59274 Courses

Ongoing fortnightly machine patchwork quilt course. Learn how to cut, sew, sandwich, quilt and bind to create your own patchwork quilt.

The Real Estate Development School is a five day course that focuses on both the theoretical and practical elements of Commercial Real Estate Development.

Enhance your expertise in petroleum geomechanics with Energy Edge's advanced course. Gain practical skills and knowledge to tackle complex geomechanical challenges.

Elevate your skills with Energy Edge's classroom training on CSOV and WIV charterparty management. Learn essential maritime laws and enhance your professional journey.

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

The University Foundation Programme (UFP) is a one-year intensive course that prepares both British and international students to attend top UK universities.

weave together the enchantment of tarot cards with the magic of altars, candles, and incantations, creating a tapestry of transformation

Enhance your knowledge in gas conditioning and processing with EnergyEdge's course. Enroll now to gain valuable insights and skills!

This two-day course will introduce you to different methods and techniques used within the metal industry, and you will come away with a finished product at the end (Example: ornamental garden flower, weather vane or a wall mounted coat rack).

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.