Enhance your leadership skills with our Leadership Management Advanced Diploma course. Learn key concepts, explore different leadership styles, and gain practical skills to motivate teams and achieve goals. Suitable for aspiring leaders, professionals seeking career advancement, and managers aiming to enhance their leadership abilities.
This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type. Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Master the art of digital marketing with our Advanced Digital Marketing Course. From SEO strategies to social media tactics, this comprehensive course equips you with the skills needed to excel in today's competitive online landscape. Perfect for marketers, entrepreneurs, and students alike. Enroll now and elevate your digital marketing expertise!
This Advanced Business Analysis Course is designed to develop you into a more confident, competent and multi-skilled business analyst. Covering important management and leadership aspects of the analysis role, with a focus on value-added approaches to the delivery of business systems, this course is a significant building block on the analyst's career path from practitioner to expert. The course will teach you how to define, elicit and manage unstable requirements by taking an iterative approach; explore use case modeling and conduct feasibility studies and develop effective business cases; and learn how to track project return on investment and assess the realization of business objectives. Who is this course for? Advanced Business Analysis Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Business Analysis Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Finance & Budgeting Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Reference Book Business Analysis 00:00:00 Mock Exam Unit 30 Safe Dog Safety Tip: CPR 00:05:00 Final Exam Final Exam- Advanced Business Analysis Course 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Advance your automotive skills with our Level 3 Light Vehicle Maintenance course. Learn essential maintenance, diagnostics, and restoration techniques for traditional and hybrid vehicles. Ideal for aspiring technicians and car enthusiasts. Enrol today!
Our Adult Nursing Training Course will furnish you with the information and essential skills to proficiently care for adult patients within the healthcare system. This comprehensive programme equips learners with essential skills in patient care, communication, and medication administration, preparing them for roles as adult nurses or healthcare assistants.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe Photoshop: Learn Photo Editing From Stratch will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe Photoshop: Learn Photo Editing From Stratch will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe Photoshop: Learn Photo Editing From Stratch and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe Photoshop: Learn Photo Editing From Stratch is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe Photoshop: Learn Photo Editing From Stratch. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe Photoshop: Learn Photo Editing From Stratch will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Adobe Photoshop: Learn Photo Editing From Stratch Module 01: Introduction to the course 00:03:00 Module 02: Getting Started with Photoshop CC 2020 00:07:00 Module 03: Working with layers 00:11:00 Module 04: Hue Saturation 00:03:00 Module 05: Working with Vibrance 00:02:00 Module 06: Working with LEVELS 00:04:00 Module 07: Turn images into Black white 00:03:00 Module 08: Using Crop Tool 00:02:00 Module 09: Content Aware Cropping 00:03:00 Module 10: Using Content Aware Fill 00:09:00 Module 11: Transformation Quick Selection 00:11:00 Module 12: Class Project 00:01:00 Module 13: Using Quick Selection Tool 00:10:00 Module 14: Add Text behind an Image 00:07:00 Module 15: Creating a WATERMARK in PS 00:10:00 Module 16: Make Cool Text 00:12:00 Module 17: Adding Lens Flars PS 00:04:00 Module 18: Blending two images into one 00:05:00 Module 19: Adding Dual tone effect 00:06:00 Module 20: Turn Images into OIL PAINT 00:02:00 Module 21: CLASS PROJECT TIME 00:10:00 Module 22: Neon Light Effect 00:09:00 Module 23: Start Creating Paint Dripping Effect 00:09:00 Module 24: CLASS PROJECT TIME 00:01:00 Module 25: Paint Brush Effect 00:16:00 Module 26: Paint Brush Effect CLASS PROJECT 00:01:00 Module 27: Using SPOT healing brush 00:09:00 Module 28: Using the Patch tool 00:07:00 Module 29: Using the Burn tool PS 00:06:00 Module 30: Using the Liquify Tool PS 00:12:00 Module 31: Skew,Wrap transform 00:11:00 Module 32: Gradient Map Filter 00:07:00 Module 33: Gradient Map Circls Effect PS 00:07:00 Module 34: Instagram Glow effect 00:10:00 Module 35: CLASS PROJECT Instagram Light Logo 00:02:00 Module 36: Part 1 3D Instagram 00:13:00 Module 37: Part 2 3D Instagram 00:11:00 Module 38: Class Project 3D Instagram Effect 00:01:00 Module 39: RGB CMYK 00:05:00 Module 40: Image resizeing 00:06:00 Module 41: Ways to EXPORT FILES in PS (1) 00:13:00 Module 42: Thank You 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Are you looking forward to learn the world's most powerful and efficient editing application, used by professional photographers? Light-room is software for the professional and keen amateur photographer, helping you organize, edit and share your photography. It also allows for a cross-platform interaction with other programs such as Adobe Photoshop. By getting involved with Lightroom, you save time and are more productive, which means you can get back to doing what you love - taking amazing pictures. If so, having this Adobe Lightroom Complete Training will be a great choice for you! Boost your skills to rapidly import, categorize and batch edit your photography. This course will teach you everything you to start photo editing today. You will learn to manage and store your digital images, and how to properly edit, print and display your work for the world to see. Who is this course for? Adobe Lightroom Complete Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Adobe Lightroom Complete Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Edit Like a Pro! - 1 - Navvy on the river Liffey, Dublin, Ireland Opening Titles FREE 00:01:00 Introduction to our image 00:03:00 Let's start with some global adjustments Fix verticals using transform 00:02:00 Crop out distracting elements 00:01:00 Tonal range, black and white points 00:03:00 Decisions about clarity 00:01:00 now we focus in and make localised adjustments to different parts of the image Localised adjustments using the radial filter 00:03:00 Localised adjustments using the clone tool 00:06:00 Localised brightening using the adjustment brush 00:01:00 Localised adjustments - white balance 00:03:00 Finishing off... Final edits - subject, background, corners 00:02:00 Thanks for watching! 00:01:00 Let's get started Titles and promo 00:01:00 Edit Like a Pro promo 00:02:00 Introduction to our image 00:03:00 Initial Processing - Assessing the image Reading the Histogram 00:03:00 Creating the HDR merge 00:05:00 Sorting your images in Grid view 00:02:00 Using Survey mode (N) to compare images 00:01:00 Keywording our new image 00:03:00 Main Edits Editing - the Basic tab 00:06:00 Editing - the Transform tab 00:04:00 Editing - Sharpening 00:03:00 Edit - Radial filters 00:08:00 Editing - Adjustment brush 00:07:00 Thanks for Watching! Editing - Final Tweaks 00:04:00 Thanks for watching! 00:01:00 Edit Like a Pro! - 3 - Light Trails on O'Connell Street Bridge, Dublin, Ireland Opening titles 00:01:00 Introduction to our image 00:03:00 Using Lightroom and Photoshop Selecting the images to export into Photoshop 00:02:00 Combining our images in Photoshop 00:04:00 Finding the new composite file back in Lightroom 00:01:00 Editing our composite image back in Lightroom Editing our merged image 00:02:00 Edit - fixing verticals with the transform tab 00:02:00 Edit - changing the crop 00:02:00 Edit - Basic panel adjustments 00:05:00 Edit - tone curve and sharpening 00:02:00 Finishing off... Final touches 00:02:00 Thanks for watching! 00:01:00 Let's set our image up for editing... Opening titles 00:01:00 Promo for Edit Like a Pro! - 4 - Castletown Stately Home 00:01:00 Introduction to our image 00:01:00 Keywording our image 00:02:00 Editing metadata pre-sets 00:02:00 The Basic Tab - initial editing Setting the Crop 00:05:00 Adjusting tonal range using the Histogram 00:04:00 Highlights, Shadows, Whites & Blacks 00:03:00 Clarity, Vibrance & Saturation 00:02:00 Adjusting Contrast using the Tone Curve 00:02:00 The HSL tab Adjusting Hue, Saturation and Luminance 00:04:00 Sharpening and Orientation Sharpening & the Detail tab 00:04:00 Lens Corrections 00:02:00 Tweaking verticals with the Transform tab 00:04:00 Subtle finishing touches Applying a vignette in the Effects tab 00:01:00 Using Camera Calibration for different 'looks' 00:03:00 Bring out shadow detail with Radial Filters & Adjustment Brushes 00:06:00 Cloning out distracting elements 00:10:00 B&W using Nik Silver Efex Pro 2 00:10:00 Thanks for watching! 00:01:00 Introduction Opening titles 00:01:00 Basic edits Setting up the develop tab 00:02:00 Correcting perspective 00:04:00 Applying a panoramic crop 00:03:00 Complex selections in Lightroom Selecting the sky 00:16:00 Adjusting the building 00:08:00 Cleaning the clock faces 00:04:00 Finishing off The Basic tab 00:04:00 Seeing the before and after 00:01:00 Thanks for watching 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00