Name: Certified Wireless Analysis Professional
Price: 3297 GBP
Availability: InStock

moderntronics

Harrow,

In these terms and conditions (“Conditions”) the following expressions shall have the following meanings: “Business Day” means any day other than Saturday, Sunday or a public holiday. “Business Hours” means the hours detailed in Condition 32 below. “Contact Hours” means Monday to Friday (inclusive) from 07:00 hours to 17:00 hours but excluding bank holidays. “Contract” means any contract between MT and the Customer for the supply of Hardware and/or Software (with the associated Licence) and/or services which is subject to these Conditions. “Customer” means any person, firm or company who enters into a Contract with MT to which these Conditions apply. “Force Majeure” means any event outside the reasonable control of either Party affecting its ability to perform any of its obligations (other than as to payment) under these Conditions. “Goods” means all or any tangible or intangible goods or intellectual property including but not limited to Hardware and Software which are provided to a Customer in accordance with these Conditions. “Hardware” means any hardware provided by MT to the Customer. “MT” means MODERNTRONICS Ltd. or its servants and agents as the case may be. “Insolvency Event” means any one of the following in relation to the Customer: (i) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (ii) a petition for a winding up or an administration or bankruptcy order being presented, or such an order made; (iii)any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral of all or any indebtedness; (iv) suspension of payments to all or any creditors and/or ceasing business; (v)an encumbrancer taking possession of all or any assets; (vi) an administrator or receiver being appointed over the Customer or all or any of its assets; (vii)any action anywhere similar or analogous to any of the foregoing; or MT reasonably believing that any of the foregoing is imminent. “Licence” has the meaning attributed to it in Condition 23 below. “Minimum Term” means the term set out in Condition 17 below. “Party” means MT or the Customer and “Parties” means both of them. “Response Time” means two Working Hours from an initial call to the hotline under Condition 26 or 28 below. “Seminar” means any seminar provided by MT. “Service Operator” has the meaning given to that term in Condition 28 below. “Site” means https://www.moderntronics.com and all subdomains including (but without limitation) “Software” means software or software updates or upgrades provided by MT and licensed to the Customer under Condition 23 below. “Training Sessions” means any training session provided by MT. “Working Hours” means the hours between 9:00 to 17:00 on any Business Day 2. Interpretation In these Conditions, the following rules apply: A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). A reference to a Party includes its personal representatives, successors or permitted assigns. A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails. 3. General Information These Conditions apply when MT: sells and delivers Hardware; sells and delivers Licences; sells and delivers Software; or provides repairs or any other services to the Customer. They will also apply to other business transactions unless MT agrees that alternative special conditions apply. These Conditions apply to the exclusion of any other conditions that may be proposed by a Customer or implied by law (insofar as such exclusion is lawful). Part II Specific Provisions for the Use of the Online Shop Customers purchasing Goods from the Site, must read all Parts of these Conditions, which apply to them in full. 4. Consumers The Goods and services provided by MT are designed only for sale to and use by businesses in the course of their business activities. MT does not knowingly sell to any person dealing as a consumer or supply anything for personal use. 5. Customer’s Status By placing an order on the Site, the Customer warrants that he or she is: legally capable of entering into binding contracts and, where the Customer is an individual, that he or she is at least 18 years old; and is dealing in a business capacity and purchasing Goods and/or services for the purpose of his business and not for personal use. Part III General Conditions for the Provision of Goods and Services 6. Formation of Contract Quotations provided by MT to the Customer are not binding on MT. The Customer’s order constitutes an offer to MT to buy the Goods or services. All orders are subject to acceptance by MT. The offer will be deemed accepted, and a Contract formed, when MT sends the Customer confirmation that the Goods have been dispatched (“Dispatch Confirmation”) or, in the absence of a Dispatch Confirmation, when the Goods are delivered. The Contract will only relate to those Goods whose dispatch is confirmed to the Customer by a Dispatch Confirmation or if no Dispatch Confirmation is sent, those Goods which are actually dispatched. MT is not obliged to supply any Goods which may have been part of the Customer’s order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation. Subject to Condition 17 below, an order for services will be deemed to have been accepted, and a Contract formed, when MT sends the Customer confirmation that the services ordered will be provided (“Service Confirmation”) or, in the absence of a Service Confirmation, when the services begin to be provided. Oral representations will only be binding upon MT if they are expressly confirmed in writing by MT to the Customer. 7. Price Unless MT expressly specifies prices to the Customer, MT’s current list of prices applicable at the time of the acknowledgement of order will apply. Unless otherwise agreed in writing, all prices are exclusive of value added tax, postage, freight, insurance, forwarding fees, installation and commissioning, travelling expenses and subsistence, which will be added as appropriate. MT will charge overtime for work outside of their normal Business Hours at up to 150% of the hourly rate from time to time applicable during Business Hours. Subject to Condition 16 below, prices are liable to change at any time, but changes will not affect orders in respect of which MT has already sent the Customer a Dispatch Confirmation or a Service Confirmation as the case may be. The Site contains a large number of products and it is always possible that, despite MT’s efforts, some of the products listed may be incorrectly priced. MT will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, MT will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, MT will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. MT is under no obligation to provide any Goods or services to the Customer at an incorrect (lower) price, even after MT has sent a Dispatch Confirmation or a Service Confirmation in relation to those Goods or services if such incorrect price could reasonably have been expected to be recognised by the Customer as an error. 8. Delivery and Availability The Customer’s order for Goods will be fulfilled by the delivery date in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date the Customer made his order (where such an order leads to a Contract). The period for delivery or performance of the Contract will normally commence on MT’s acknowledgement of the order. However, if the Customer is required to do anything before MT can effect delivery, MT will, as soon as practicable, notify the Customer accordingly. The time within which MT must deliver any Goods will run from the date on which MT receives notice from the Customer that it has duly complied with such notification from MT. Unless otherwise agreed in writing, any periods mentioned in the acknowledgement of order for services and Software development are based on a preliminary estimate of the required workload and therefore are approximate only. Time of delivery and performance is not of the essence. If MT fails to meet any delivery or performance dates set out in the acknowledgement of order and is solely responsible for such failure, the Customer may terminate the Contract but only after MT has been given an opportunity to rectify the situation and subsequently fails to meet the revised set of delivery or performance dates provided by MT to the Customer in writing. Unless MT has been deliberately or grossly negligent, all further claims of the Customer on the basis of the delay in performance are excluded. If MT cannot deliver or perform its obligations under the Contract due to Force Majeure or a failure of the Customer to cooperate or any other act, default or omission of the Customer, then MT will be entitled to perform its obligations under the Contract once the issue has been resolved, provided the issue occurred while MT was still allowed to deliver or perform and MT shall have no liability whatsoever for any delay or its failure to perform its obligations. 9. Agreed Performance Unless specified otherwise in writing, the agreed performance in respect of any repairs provided by MT, at the Customer’s request will be to adjust the relevant unit(s) to MT’s applicable standard specifications for that unit. Where the relevant unit(s) cannot be repaired to MT’s applicable standard specification due to the Customer limiting the repairs required or the time and money to be invested MT may exceed the Customer’s request if MT considers, at its sole discretion, that such additional repairs are reasonable and will ensure the proper functionality of the unit in question. The agreed performance levels for MT’s maintenance and care services are as set out in Conditions 26 and 28 below; for all other services the agreed performance levels will be as set out in the acknowledgement of order. 10. Refunds Where the Customer returns Goods (at the Customer’s cost) because he or she claims that the Goods are defective, MT will examine the returned Goods and will notify the Customer of its findings within a reasonable period of time. If MT (in its sole discretion) deems that the Goods are defective, MT may at its option repair, replace or provide a refund in respect of such defective Goods. MT will process any repair, replacement or refund as soon as practicable and, in the case of any refund, within 30 days of the day MT confirmed to the Customer that the Customer was entitled to the same. Such refunds will be made in full, including a refund of any delivery charges for sending the item to the Customer. 11. Import Duty If the Customer orders Goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that MT has no control over these charges and cannot predict their amount. Customers should contact their local customs office for further information before placing an order. Customers must comply with all applicable laws and regulations of the country for which the Goods are destined. The Customer will indemnify and keep indemnified MT in respect of all costs, proceedings, losses and liabilities resulting from any breach by the Customer of any such laws. 12. Retention of Title to Property The Goods will be at the Customer’s risk from the time of delivery. Property in and title to all Goods will remain with MT until MT has received payment for the full price of all the Goods (and/or all other goods and/or services supplied by MT to the Customer under any other contract whatsoever).. The Customer may sell or use Goods in which title is retained during the course of their normal business, but may not give such Goods by way of pledge or pledge these Goods as security. Until the property in and title to the Goods passes to the Customer: the Customer shall keep the Goods properly stored, protected and insured and separate from all or any other goods whether belonging to MT, the Customer or any third party; MT shall be entitled at any time forthwith to revoke the Customer’s power to deal with the Goods; and such power shall automatically cease if an Insolvency Event shall occur in respect of the Customer; and the Customer shall not make any modification to the Goods, the Software or their packaging or alter, remove or tamper with any marks, numbers or other means of identification used on or in relation to the Goods. Upon termination of the Customer’s power to deal with the Goods, the Customer shall place the Goods at the disposal of MT and MT are hereby irrevocably authorised without the need for consent of any third party but using only such force as may be necessary, to enter upon any premises of the Customer or any third party for the purpose of removing the Goods. If third parties claim title to Goods with retained title, the Customer will inform MT without delay, will notify the person making the claim of MT’s title and will support MT in enforcing its rights, including taking all the necessary steps required to preserve MT’s rights, including commencing litigation at the Customer’s own expense. If the Customer breaches the Contract, e. g. by delaying payment, the Customer will be obliged to return the Goods with retained title if requested by MT, in return for which MT will not terminate the Contract. 13. Payment Where services, maintenance or care are provided on an ongoing basis, MT will invoice the Customer for these at the beginning of the billing period or as soon as reasonably practicable thereafter. The Customer will pay MT’s invoices in full within 30 days from the date of the relevant invoice. Depending on the scope of an order, payments for such services, maintenance or care are due either upon placement of the order by the Customer or upon partial delivery of the same of between 40 to 50% of their respective order value. BACS or cheque are the only methods of payment accepted. Invoices for Seminars and Training Sessions will be issued at the beginning of the respective session and payment is due immediately and without deduction. 14. Delay of Payment Where a Customer fails to pay an invoice by the due date, MT will be entitled to charge the Customer interest on all monies outstanding from the due date until the actual date of payment (both before and after judgment) at a rate of 8% above the base rate of the Bank of England calculated on a daily basis. 15. Setting-Off and Refusal of Payment The Customer cannot exercise any right of set-off in respect of amounts owed to or by MT. 16. Change of Pricing by MT for Ongoing Maintenance or Care MT may increase its prices for maintenance and services by giving the Customer written notice 2 months prior to the end of the Minimum Term. The Customer has 4 weeks from the date of receipt of the written notice from MT to object to the change. Where the Customer so objects, the Customer will be entitled to give notice to MT to terminate the Contract as of the date of the proposed price increase. 17. Automatic Extension of Contract Where services, maintenance or care are performed on an ongoing basis the Contract will come into effect upon acceptance by MT of the first order from the Customer for Software maintenance. The Contract will initially run until the date specified at “Minimum Service Duration” as set out in the “MT Service Product List” or until the expiry date where an expiry date is stipulated in the Contract (“Minimum Term”). Subject to one of the Parties serving written notice of termination on the other at least three months prior to the expiry of the Minimum Term, the Contract will be extended automatically. In the case of Software Licences supplied without a time limit, the Contract will extend until December 31st of the current year. The subsequent extension periods will begin on January 1st and end on December 31st of the respective year. In the case of Software Licences supplied with limited validity (e.g. a licence for 1-year) the extension is based on the terms and conditions set out in the description of the respective licence (e.g. extension by one further year). Unless otherwise agreed in writing, any extension to a Contract will be on the basis of MT’s current price list as at the date of such extension. 18. Delivery Obligations and Shipping The conditions for EXW (ex works) (MT’s premises or such other place referred to in the relevant order) as set out in the Incoterms 2010 apply to delivery of any Goods. Claims for any transport damages and any replacement of damaged Goods, remain with the Customer who is responsible for adhering to the mode and period for the filing of any claims with carriers, shippers and insurers. 19. Scope of Warranty (Material Deficiencies and Deficiencies in Title) MT warrants that the Hardware is free from defects in workmanship and material as at the time of transfer of risk; and warrants that the Software does not contain any flaws which void or substantially reduce its value or suitability for the usual or contracted purpose. Where MT is not the author of the Software, MT does not warrant that such Software will run without interruptions or errors, nor that MT will be capable of resolving all Software errors, nor that the Customer will be capable of achieving all of the functions included in the Software in all of the combinations chosen by the Customer, nor that these will meet the Customer’s requirements. MT will only warrant the quality and/or durability of Goods if it has expressly agreed in writing with the Customer that it will do so. The warranty period is 1 year. Where MT is the author of the Software such Software is subject to MT’s standard warranty. 20. Obligation to Inspect and Serve Notice of Defects The Customer must inspect the Goods upon delivery or repair and must notify MT in writing of any failure by MT to meet the specification within 7 days of delivery or repair or (where the failure was not apparent on reasonable inspection) within a reasonable time being no more than 1 month after discovery of the failure. Where the Customer fails to provide such notice MT will have no liability under its warranty. 21. Liability Subject only to Condition 21 d), MT shall not be liable to the Customer in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the Customer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the Contract by MT, its servants or agents, in a sum which is greater than GBP 200,000 per incident or series of connected incidents. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect loss of any kind resulting from these Conditions, its performance or any breach of its terms. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect economic loss of any kind including (but without limitation) loss of business opportunity, reputation, goodwill resulting from these Conditions, its performance or any breach of its conditions. Notwithstanding any other provision herein, nothing in these Conditions shall operate so as to limit or exclude MT’s non-excludable liability in respect of death or personal injury caused by the negligence of MT to exclude the application of Section 12 of the Sale of Goods Act 1979 and to exclude liability for fraudulent misrepresentation. MT’s liability for loss of data is limited to the effort required to restore the data from proper backups provided by the Customer. 22. Third Party Rights If any third party claims or takes action against the Customer, because Goods delivered by MT, or their use in accordance with the instructions provided by MT, purportedly violate their commercial rights or proprietary rights, then the Customer will inform MT of the same. MT agrees that they will assist the Customer in defending such claims. Where the claim is made to the Customer within 12 months of the date of delivery, MT will indemnify the Customer against claims provided that the Customer: appoints MT to defend the claims or to settle the dispute, and promptly notifies MT of any such claim, keeps the Customer informed of all information received and provides such reasonable assistance to MT as it shall reasonably require, does not defend the action itself without coordinating such defence with MT, and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claim or action except upon the express instruction of MT, the alleged breach of rights is not based on alteration of the delivered item used by the Customer, and does not use the item delivered by MT in conjunction with other items and/or in a fashion that breaches any such rights, in a situation where the use of the item as delivered by MT would not have breached the rights of the person who has filed the claim. MT may at any time and at its own expense acquire on behalf of the Customer the right to continue to use the Goods, to replace the Goods or alter them in such a fashion that the rights of others are no longer breached. If this is not possible, the Customer shall return or destroy the Goods if required to do so by MT who will reimburse the purchasing price for the Goods less depreciation. If the Customer refuses to do so, MT will no longer defend the claim or provide the Customer with any further support. The Customer has no further rights in case of disputes over proprietary rights with third parties and MT shall have no liability therefore unless MT could be blamed for acting deliberately or with gross negligence. Part IV Special Conditions for Delivery of Software 23. Conditions of Use for Delivered Software In the case of delivery of Software to the Customer, MT hereby grants the Customer a simple, non exclusive and non-transferable, licence to use the Software (“Licence”) . The validity of the Licence is not time limited, unless otherwise specified to the contrary in the terms and conditions of the Licence. MT, grants the Customer the use of such Software in the form of the object code and the user documentation with the use being restricted to one electronic data processing system at any one time and only for the tasks for which it is intended. Unless permitted by law, the Customer will not decompile the Software or perform reverse engineering. The Customer may duplicate the Software but only to the extent that this is required for the permitted use, and in order to allow it to perform data backup. Upon delivery of any Software, including updates and upgrades, the Customer will immediately produce a backup copy. MT may terminate the Licence granted to the Customer pursuant to this Condition 23 with immediate effect if the Customer is in breach of the conditions for the use of the Software for a period of 30 days from the date of a written notice of such a breach from MT or any third party. On termination of this Contract howsoever arising, the Customer will return to MT within 30 days all Software together with any related materials owned and licensed by MT and shall delete all copies and partial copies of the Software however stored within 7 days of service of the notice. Proof of such deletion must be provided to MT without delay. On receipt of prior written consent from MT, the Customer may retain a copy of the Software for the purposes of archiving. 24. Delivery of Software MT will only install the Software if this has been expressly agreed in writing between the Customer and MT. MT is able to provide telephone consultancy and support concerning questions relating to the application of the respective Software products as well as the solution of problems that may occur as provided for in Condition 26 below. 25. Prerequisites for Running the Delivered Software The proper running of Software systems supplied will only be guaranteed if the Hardware and operating system components used correspond to the reference systems of the respective manufacturer(s), as well as having been approved and certified. Unless otherwise agreed in the Contract, the Customer shall ensure that the provisions in this Condition 25 are complied with. Part VMaintenance and Care Application Software 26. Scope of Performance of MT Services for Application Software For the Software products, unless otherwise expressly agreed in writing, MT will provide the following services, denoted by Service Level “SW-Service STANDARD” and Service Level “SW-Service E-STANDARD”: Right to use Software and documentation updates: MT grants the Customer a non-transferable, non-exclusive Licence to use the Software and any documentation or updates. The right of use is not limited in validity, unless otherwise specified in the terms and conditions of the Licence. Software and documentation updates: MT will supply the Customer with the current version of the Software as specified in the Contract. This will be done as specified by the manufacturer of the Software. The documentation will be supplied in the form determined by the manufacturer of the Software. The installation of Software updates will be performed by suitably qualified personnel of the Customer. Alternatively for an additional charge, MT may install the Software updates on behalf of the Customer. Where the Customer has adapted the Software, the Customer will be liable for the additional cost of performing the same adaptation to the new version of the Software or alternatively the Customer may perform the necessary adaptation himself. Hotline (Service Level “SW-Service STANDARD” only) MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. E-mail Hotline (Service Level “SW-Service E-STANDARD” only) MT is able to provide e-mail consultancy and support in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours Wherever possible, qualified consultancy will be provided by MT within the Response Time. MT Hotline: E-mail: hotline@MT.com Internet: http://www.MT.com/customersupport Software error messages Where Software problems occur which MT is unable, for whatever reason, to resolve, the Customer may send a written error message to MT. The purpose of such an error message is to identify the error in the Software and enable the manufacturer to resolve the error. MT shall liaise with the manufacturer(s) of the Software products to resolve any Software errors as promptly as possible. Restoration of any data, regardless of the cause of the data loss, is not the responsibility of MT. 27. Obligation of the Customer to Co-operate Pre-conditions for the provision of the services by MT to the Customer are that the Customer has legally acquired the Software and holds a corresponding Licence to use it. In addition, the Software must be in the same condition that it was in when it was delivered. The services exclusively relate to the current release and delivered version of the Software. If earlier Software versions are used, a one-time update service which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Services will not be performed for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). If the operating system for the Hardware is not included in the Contract, the Customer must update the operating system to the most recent version (e. g. by purchasing updates) if this is required in order to use the new versions of the application Software. Hardware and Operating Systems 28. Scope of Performance of MT Maintenance and Care Services for Hardware and Operating System For Hardware products and the operating system, unless otherwise agreed in writing, MT will provide the following services, denoted by Service Level “HW-Service SPECIAL”: The scope of performance is briefly set out in the “Special Description” for each product listed in the attached “MT Service Product List”. The exact scope of performance will be determined in accordance with the attached description of performance issued by the respective MT service operator (“Service Operator” including but not limited to Hewlett-Packard, Fujitsu Siemens and Silicon Graphics). The following shall also apply: Hotline MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Hardware products and operating system, as well as the resolution, (in so far as it is reasonably practicable to do so) of any problems which may occur. This service will be performed by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. Where queries arise outside of the Contact Hours, the Customer should address such queries directly to MT’s Service Operator Response time for Hardware failures MT will use reasonable endeavours to solve a query within the Response Time. The Response Time shall be deemed to have been initiated either as soon as the customer service personnel arrives on the relevant site, or as soon as remote diagnosis is started, where either is required to resolve the problem. The appropriate Response Time will be determined in accordance with the attached description of performance issued by the respective MT Service Operator. 29. Services Not Included Unless otherwise agreed in writing, the following services will not be provided by MT to the Customer: a) Repair/re-acquisition of devices that have been damaged as a result of: incidents of war of any type civil wars, nuclear energy, deliberate action of the Customer (not of his subcontractors) b) Repair/re-acquisition that is required because of repair work or alterations of devices carried out by the Customer or any third party without the prior written consent of MT. c) Work required due to interface problems between MT’s devices and those of other manufacturers and suppliers. d) Customer service which is required because a product that is not covered under this Contract has caused an error. e) Customer service that has become necessary because devices have been used under adverse conditions (e.g. including contaminations and deviations from recommended room temperature and relative humidity) or in conjunction with accessories or (device-specific) consumables (e.g. including foreign disks, disk stacks, cassettes, printer paper and print heads of any type) (“Device Specific Consumables”) which do not meet the manufacturer’s specifications. f) Replacement of Device-Specific Consumables. g) Data backup. h) Calibration work that is not related to repair. 30. Restoration of Data/Programs The restoration of data and programs upon repair or replacement of a defective hard disk is limited to starting the copying program (Restore) used to restore the last full data backup. 31. Obligation of the Customer to Cooperate a) Hardware service Pre-conditions for the provision of Hardware services by MT are that the Hardware has been acquired legally and has been installed properly at the Customer’s site. In addition the Hardware affected must correspond to the current revision and be in proper condition when including in the Contract. These pre-conditions shall be met immediately after the expiry of the warranty period specified in the Contract. If the Hardware is included in the Contract at a later date, these pre-conditions must first be confirmed by a takeover inspection of the Hardware by MT, which will be independently invoiced and paid for by the Customer, and if required the pre-conditions will be achieved by MT undertaking the required repair work. b) Operating System Service Pre-conditions for the provision of operating system services are that the Customer has legally acquired the Software and has been granted the necessary corresponding Licence to use it. In addition the Software must be in the same condition as when it was delivered to the Customer. The services exclusively relate to the current release and version of the Software. If earlier Software versions are used, a one-time “Update Service” which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Operating System services will not be provided for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). Part VI Generally Applicable Conditions 32. Prices and Fees for Special Services The following items are not included in the payment for services under Conditions 26 and 28 above and will be invoiced separately in accordance with MT’s current price list: Services performed outside Working Hours on the express request of the Customer. Services to correct errors caused negligently by the Customer or by any unauthorised third party as a result of improper treatment, unsuitable operating media, unauthorised manipulations, Software manipulations, non-adherence to operating conditions or otherwise. ices required due to faulty handling, excessive vibration, chemical influence, excessive dust burden or non-adherence to the properties set forth in the unit specifications. Unreasonable wait times and delays in the performance of services which are caused by the Customer. Services to remedy failures caused by Force Majeure. 33. Backup of Customer Data Prior to the commencement of any service work undertaken by MT, the Customer will backup all data in such a way that it may easily be restored by MT in the event that it is lost in the service process. 34. Change of Installation/Application Site Where maintenance and care services are provided on an ongoing basis by MT, the Customer will immediately inform MT in writing of any change to the installation or application address. If such a change results in an increase in MT’s expenses. MT reserves the right to either increase the prices charged to recover the additional expense incurred or alternatively MT may serve notice on the Customer to terminate the Contract where the new address is outside United Kingdom. 35. Miscellaneous Service Conditions and Obligations of the Customer to Co-operate MT may appoint authorised third parties to provide services. The Customer may only transfer title to services to third parties with the prior written consent of MT. Where defective components or devices are replaced by MT, these will become the property of MT. Extension of the products included in the maintenance agreement may be included in this Contract with the consent of the Customer. On request, MT will offer to the Customer a corresponding extension of the Contract, provided maintenance for the respective product is available. Where MT has to perform any services, the Customer shall accurately and without delay provide MT with any/all information that is required to perform such services. The Customer will provide MT with the name of a competent and appropriately qualified contact person and will provide the name of an appropriate substitute in order for the Hardware and Software to be maintained. Any contact(s) will have participated in the respective Seminars and/or Training Sessions held from time to time by MT or alternatively will have acquired comparable knowledge. These contacts will be available to MT’s technicians on site or will have access to the MT’s hotline as applicable. Consumables and Auxiliaries (which shall include documentation, application programs, data, telephone lines for transmission of voice and data) are not included in the scope of performance and shall be provided by the Customer in the vicinity of the system, such consumables and auxiliaries will be provided during Working Hours or, with prior consultation, outside of these hours. Additionally, the Customer will provide to MT computing time and consumables as required. 36. Specifically Ordered Service Days If service days are ordered for call-off within a specified period, such orders are binding. The services will become due for payment once they have been performed or by the end of the defined time period at the latest. Specifically ordered service days to be called off within a defined time period, can still be called off during a time of three months beyond the expiry of such defined time period. Thereafter they are lost. The claim to payment is thereby unaffected. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Courses matching "Administrator"

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Professional administrator (In-House)

By The In House Training Company

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Delivered in Harpenden or UK Wide or OnlineFlexible Dates

Price on Enquiry

Windows certificates for engineers

5.0(3)

By Systems & Network Training

Windows certificates training course description A hands-on training course concentrating solely on PKI using Windows certificates. What will you learn Explain how PKI works. Install windows certificates. Configure windows certificates. Troubleshoot windows certificates. Windows certificates training course details Who will benefit: Technical security staff. Prerequisites: Windows server. Duration 3 days Windows certificates training course contents PKI Symmetric encryption, asymmetric encryption, authentication, digital signing, hashing, certificates, Certification Authorities, Root CA, Intermediate CA, policy CA, Issuing CA, Certificate Revocation Lists. Hands on Inspecting a certificate. Policies and PKI Security policy, certification policy. CA hierarchy Impact of CAs on Active Directory, CA architecture, number of tiers, issuing CA organisation, CA configuration files. CA security. Hands on CA installation PKI health tool, monitoring. Certificate revocation When to revoke, OCSP. Hands on Revoking certificates. Certificate validation Discovery, validation, checks, revocation checking, certificate chains, certification publication. Hands on Event viewer. Certificate templates Version 1, version 1, default, modifying templates. Hands on Template management. Roles Criteria roles, CA administrator, Certificate manager, Backup operator, Auditor. Other PKI management roles. Disaster recovery Backups, recovery. Hands on certutil. Issuing certificates The certificate enrolment process, enrolment methods, manual enrolment, automatic enrolment. Trust between organisations Creating Trust, CTLs, common root CA, cross certification, bridge CA. Web servers and certificates SSL encryption, certificate authentication. Hands on Web servers. VPN Hands on Certificate deployment for VPN. WiFi Hands on 802.1X

Delivered in Internationally or OnlineFlexible Dates

£3,497

CIPD Foundation Certificate in People Practice Level 3

By London School of Science and Technology

This is the firmest foundation for your career in the people profession, incorporating both HR and L&D. Develop your skills by facing real-life challenges. Course Overview This is the firmest foundation for your career in the people profession, incorporating both HR and L&D. Develop your skills by facing real-life challenges. You’ll develop the knowledge and skills needed to deliver tasks that benefit your organisation at an operational level. An ideal starting point if you are new to the people profession or are working in a support role. Is this qualification right for me? This qualification is perfect for you if you’re ready to make your mark on the profession. It won’t just help you get started – it’ll give you a head start, too. This is ideal for anyone embarking on a career in the people practice, or for those already in a support role and looking to take the next step on the ladder. What will I learn? The Level 3 Foundation Certificate in People Practice is awarded by the Chartered Institute of Personnel and Development, the leading human resources professional body. The qualification introduces you to areas such as: • Business, culture and change in context • Principles of analytics • Core behaviours for people professionals • Essentials of people practice What may it lead to? This course will enable you to develop your career towards more senior roles and/or progress to level 5. The Level 3 Foundation Certificate in People Practice can lead to foundation membership of the CIPD. Upon starting your qualification, you will join the CIPD as a student member. Qualification level: The Foundation Certificate in People Practice is Regulated Qualifications Framework (RQF) Level 3 in England and Northern Ireland. Perfect for: HR and L&D beginners starting their career Typical job titles: • HR Assistant • HR Administrator • Organisational Development Officer • Learning Administrator DURATION 6-8 Months WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

CIPD Foundation Certificate in People Practice Level 3

Delivered In-PersonFlexible Dates

£1,000

Microsoft Teams Training

By FourSquare Innovations Ltd

FourSquare Training specialise in private, corporate Microsoft Teams courses delivered at your premises and tailored to your needs.

Delivered In-Person in Merseyside, or UK WideFlexible Dates

£700 to £900

UNIX fundamentals

5.0(3)

By Systems & Network Training

UNIX fundamentals training course description An introduction to using the UNIX operating system focussing on the command line. Appropriate for all versions of UNIX. The starting point for all UNIX work, we concentrate on the technical aspects rather than issues such as using browsers. The course is heavily practical in nature. What will you learn Describe UNIX. Log in and use UNIX commands to perform a variety of tasks from manipulating and printing files to looking at and killing processes. Create and edit files with vi. Recognise the role of the administrator. Write simple shell scripts. Customise the user environment. UNIX fundamentals training course details Who will benefit: Anybody who needs to use a UNIX system. Prerequisites: None. Duration 3 days UNIX fundamentals training course contents What is UNIX? Operating systems, UNIX flavours, UNIX features. Getting started Logging in, changing passwords, logging out. UNIX basics Command structure. The UNIX manuals, basic commands (who, date, tty, uname, echo, banner...) Filesystem commands Home directories, manipulating files and directories, Filesystem layout, Pathnames, hard and symbolic links. The UNIX Editors ed, vi, shell escapes, .exrc Extracting data from files grep, find, cut, sort and paste Permissions Theory, chmod, chown, newgrp.. Processes ps, kill, background processes, at, exec, priorities. The Shell Metacharacters, piping and redirection. Basic shell scripting What are shell scripts? Simple scripts, control structures. Variables. Arguments. Customising your environment Environmental variables, stty, .profile and other startup files More shell features Bash and other shells, the history facility, command line editing, aliases, job control, miscellaneous features. Introduction to administration The root user, su and tar Archiving files Backups, tar, cpio, dd, gzip. Unix and hardware Main hardware components, Unix device drivers. Connecting to a network IP configuration, ifconfig, ping, netstat, traceroute, dig.

Delivered in Internationally or OnlineFlexible Dates

£1,697

Linux fundamentals LPI 010

5.0(3)

By Systems & Network Training

Linux fundamentals training course description An introduction to using the Linux operating system with a focus on the command line. Appropriate for all versions of Linux. The starting point for all Linux work, we concentrate on the technical aspects rather than issues such as using browsers. The course is heavily practical in nature. The course can be run on any Linux distribution you wish. What will you learn Describe Linux. Log in and use Linux commands to perform a variety of tasks from manipulating and printing files to looking at and killing processes. Create and edit files with vi. Recognise the role of the administrator. Write simple shell scripts. Customise the user environment. Linux fundamentals training course details Who will benefit: Anybody who needs to use a Linux system. Prerequisites: None. Duration 3 days Linux fundamentals training course contents What is Linux? Operating systems, Linux flavours, Linux distributions, open source software. Getting started Logging in, changing passwords, logging out. Linux basics Command structure. The Linux manuals, basic commands (who, date, tty, uname, echo, banner...) Filesystem commands Home directories, manipulating files and directories, Filesystem layout, Pathnames, hard and symbolic links. Viewing files. The Linux editors ed, vi, shell escapes, .exrc Extracting data from files grep, find, cut, sort and paste... Permissions Theory, chmod, chown, newgrp.. Processes ps, kill, background processes, at, exec, priorities. Managing Linux log files. The Shell Metacharacters, piping and redirection. Basic shell scripting What are shell scripts? Simple scripts, control structures. Variables. Arguments. Customising your environment Environmental variables, stty, .profile and other startup files More shell features Bash and other shells, the history facility, command line editing, aliases, job control, miscellaneous features. Introduction to administration The root user, su. Managing users and groups Archiving files Backups, tar, cpio, dd, gzip. Linux and hardware Main hardware components, Linux device drivers. Connecting to a network IP configuration, ifconfig, ping, netstat, traceroute, dig.

Delivered in Internationally or OnlineFlexible Dates

£1,697

SharePoint Training

By FourSquare Innovations Ltd

FourSquare Training specialise in private, corporate SharePoint courses delivered at your premises and tailored to your needs.

Delivered In-Person in Merseyside, or UK WideFlexible Dates

£700 to £900

Microsoft Active Directory

5.0(3)

By Systems & Network Training

Microsoft Active Directory course description A thorough understanding of this system is essential for anyone managing enterprise MS networks. Essential theory is complimented with a high level of hands on practice allowing delegates to observe the idiosyncrasies of Active Directory and Group Policy at first hand. Delegates learn the fundamental theory of AD and progress onto building a multi-domain network in the classroom. The course includes troubleshooting methods, and essential maintenance procedures. This course is designed to teach you the skills needed for day to day management of these technologies. What will you learn Install AD on multiple PCs. Use the tools to create and manage objects. Create appropriate group policies to restrict selected user's desktops and network access. Install DNS to support Active Directory without loosing Internet Connectivity. Maintain and troubleshoot AD problems Backup Active Directory. Microsoft Active Directory course details Who will benefit: Technical staff working with AD based networks. Prerequisites: Supporting Windows server. Duration 3 days Microsoft Active Directory course contents Introduction to Active Directory Network authentication methods, Active Directory defined, AD naming conventions, network management with AD, AD structures: Domains, Organisational Units, Forests & Trees, Sites, The Global Catalogue. Windows 2003 new features, installing AD. Hands on Installing an AD network. Windows overview Management methods Server management tools, installing the additional tools, Terminal Server: Administration mode, Administrator accounts in AD, Local Security Policy. Hands on Install the management tools, Management using Terminal Services. Creating & Managing Objects (a quick look) AD management tools, AD users and computers, Creating & managing OUs, User Accounts and groups, controlling access to AD objects, moving objects, Publishing resources, locating objects in AD, delegating authority. Hands on Creating a control OU structure and delegating authority. Introduction to Group Policies What are Group Policies? Where Group Policy data is stored, security, Group Policy flow. Hands on Implementing Group Policies Working with Group Policies Local security templates, administrative templates, scripts, folder redirection, software deployment. Hands on Scripts, redirecting the start menu, creating a secure, robust desktop environment. Implementing DNS DNS basics, troubleshooting, implementing DNS zones. Hands on Building a unified DNS solution. Maintaining and managing the AD database AD support tools, database internal structure, replication, replication tools, Single Operations Masters, tools for maintenance, maintenance techniques, Backing up AD, Directory Services restore mode, NTDSUtil, Authoritative & non-authoritative restoration, rebuilding. Hands on NTDSUtil.

Delivered in Internationally or OnlineFlexible Dates

£1,877

MySQL server administration

5.0(3)

By Systems & Network Training

MySQL server admins training course description This MySQL Server administration course is designed for MySQL Server administrators who have a basic understanding of a MySQL database and a good working knowledge of SQL commands. The course provides an understanding of MySQL Architecture and practical experience in setting up, configuring and maintaining a MySQL server, backing up and recovering data and optimising query performance. This MySQL Server administration course also covers MySQL replication and its role in high availability and scalability. What will you learn Use MySQL Workbench. Install and configure a MySQL Server . Administer and tune a MySQL server. Configure log files and interpret error messages.. Secure the Server. Administer a replication topology. MySQL server admin training course details Who will benefit: Database administrators, Database developers and Technical consultants. Prerequisites: Introduction to MySQL Duration 5 days MySQL server admin training course contents Introduction to Oracle Application Express APEX concepts APEX main components Workspaces, database applications and websheet applications Creating a workspace The Workspace Administrator Upgrading APEX Logging into APEX Running an application SWL Workshop Use APEX to browse, create and modify objects Process ad hoc SQL statements Manage scripts in APEX Create, run and save SQL queries Build a database application Application components Create an application Create an application from a spreadsheet Create reports Create reports using wizards Edit report attributes Add links to reports Create a link to a printer-friendly version of a report Save and print reports in different formats Using files Uploading images Creating cascading stylesheet files Uploading static files Adding an Image as an application logo Adding a reference to a Javascript file Pages and regions Web form behaviour in APEX Create a form based on a table Create a form based on a procedure Create a form with a report Create a tabular form Format a form Locking in APEX forms Creating lists of values Overview of application express shared Components Dynamic and static lists of values Create a dynamic list of values Create a static list of values Use a list of values to control data in a report Create a cascading list of values Items and buttons Understand the different Types of items Create items Understand and edit item attributes Use Javascript with item Manipulate items in tabular forms Add dynamic items to a report Create and edit buttons Page Processing Page rendering and page processing Create computations Validate input data Process Data Understand application branching Create conditional branches Shared components Overview of application express navigation components Manage parent and standard tabs Create navigation bar entries Create and use lists and list items Manage breadcrumbs Create shortcuts Shared component subscription User interface defaults Display dynamic content Filter reports with dynamic queries Create charts with a wizard Format charts Create calendars Add links to calendars Create hierarchical trees State and debugging Understand session state Set a session state value Clear the session state Review the session state Review the messages in debug mode Enabling feedback Managing feedback and team development Themes and templates Switch to a different theme View existing templates Understand and manage templates Create a new template Add references to cascading stylesheet and Javascript files Dynamic actions and plug-in components Identify plug-in components and their types Plug In a component Create dynamic actions Use a plug-in in a dynamic action Building website applications Websheet applications and their components Create a websheet application Enable SQL and PL/SQL in a websheet application Add sections and pages to a websheet application Add links on a websheet page Add a data grid to a websheet application Create SQL reports ion websheet applications Add annotations to a websheet application Implementing security Authentication and authorization Provide an authentication scheme Create an authorization scheme using access control Enable and configure session state protection Deploy an appliction Define supporting objects Package an application Export an application Import an application Install supporting objects Administer Apex workspaces Manage workspaces and users Request a schema or storage Purge session state Monitor developer activity log Monitor workspace activity View activity reports Import a workspace Utility programs Import and export data Generate DDL statements View objects reports

Delivered in Internationally or OnlineFlexible Dates

£2,797

Certified Wireless Analysis Professional

5.0(3)

By Systems & Network Training

CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP

Certified Wireless Analysis Professional

Delivered in Internationally or OnlineFlexible Dates

£3,297

Show all 71

29 Educators providing Administrator courses in London

iomh - institute of mental health

London

studyhub uk

London, England

one education

London

imperial academy

London

training tale

London

nextgen learning

London, United Kingdom

nexus human

London

compete high

London

moderntronics

Harrow,

Courses matching "Administrator"

Professional administrator (In-House)

By The In House Training Company

Windows certificates for engineers

By Systems & Network Training

CIPD Foundation Certificate in People Practice Level 3

By London School of Science and Technology

Microsoft Teams Training

By FourSquare Innovations Ltd

UNIX fundamentals

By Systems & Network Training

Linux fundamentals LPI 010

By Systems & Network Training

SharePoint Training

By FourSquare Innovations Ltd

Microsoft Active Directory

By Systems & Network Training

MySQL server administration

By Systems & Network Training

Certified Wireless Analysis Professional

By Systems & Network Training

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