65 Educators providing Business Process Management (BPM) courses

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management : BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management : BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management : BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management : BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business-process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management : BPM course ] Course Curriculum *** Business Process Management : BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management : BPM, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Process Management : BPM course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management : BPM course is ideal for anyone who desires to enhance their business process-management skills. Requirements There are no specific requirements for this Business Process Management : BPM because it does not require any advanced knowledge or skills. Career path After completing this Business Process Management : BPM course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management - BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management - BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management - BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management - BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management - BPM course] Course Curriculum *** Business Process Management - BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management - BPM, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Process Management - BPM, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management - BPM course is ideal for anyone who desires to enhance their business process management skills. Requirements There are no specific requirements for this Business Process Management - BPM because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management - BPM course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management - BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management - BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management - BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management - BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business-process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management - BPM course ] Course Curriculum *** Business Process : Business Process Management - BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business-Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Process Management - BPM course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management - BPM course is ideal for anyone who desires to enhance their business-process management skills. Requirements Students who intend to enrol in this Business Process Management - BPM course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management - BPM course, you will have the knowledge to start a career as: Business-Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This BPM - Business Process Management course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This BPM - Business Process Management course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive BPM - Business Process Management course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing BPM - Business Process Management course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management (BPM) course ] Course Curriculum *** BPM - Business Process Management *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management (BPM), you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Process Management (BPM), you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management (BPM) course is ideal for anyone who desires to enhance their business process management skills. Requirements There are no specific requirements for this Business Process Management (BPM) because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management (BPM) course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management Bundle course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Management - Business Process Management Bundle Course Course 01: Business Process Management Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Diploma in Business Analysis ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Course Curriculum *** Business Management : Business Process Management *** Module 1: Introduction to Business Process Management Module 2: Evolution of Enterprise Systems Architectures Module 3: Business Process Modelling Foundation Module 4: Process Orchestrations Module 5: Process Choreographies Module 6: Properties of Business Processes Module 7: Architectures and Methodologies Module 8: Business Process Management Methodology Assessment Method After completing each module of the Management - Business Process Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management course is ideal for anyone who desires to enhance their business process-management skills. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Process Management must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, Program/Project Manager, System Administrators, System Architects, and Technology Consultants. Overview Explaining scenarios and processes in SAP NetWeaver process integrationIdentify the technical communications modes and processesExplain business scenarios and the business hierarchy used by SAP In this course, students learn how to explain scenarios & processes in SAP NetWeaver process integration. They learn how to identify the technical communications modes & processes, as well as explain business scenarios & the business hierarchy used by SAP. Integration Basics Explaining Scenarios and Processes in SAP NetWeaver Process Integration Explaining Technical Communication Modes and Processes Explaining Business Scenarios Classical System-to-System Communication Communicating Between Two SAP Systems Communicating Between Two Non-SAP Systems Communicating Using Business Application Programming Interfaces (BAPIs) Communicating Using IDocs Processing IDocs Web Services Processing HTTP Requests Describing Simple Object Access Protocol (SOAP) Basics Analyzing Different Web Services Describing Inside-Out and Outside-In Web Services Explaining Service Oriented Architecture (SOA) Integration Technologies: On-Premise Process Integration (Design Time) Processing Integration Middleware Tools (PI Dual Stack) Installing Dual-Stack or Single-Stack Options Securing Objects Creating PI Objects Explaining Design Objects Modeling PI Scenarios Creating an Integration Scenario Configuring an Integration Scenario Displaying the Configuration Objects in the Integration Directory Integration Technologies: On-Premise Process Integration (Runtime) Connecting SAP NetWeaver PI with Proxies Creating File Adapters Executing Configuration Objects Monitoring Tools Integration Technologies: On-Premise Process Orchestration (PO) Explaining Business Process Management (BPM) Explaining Process Orchestration (PO) Explaining Advanced Adapter Engine Extended (AEX) Explaining Business Rules Management (BRM) Integration Technologies: On Demand Explaining SAP HANA Cloud Integration (HCI) Describing Eclipse-Based Access Using the Web UI to Access HCI SAP NetWeaver Gateway Explaining the SAP NetWeaver Gateway Scenario Explaining the SAP NetWeaver Gateway Development View Accessing an Open Data (OData) Service Additional course details: Nexus Humans BIT100 SAP NetWeaver Integration Technology Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT100 SAP NetWeaver Integration Technology Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Business Relationship Management Fundamentals: In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

Business Relationship Management Fundamentals: Virtual In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

Overview of Business Administration Join our Business Administration course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Business Administration course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Business Administration course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Business Administration Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Business Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Business Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Business Administration is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Business Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Business Administration Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Business Administration Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management (BPM) 00:28:00 Planning Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:19:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Introduction to Human Resources 00:17:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00