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67392 Courses

Phone-Based Customer Service

5.0(10)

By Apex Learning

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 total length •Module 1: Introduction to Customer Service: 00:24:00 •Module 2: What's Different about Good Customer Service?: 00:13:00 •Module 3: Customer Relationship Management: 00:43:00 •Module 4: Customer Service Communication Strategies: 00:25:00 •Module 5: Aspects of Phone Etiquette: 00:32:00 •Module 6: Building Rapport Over the Phone: 00:25:00 •Module 7: Inbound and Outbound Calls: 00:17:00 •Module 8: Active Listening and Managing Tough Callers: 00:29:00 •Module 9: Managing Interoffice Calls and Voicemail: 00:11:00 •Module 10: Problem Solving over the Phone: 01:05:00 •Module 11: Intra Organisation Dealings: 00:36:00 •Module 12: Measuring Customer Service: 00:13:00 •Mock Exam - Phone-Based Customer Service: 00:20:00 •Final Exam - Phone-Based Customer Service: 00:20:00 •Order Your Certificate: 00:00:00

Phone-Based Customer Service
Delivered Online On Demand6 hours 13 minutes
£12

Penny Stocks Day Trading

5.0(10)

By Apex Learning

Overview This comprehensive course on Penny Stocks Day Trading will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Penny Stocks Day Trading comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Penny Stocks Day Trading. It is available to all students, of all academic backgrounds. Requirements Our Penny Stocks Day Trading is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 01:47:00 total length •Course Promo: Introduction: 00:02:00 •Module 01: Day Trading: 00:07:00 •Module 02: Penny Stocks vs. Blue Chip Stocks: 00:05:00 •Module 03: Technical Analysis: 00:08:00 •Module 04: Fundamental Analysis: 00:10:00 •Module 05: Buying Breakouts: 00:09:00 •Module 06: Momentum Trading Strategy: 00:08:00 •Module 07: Morning Gap Strategy: 00:16:00 •Module 08: Analysis and Examples of Strategy: 00:05:00 •Module 09: Setting Up Trading Platform: 00:30:00 •Module 10: Practice Risk Free Trading: 00:07:00 •Assignment - Penny Stocks Day Trading: 00:00:00

Penny Stocks Day Trading
Delivered Online On Demand1 hour 47 minutes
£12

Paediatric Care Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Paediatric Care Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Paediatric Care Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Paediatric Care Course. It is available to all students, of all academic backgrounds. Requirements Our Paediatric Care Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 05:16:00 total length •Baby Care: Conception and Significance: 00:21:00 •Necessary Care for Newborn: 00:28:00 •Baby's Cleanliness and Hygiene: 00:27:00 •Essential Diet for the Baby: 00:32:00 •Nursery and Feeding Equipment: 00:35:00 •Baby's Activities: 00:30:00 •Growth and Development: 00:24:00 •Physical Problems and Injuries in Babies: 00:35:00 •Different Diseases of a Newborn: 00:32:00 •Prevention and Care Management: 00:25:00 •Safety for the Baby: 00:27:00 •Assignment - Paediatric Care Course: 00:00:00

Paediatric Care Course
Delivered Online On Demand5 hours 16 minutes
£12

Oven Cleaning Training Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Oven Cleaning Training Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Oven Cleaning Training Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Oven Cleaning Training Course. It is available to all students, of all academic backgrounds. Requirements Our Oven Cleaning Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.   Course Curriculum 9 sections • 9 lectures • 02:22:00 total length •Introduction to Oven: 00:21:00 •Introduction to Industrial Oven/ Furnace: 00:19:00 •The Importance of Oven Cleaning: 00:14:00 •Kitchen Oven Cleaning Process: 00:17:00 •Commercial Oven Cleaning Process: 00:21:00 •Green Oven Cleaning: 00:20:00 •Starting Your Own Oven Cleaning Service: 00:18:00 •Safety, Compliance and Requirements: 00:12:00 •Assignment - Oven Cleaning Training Course: 00:00:00

Oven Cleaning Training Course
Delivered Online On Demand2 hours 22 minutes
£12

Online Veterinary Medicine Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Online Veterinary Medicine Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Online Veterinary Medicine Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Online Veterinary Medicine Course. It is available to all students, of all academic backgrounds. Requirements Our Online Veterinary Medicine Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.   Course Curriculum 22 sections • 22 lectures • 12:29:00 total length •Introduction to Veterinary Medicine: 00:16:00 •Making a Diagnosis: 00:24:00 •The Physical Examination: 00:27:00 •The Medical History: 00:13:00 •Biosecurity and Infection Control: 00:21:00 •Practical Antimicrobial Therapeutics: 00:35:00 •Diseases of the Alimentary Tract: 00:38:00 •Diseases of the Liver and Pancreas: 00:38:00 •Diseases of the Cardiovascular System: 00:53:00 •Diseases of the Haemolymphatic and Immune Systems: 00:54:00 •Diseases of the Respiratory System: 00:45:00 •Diseases of the Urinary System: 00:44:00 •Diseases of the Nervous System: 00:54:00 •Diseases of the Musculoskeletal System: 00:46:00 •Diseases of the Skin, Eye, Conjunctiva, and External Ear: 01:01:00 •Diseases of the Mammary Gland: 00:28:00 •Decision Making in Veterinary Emergency Medicine: 00:20:00 •Veterinary Herbal Medicine: 00:27:00 •Clinical Procedures: 00:23:00 •Diagnostic Procedures: 00:49:00 •Veterinary Medicine for Exotic Pets, Zoo and Wildlife Species: 00:33:00 •Assignment - Online Veterinary Medicine Course: 00:00:00

Online Veterinary Medicine Course
Delivered Online On Demand12 hours 29 minutes
£12

Online Dog Training, Dog Health and Behaviour - Level 3

5.0(10)

By Apex Learning

Overview Learn how to socialise dogs with amazing habits and manners by taking the highly advanced Online Dog Training, Dog Health and Behaviour - Level 3 course.The comprehensive Online Dog Training, Dog Health and Behaviour - Level 3 course covers advanced dog training methods that are easy to do and get quick results. Our dog behaviour expert will thoroughly train you on communicating with dogs in a language they understand. By completing the course, you'll know how to walk them and introduce them to other dogs, how to stop food aggression and unnecessary barking. You'll be able to recognise dominant and submissive signals to prevent aggressive behaviour.Become a professional dog trainer by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Online Dog Training, Dog Health and Behaviour - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Online Dog Training, Dog Health and Behaviour - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 38 lectures • 04:38:00 total length •Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career!: 00:03:00 •Here's what you'll get from this course: 00:03:00 •How To Communicate You're In Charge During Feeding Time: 00:10:00 •How To Stop Food Aggression And Stealing Food: 00:08:00 •This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does!: 00:04:00 •How You Greet Your Dog Says So Much More Than Hello - Here's Why: 00:12:00 •It's Not As Difficult As You May Think To Do And Makes The World Of Difference: 00:05:00 •Help! What When Visitors Come Round And Get Jumped On? Here's What To Do: 00:05:00 •Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up: 00:02:00 •How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone: 00:13:00 •The Time To Get This Right Is When They Are A Puppy - Here's How To Do It: 00:02:00 •Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How: 00:02:00 •Is Your Dog Trying To Calm You Down?! Find Out Here: 00:09:00 •This ONE Technique Works Like Magic With Numerous Unwanted Behaviours: 00:10:00 •The 3 F's For Dogs And Top Tips: 00:01:00 •Read This First As It Will Really Help You With The Following Videos: 00:20:00 •Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2: 00:09:00 •Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4: 00:09:00 •Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6: 00:06:00 •Here's The Answers To Top Dog Training Questions 7 and 8: 00:09:00 •Here's The Answers To Commonly Asked Dog Training Questions 9 and 10: 00:08:00 •Read This First As It Will Really Help You With The Following Videos: 00:25:00 •Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2: 00:10:00 •Here's The Answers To Popular Puppy Training Questions 3 and 4: 00:05:00 •Here's The Answers To Common Puppy Training Questions Numbers 5 and 6: 00:07:00 •Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8: 00:06:00 •Here' The Answers To Common Puppy Training Questions Numbers 9 and 10: 00:09:00 •Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do: 00:09:00 •Dog Training Consultation Form: 00:05:00 •Dog Training Confirmation Letter Template - Page 1: 00:05:00 •Dog Training Confirmation Letter Template - Page 2: 00:05:00 •Top Tips Of What To Include During Your Dog Training Consultation: 00:14:00 •Top Tips Of What To Include During A Dog Training Consultation Handout: 00:05:00 •Agreement Letters To Be Signed After The Consultation: 00:06:00 •Agreement Letter Template - The One You Sign And Leave With Your Client: 00:05:00 •Agreement Letter Template - The One Your Client Signs And You Keep: 00:05:00 •How To Leave A Consultation On A High: 00:02:00 •The Best 'Feel Good' Dog Poem Ever!: 00:05:00

Online Dog Training, Dog Health and Behaviour - Level 3
Delivered Online On Demand4 hours 38 minutes
£12

Modern Slavery

5.0(10)

By Apex Learning

Overview This comprehensive course on Modern Slavery will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Modern Slavery comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Modern Slavery. It is available to all students, of all academic backgrounds. Requirements Our Modern Slavery is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 02:16:00 total length •Introduction to Modern Slavery: 00:12:00 •Law Relating to Modern Slavery: 00:12:00 •Forced Labour: 00:16:00 •Human Trafficking and Exploitation I: 00:12:00 •Human Trafficking and Exploitation II: 00:12:00 •Bonded Labour and Debt Slavery: 00:16:00 •Sex Slavery: 00:12:00 •Contemporary Slavery in the UK: 00:12:00 •Identifying Victims: 00:20:00 •Safeguarding Victims: 00:12:00

Modern Slavery
Delivered Online On Demand2 hours 16 minutes
£12

Microsoft Project: Learn the Fundamentals of Project Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Microsoft Project: Learn the Fundamentals of Project Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Microsoft Project: Learn the Fundamentals of Project Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Microsoft Project: Learn the Fundamentals of Project Management. It is available to all students, of all academic backgrounds. Requirements Our Microsoft Project: Learn the Fundamentals of Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 19 lectures • 01:10:00 total length •Lesson 01: What is Microsoft Project: 00:03:00 •Lesson 02: The Project Interface: 00:02:00 •Lesson 03: Project Management Phases: 00:02:00 •Lesson 04: Create a new Project Plan: 00:01:00 •Lesson 05: Create a Project Calendar: 00:06:00 •Lesson 06: Creating Project Tasks: 00:05:00 •Lesson 07: Placeholder Text and Task Types: 00:06:00 •Lesson 08: Create Work Breakdown Structure: 00:06:00 •Lesson 09: Define Task Relationships: 00:08:00 •Lesson 10: Tying Up Loose Ends: 00:02:00 •Lesson 11: Add Resources to Project Plan: 00:04:00 •Lesson 12: Creating a Resource Calendar: 00:03:00 •Lesson 13: Assign Resources to Tasks: 00:05:00 •Lesson 14: Resolve Resource Conflicts: 00:05:00 •Lesson 15: Optimise the Project Plan: 00:07:00 •Lesson 16: Adding Additional Resources: 00:02:00 •Lesson 17: Cost of the Project: 00:01:00 •Lesson 18: Setting a Baseline: 00:02:00 •Resource - Microsoft Project: Learn the Fundamentals of Project Management: 00:00:00

Microsoft Project: Learn the Fundamentals of Project Management
Delivered Online On Demand1 hour 10 minutes
£12

Medical Transcription

5.0(10)

By Apex Learning

Overview This comprehensive course on Medical Transcription will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Transcription comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Transcription. It is available to all students, of all academic backgrounds. Requirements Our Medical Transcription is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:43:00 total length •Introduction to Medical Transcription: 00:13:00 •The What, How, Who and Why of Medical Transcription: 00:18:00 •Understanding Medical Reports: 00:26:00 •Medical Language Boot Camp: 00:13:00 •Formatting: The Basics: 00:15:00 •Data Protection: 00:18:00 •Assignment - Medical Transcription: 00:00:00

Medical Transcription
Delivered Online On Demand1 hour 43 minutes
£12

Medical Law

5.0(10)

By Apex Learning

Overview This comprehensive course on Medical Law will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Law comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Law. It is available to all students, of all academic backgrounds. Requirements Our Medical Law is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 05:34:00 total length •An Introduction to Medical Law: 00:11:00 •Legislation on Access to Health, Medical Report, Treatment: 00:19:00 •Legislation on Adult Support: 00:28:00 •Legislation on Public Health and Health Service (Part 1): 00:20:00 •Legislation on Public Health and Health Service (Part 2): 00:32:00 •Legislation on Public Health and Health Service (Part 3): 00:28:00 •Legislation on Public Health and Health Service (Part 4): 00:32:00 •Legislation on Coronavirus: 00:29:00 •Legislation on Mental Health (Part 1): 00:28:00 •Legislation on Mental Health (Part 2): 00:34:00 •Legislation on Abortion: 00:24:00 •Other Legislation (Part 1): 00:23:00 •Other Legislation (Part 2): 00:26:00 •Assignment - Medical Law: 00:00:00

Medical Law
Delivered Online On Demand5 hours 34 minutes
£12