responsibilities of a Care Worker (2 credits) Safeguarding and Protection in Care Settings (3 credits) Optional Units (Total Credits: 22) The learner must also achieve a minimum of 22 credits from these units. Introductory Awareness of Autistic Spectrum Conditions (2 credits) Understand the Context of Supporting People with Learning Disabilities (4 credits) Assist in the Administration of Medication (4 credits) Contribute to Support Positive Risk-Taking of Individuals (3 credits) Contribute to Support Learning Disabilities to Access Healthcare (3 credits) Promote Positive Behaviour Support (6 credits) Awareness of the Mental Capacity Act 2005 (3 credits) Understand Mental Health Problems (3 credits) Understand Mental Well-Being and Mental Health Promotion (3 credits) Enable Individuals to Develop Strategies to Manage their Behaviour (8 credits) Support Independence in the Tasks of Daily Living (5 credits) Understand how to Support Individuals to be part of a Community (3 credits) Understand the Impact of Acquired Brain Injury on Individuals (3 credits) Who is this course for? At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant Requirements The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding Career path Achievement of Level 2 Diploma in Care qualification confirms the learner has gained the knowledge and skills required to: Gain employment as a Healthcare Assistant / Support Worker or Adult Care Worker / Personal Assistant Progress onto the Qualifi Level 3 Diploma in Health and Social Care Progress onto the Level 3 Lead Adult Care Worker Apprenticeship.

Diploma in Care - Level 2
Delivered Online On Demand
£1,199

Level 3 Diploma in Health and Social Care

By Kingston Open College

Level 3 Diploma in Health and Social Care | 5 Additional CPD accredited courses | No Hidden FEE

Level 3 Diploma  in Health and Social Care
Delivered Online On Demand3 weeks
£999

Health and Social Care Management ( Care Worker)

By Imperial Academy

Level 5- Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Health and Social Care Management ( Care Worker)
Delivered Online On Demand
£300

Animal Care: Animal Care Course

By Training Tale

Animal care Training Course Online This Animal care Course will assist you in becoming an expert in a relevant field. Our world-class tutors will assist you in mastering Animal Care by answering any questions you may have along the way. So, add this course to your cart - master the sought-after skills and pave the way for your next breakthrough! Have you ever wondered why your cat enjoys purring and scratching? Or why is your dog constantly chewing on your shoes? Whatever pet issue you have, this Animal care Course will help you solve it. Gain a better understanding of your animal companions by training with this exclusive course. Through this Animal care course, you will gain a thorough understanding of animal anatomy and physiology, animal first aid, animal grooming, animal welfare and much more. Courses Course 01: Level 5 Animal Care Course 02: Level 5 Animal Care & Nutrition Course 03: Animal Care & Psychology Course 04: Dog First Aid Course 05: Dog Training Course 06: Entry Level Award in Dog Training and Husbandry Course 07: Pet Nutrition Diploma Course 08: Level 3 Diploma in Work-based Horse Care and Management Course 09: Level 2 Certificate for Animal Nursing Assistants [ Note: Free PDF certificate as soon as completing the Animal care Course] Animal care Training Course Industry Experts Designed this Animal care Course into 08 detailed modules. Assessment Method of Animal care Course After completing each module of the Animal care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Animal care Course After completing the MCQ/Assignment assessment for this Animal care Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Animal care Training Course This Animal care Course is ideal for anyone interested in Animal-care. Requirements Animal care Training Course There are no specific requirements for Animal care Course because it does not require any advanced knowledge or skills. Career path Animal care Training Course Completing this Animal care Course results in a wide range of opportunities. Certificates Certificate of completion Digital certificate - Included

Animal Care: Animal Care Course
Delivered Online On Demand30 hours
£79

Level 3 Health and Social Care with Care Assistance

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

Level 3 Health and Social Care with Care Assistance
Delivered Online On Demand3 weeks
£999

Level 3 Health and Social Care with Care Assistance Training Course

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Level 3 Health and Social Care with Care Assistance Training Course
Delivered Online On Demand3 weeks
£999

Care Assistant & Care Planning - Endorsed Certificate

4.7(47)

By Academy for Health and Fitness

Are you looking to fast-track your career as a Care Assistant? Discover the complete career package with our 'Care Assistant & Care Planning - Endorsed Certificate' course bundle! In the UK, the healthcare industry remains one of the highest in demand, and there's never been a better time to dive into this rewarding profession. Care Assistants can earn a competitive income, with the average salary ranging from £20,000 to £25,000 per year. Our Care Assistant & Care Planning - Endorsed Certificate bundle is an all-inclusive platform that includes seven comprehensive courses covering all the essential areas of care assistance and planning. It features two Quality License Scheme (QLS) endorsed courses: 'Care Assistant' and 'Care Planning and Record Keeping | Health & Safety Online Course'. These courses will earn you a hardcopy certificate upon completion, reinforcing your credentials in the healthcare field. But that's not all! This unique package also includes five relevant courses accredited by Continuing Professional Development (CPD QS): 'Health and Social Care Management', 'End of Life Care Course', 'Social Care', 'Maternity Care Assistant Course', and 'Medical Terminology Training'. This wealth of knowledge ensures you have an edge over your competition and a versatile set of theoretical skills to flourish in a range of care environments. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Care Assistant Course 02: Care Planning and Record Keeping | Health & Safety Online Course CPD QS Accredited Courses: Course 03: Health and Social Care Management Course 04: End of Life Care Course Course 05: Social Care Course 06: Maternity Care Assistant Course Course 07: Medical Terminology Training Learning Outcomes: Upon completion of this Care Assistant & Care Planning course bundle, you will be able to: Understand the fundamental responsibilities and role of a Care Assistant. Develop robust care plans and effectively maintain records. Adhere to Health and Safety regulations in a care setting. Manage Health and Social Care services effectively. Provide compassionate and professional end-of-life care. Understand the basics of social care provision. Learn the key responsibilities of a Maternity Care Assistant. Master medical terminology to enhance communication within a healthcare setting. The 'Care Assistant & Care Planning - Endorsed Certificate' course bundle provides an extensive theoretical knowledge base for anyone eager to enter or progress in the healthcare field. This compilation of seven courses provides a broad and comprehensive understanding of care assistance and planning. You will gain invaluable insights into topics such as health & safety, health and social care management, end of life care, social care, maternity care assistance, and medical terminology. These courses are designed to give you a competitive advantage by enhancing your understanding of the care sector. They cover a variety of areas, equipping you with the knowledge to handle diverse roles within the healthcare industry. The theoretical knowledge gained from this bundle is transferable across a range of health and social care settings, making you a versatile and valued member of any care team. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Assistant & Care Planning course bundle is ideal for: Care Assistants professionals. Healthcare professionals. Social care professionals. Individuals interested in the care sector. Career path With this Care Assistant & Care Planning course bundle, you can explore the following career paths: Care Assistant Care Manager Social Care Worker Maternity Care Assistant End of Life Care Worker Health and Social Care Management Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Care Assistant & Care Planning - Endorsed Certificate
Delivered Online On Demand28 hours
£149

Level 3 Health and Social Care with community worker Training

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

Level 3 Health and Social Care with community worker Training
Delivered Online On Demand3 weeks
£999