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3659 Educators providing Business courses in London

PAM Insight

pam insight

London

PAM Insight is an independent company dedicated exclusively to serving a broad and diverse community of professional wealth management organisations around the world (currently in over 50 jurisdictions), with innovative, market-leading and independent information products and services, delivered online, in print and face-to-face. Building Relationships based on Trust Since launching the world's first publication specifically devoted to wealth management back in 1997 (long before other publishers jumped on the bandwagon, to try to emulate our business), we have remained focused on the fundamental principle: that our business relationships should be built upon mutual trust and the consistent delivery of sustainable value. Our mission is the consistent delivery of accurate, sharply-focused and timely “must-have” information that is relevant and useful to our subscribers in their professional work. Our subscribers have come to rely upon the services we deliver and we are proud to serve them. The majority of our business over the years has resulted from third party recommendation and referral. We do not spend money on advertising, preferring to focus on engaging in direct dialogue with our existing clients, many of whom have been with us on our journey since the beginning. It is possible that you may have arrived at this website, because one of our existing clients has told you about one of our portfolio of specialist products. Please feel free to contact us to discuss how we can help. We look forward to working with you. Pursuing Excellence through Innovation Innovation and the pursuit of excellence stand at the heart of our business culture. We constantly strive to offer our clients the best possible service, as well as the latest ways to help them achieve their business objectives. We continue to search for new and better ways to deliver information that is timely, accurate and relevant to our clients’ needs, wherever they are. Ever since the launch of our first specialist publication devoted to meeting the needs of senior private banking and wealth management professionals back in 1997 (before 'wealth management' was widely accepted as a term to describe the sector’s activities), we have continued to break new ground.

The Chat Shop

the chat shop

4.6(24)

London

The Chat Shop story started in 2011. That may not seem like an especially long time ago, but trust us, ten years is a very long time in live chat history. Before we were incorporated, hardly any businesses used live chat, and fewer still seemed to recognise its revenue-generating potential. The more we looked into why this was, we saw that few people really understood the value that chat could bring to their business, and chat was a real challenge to get right. 2011 Small beginnings The Chat Shop was founded by two people who knew they could provide a solution. They sensed that live chat might represent an unexplored opportunity to reach out and connect with customers. Could smart onsite conversation be the key to engaging wavering visitors and converting them into qualified leads? 2012 Officially incorporated By June 2012, The Chat Shop was officially incorporated. The Chat Shop began life with a £5K investment and a strong belief in the untapped potential of conversational marketing, before conversational marketing was really a thing. Despite our shoestring funding, we won our first client at the end of 2012 and worked 18-hour days (on chat!) until we could afford to hire a client team. 2013 We hired our first team After more clients joined, we were relieved to be in a position to hire a team. The founders’ experience of being on chat helped identify exactly the team we needed. They had to be native-English speaking and natural at engaging with prospective customers through chat. 2016 Our focus on innovation grew The chat technology we were using had always been good, but we knew that in order for us to truly take conversation up a level we needed a team of developers. This kicked off our long-standing history of enhancing our clients, customers, and agents' experience with market-leading technology. 2017 The Chat Shop Inc was born Due to increasing demand for our solutions from North America, we officially incorporated our US business, The Chat Shop Inc. This enabled us to grow our US team and client base, building our strong presence on both sides of the pond. 2018 First acquisition The Chat Shop had partnered with Jeff Wilson and the team over at Ortho Engagement a few years prior, successfully delivering chat for over 100 Orthodontists in America, Canada, and Australia. When the opportunity arose, it made sense for The Chat Shop to take over ownership of the business as our very first acquisition. 2020 The big plan We took a step back and really thought about what had driven our, and our clients' success to date. This led to a whole new approach to our solutions - still very much human-led, and tech-enabled, with further investment into our strategy, people, and technology. 2021 ... and beyond Ten years and millions of chats later, our youthful instincts have been vindicated. Conversational marketing and onsite chat are now well-established as brilliantly effective ways to drive customer engagement and boost conversion rates.