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dm training consultants ltd

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.

borders tai chi chuan

ptquals personal training qualifications

Personal Trainer Courses for Private or Groups in London. Personal Trainer Courses offers a multitude of fun and motivating classes that allow you to work out alone or with friends, from Private Group and individual Personal Training.

a-force training consultancy

Paul Neary Principal trainer has a rich background of experience in management and has trained and developed individuals and teams through consulting and training solutions since leaving the military in 1995, he has empowered and continues to develop all types of executives and professionals in the corporate arena and has been instrumental in change management with many high profile companies. Paul is an NLP and Hypnosis trainer, Chartered member of the Institute of Occupational Safety and Health and Fellow of the Royal Society of Public Health. Paul through his experience of managing change with many corporate clients has developed his skills to ensure focused business based and well formulated solutions are delivered to individuals and business groups. Paul has worked with a number of clients and organizations both in the UK and internationally including: • Royal Bank of Scotland• NatWest Bank• Escada Systems Europe Ltd• Chevron Texaco – Angola• Albert Abela Company – Angola• Multi National Peace Keeping Force – Eg

foundation dog training & behaviour

At present I have two Labradors, and have owned and trained several Labradors and a German Shepherd (a rescue dog) as well as the family’s Shetland Sheepdogs and Miniature Schnauzers (together with a variety of birds and small furries!). I have been training dogs for over 35 years in a variety of disciplines, including Obedience; Agility; Gun Dog Training; Kennel Club Good Citizen Scheme; Obedience Rally; Companion Dog Training - and even for a short film, “Her Dog” (2013), which you can watch online! Qualifications I have an Honours (2:1) degree in Ecology & Ethology, a MSc (Merit pass) in Applied Animal Behaviour & Welfare from the Royal (Dick) Vet School, University of Edinburgh; and a Doctorate (PhD) in Ecological Studies. KCAI logo large-min.JPG I have been helping owners train their pets in both classes and on a 1-2-1 basis for the last 10 years and initially qualified as a dog trainer with a local charity in 2011, before becoming a member of the Kennel Club Accreditation Scheme for Instructors in Dog Training and Canine Behaviour (KCAI). I am a KC Good Citizen Dog Scheme Approved Examiner (List A) for Bronze, Silver and Gold Award Levels. Drawing upon my formal behavioural, welfare and ecological training I can identify and resolve behavioural problems which cause a lot of distress for both dogs and their owners. I have a particular interest in helping dogs with anxiety or fear-related issues and investigated this for my MSc Dissertation: Investigating Relaxation Protocols designed for Companion Dogs (Canis lupus familiaris): Efficacy, Client Engagement and Perception. I am interested in Dog Cognition and understanding how recent scientific developments can be applied to Pet Dog Training and to help you understand the real reasons behind your dogs behaviours.

quest training - hastings office

most effective training solutions

scuba diving training ltd

construction industry training academy

We are the Construction Industry Training Academy (CITA). We deliver the highest standard of construction training courses for the industry. We create a positive impact on safety and efficiency on sites across the UK, by providing workforces with outstanding plant and safety training.

m.i construction training (heathrow)

Construction Training, Plant Training, PASMA, IPAF and CPCS Courses MI Construction Training Ltd, CPCS, IPAF, NPORS Training courses for construction based vehicles. Tel 03300 536 855