the motor ombudsman
Wiltshire
The Motor Ombudsman is the automotive dispute resolution body. Fully-impartial,
it is the first Ombudsman to be focused solely on the automotive sector, and
self-regulates the UK’s motor industry through its comprehensive Chartered
Trading Standards Institute (CTSI)-approved Codes of Practice. Over 7500
businesses, are accredited to one or more of the Codes covering new cars, sales,
vehicle warranties, and servicing and repair. These drive even higher standards
of work and service, and give consumers added protection, peace of mind and
trust during the vehicle purchase and ownership experience.