• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

63308 Courses

Internal Audit Skills Training Course

4.3(43)

By John Academy

Description: Every big organisation in the world conducts audits to check up on day to day business. It is not about mistrusting others it is about seeking ways to improve. Now with the help of this Internal Audit Skills Training Course you can learn to conduct your own internal audits. This course will help you understand the different types of audit and the levels of auditing available. Following that you will learn about internal audit, audit checklist, conducting audits, corrective action and its importance, and conducting audit closing meetings. All of these will help you understand audits and are good reasons for you to get this course. Learning Outcomes: Explain the different types of audits and the levels of auditing available. Know the qualifications of auditors and the preparation that they need to conduct an audit. Understand the basics steps in an audit and how auditors gather information and evidence. Develop open-ended questions which will help in audit interviews. Understand the essential aspects of an audit checklist. Develop an audit checklist based on EMS procedures. Prepare for an audit. Use an Internal Audit Noncompliance and Corrective Action Report to record non-conformances. Understand the corrective action process and its importance in closing out non-conformances. Gain experience in conducting audit closing meeting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Internal Audit Skills Training Course is certified by CPD Qualifications Standards and CiQ . This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Internal Audit Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Auditing 00:15:00 Internal Audit 00:30:00 The Audit 00:15:00 Audit Checklist 00:15:00 Conducting an Audit 00:15:00 Noncompliance and Corrective Action 00:15:00 Audit Closing 00:05:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Internal Audit Skills Training Course 00:20:00 Final Exam Final Exam- Internal Audit Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Internal Audit Skills Training Course
Delivered Online On Demand2 hours 45 minutes
£18

Inteligencia Emocional - Emotional Intelligence

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Inicio 00:05:00 Módulo Dos: ¿Qué es la inteligencia emocional? 00:10:00 Módulo Tres: Habilidades de la Inteligencia Emocional 00:05:00 Módulo Cuatro: Habilidades de Comunicación Verbal 00:10:00 Módulo Cinco: Habilidades de Comunicación No Verbal 00:05:00 Módulo Seis: Gestión Social y Responsabilidad 00:05:00 Módulo Siete: Herramientas para Regular tus Emociones 00:05:00 Módulo Ocho: Tomando el Control 00:10:00 Módulo Nueve: Prácticas de Negocio (I) 00:10:00 Módulo Diez: Prácticas de Negocio (II) 00:05:00 Módulo Once: Haciendo un Impacto 00:10:00 Módulo Doce: Finalizando 00:05:00 Evaluación Presente su tarea 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Inteligencia Emocional - Emotional Intelligence
Delivered Online On Demand1 hour 25 minutes
£18

IELTS Exam Preparation Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description An excellent score is the result of excellent preparation, that can only be accomplished through expert training. There are many online study courses, so why choose us? If you are struggling to revise for your IELTS exam, this ELTS Exam Preparation Course will help you to achieve that top score. In this course, you will be learning from industry experts who have specially curated this course to help you excel in your exam. This IELTS exam training course incorporates some unique tactics based on four necessary skills (listening, reading, writing and speaking) with practice exercises at the end of each module. This English language testing system course will assist you in how to achieve a top score by adopting crucial techniques such as improvisation and brainstorming. You will also improve your lexical skills and sentence structure. Throughout this course, you will increase fluency in speaking proper English, and you will become more confident in your reading ability. This IELTS test exam is ideal for anyone who requires preparation lessons to improve their academic and general knowledge of English. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? IELTS Exam Preparation Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our IELTS Exam Preparation Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Academic VS General IELTS FREE 00:04:00 How the IELTS Exam is corrected 00:05:00 Listening Listening Introduction 00:06:00 Listening Section 1 00:06:00 Listening Section 2 Maps 00:06:00 Listening Matching 00:06:00 Listening Section 3 Multiple Choice 00:08:00 Listening Section 4 00:05:00 Listening Sentence Completion 00:06:00 Reading Reading Section Introduction 00:07:00 Reading Survey a Passage 00:06:00 Reading Completion 00:14:00 Reading Matching Headings 00:07:00 Reading T/F/NG 00:09:00 Reading Multiple Questions 00:08:00 Writing Writing Marking Criteria 00:12:00 Writing Introduction 00:09:00 Writing Intoducation Paragraph 00:06:00 Writing Body Parargagraph 00:07:00 Writing Conclusion Paragraph 00:03:00 Developing an Argument 00:07:00 Irrelvant Information 00:05:00 Appropriate Style and Tone 00:08:00 Two Questions Essay 00:08:00 Writing Opinion 00:07:00 Writing Discussion 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

IELTS Exam Preparation Course
Delivered Online On Demand3 hours 4 minutes
£18

HR Management: Employee Motivation Course

4.3(43)

By John Academy

Are you part of the human resource management in your organization? If so, then this course will teach you about HR Management to keep your organization's people motivated through this well-designed human resource management course. Description: Human Resource Management is an important department in any organizations or businesses. This course is designed to educate you the importance of employee motivation. Through this course, you will know the methods of keeping the people in your organization motivated. Learn about personality types and how they fit into your Employee Motivation plan. This course will teach you to set clear and defined goals to motivate your employees. In this course, you will wbe well equipped with the skills to identify and address issues related to employee motivation to keep moving forward. Who is the course for? Human resource managers or specialists who want to help employees continue working effectively by motivating them to theirs. Anyone who wants to know how to motivate employees and have them work effectively. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The HR Management: Employee Motivation Course would be beneficial for the following careers: Human Resource Administrator Human Resource Consultant Human Resource Manager Recruitment and Hiring Officer Training and Development Officer. HR Management: Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities HR Management: Employee Motivation- Activities 00:00:00 Mock Exam Mock Exam- HR Management: Employee Motivation 00:20:00 Final Exam Final Exam- HR Management: Employee Motivation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

HR Management: Employee Motivation Course
Delivered Online On Demand11 hours 40 minutes
£18

How to Overcome Depression?

4.3(43)

By John Academy

Depression is a standout amongst the most troublesome encounters in life, yet it is one of the most characteristics of subjective complaints. Regardless what causes it for a particular individual (and there are typically numerous hazard components included), depression will influence all parts of a man's understanding: their enthusiastic express, their behavior, their contemplation, and their physical working. Sadly, changes in each of these regions have a tendency to amplify changes in the others, making a spiral of side effects. This course will go over such terminology related to depression and stress alleviation and how to successfully limit its impacts on your body. It provides you with a straightforward and practical approach to overcoming depression, anxiety, and stress in your life. On the off chance that you are sick of the various courses concentrating on the next pill you can take for depression and are prepared for genuine transform from the spirit, at that point you ought to take this course today! Who is the course for? Adults who are affected should take this course. Individuals who already suffer from depression or could do in future. Any person who is looking for depression help on the web and who needs to learn approaches to managing depression from the comfort of their home. Any individual who needs a 100% healthy treatment for depression that does not have any nasty reactions, similar to the symptoms from medications. Any individual who has been on antidepressants and found that antidepressants haven't worked for them. Individuals who know that their friend is suffering from depression in school/work and wants to help. Sad Businessmen. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Overcome Depression is a useful qualification to possess and would be beneficial for the following careers: School teachers. Counsellor. Psychologist. Therapist. Healthcare practitioner. Social worker. Instructor. Modules Why Depression 01:00:00 Be Friendly 00:30:00 Keep Nutrition In Check 01:00:00 Proper Sleep 00:30:00 Regular Exercise 01:00:00 Don't Drink 00:30:00 Be Confident Yourself 00:15:00 See Some One 01:00:00 Mock Exam Mock Exam-How to overcome depression? 00:20:00 Final Exam Final Exam-How to overcome depression? 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How to Overcome Depression?
Delivered Online On Demand6 hours 25 minutes
£18

How to Create Successful Webinar

4.3(43)

By John Academy

Are you considering creating a webinar and want to become successful with it? Then learn about webinars and how to succeed in this modern business through this course. Description: One of the staples in the modern business strategy is creating webinars. This method would help your business to increase your customer base when done successfully. Through this course, you will learn the basics in webinars and its purpose. Know how to prepare for webinars and the best formats for it. Learn to avoid common mistakes and know how to interact with your target audience. Also, you will know how to follow up successfully by learning in this course. In this course you will learn the necessary skills, knowledge and information about creating successful webinars. Who is the course for? Businessmen or anyone who is interested in setting up their webinars. People who have an interest in knowing how to create webinars. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The How to Create Successful Webinar is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Business Consultant Business Professional Entrepreneur Manager. How to Create Successful Webinar Module One - Getting Started 00:30:00 Module Two - What Can a Webinar Do? 00:30:00 Module Three - Successful Webinar Criteria 01:00:00 Module Four - Find the Right Format 01:00:00 Module Five - Marketing and Social Media 01:00:00 Module Six - Leading up to Your Webinar 01:00:00 Module Seven - Drive Up Registration 00:30:00 Module Eight - Presentation Tips 01:00:00 Module Nine - Interacting with Your Audience 01:00:00 Module Ten - Mistakes to Avoid 01:00:00 Module Eleven - Post Event 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities How to Create Successful Webinar- Activities 00:00:00 Mock Exam Mock Exam- How to Create Successful Webinar 00:20:00 Final Exam Final Exam- How to Create Successful Webinar 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How to Create Successful Webinar
Delivered Online On Demand10 hours 40 minutes
£18

How to Become Successful

4.3(43)

By John Academy

Ever wonder why some people are very successful but others not? How could they get there and why are you where you are in your life? It's easier and more comfortable to believe that success just happens to some people. But that couldn't be further from the truth. In this course, you will dive deeper into productivity and learn the principles that all successful people follow. Description: Regardless of how old you are, the place you're from or what you accomplish as a profession, we as a whole share something in common-a desire to be successful. Every individual's meaning of achievement is distinctive, some may characterise accomplishment, however, as some may define success as being a loving and faithful spouse or a caring and responsible parent, while most people would equate success with wealth, fame, and power. There are a lot of tips and strategies out there on how to be successful in managing your business, yet there is no better approach than following the footstep of the successful people. In this course, you will be introduced to several principles that have been used earlier by well-known businesses. By the end of this course, you will learn how to make yourself, your profession or your business a success from scratch. Who is the course for? Individuals who want to start their own successful business and the business owner struggling with their current business and wish to take it to advanced level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. How to Become Successful Introduction 00:15:00 Section #1: Success in Managing or Running a Business 01:00:00 Section #2 a: How to be Successful in the Workplace 01:00:00 Section #2 b: How to be Successful with Money 01:00:00 Section #3: Success in Your Personal Life: The Most Important Things 01:00:00 Conclusion 00:15:00

How to Become Successful
Delivered Online On Demand4 hours 30 minutes
£18

How Addiction, Anxiety, Depression & Trauma Go Together

4.3(43)

By John Academy

Course Overview Without proper aid, issues like addiction, anxiety, or PTSD can get out of hand and destroy the affected people's lives. The How Addiction, Anxiety, Depression & Trauma Go Together course is giving you the opportunity to help out these poor souls. In this course, you will learn essential knowledge and skills to provide support to those who are suffering. The How Addiction, Anxiety, Depression & Trauma Go Together course will teach you the ins and outs of the healing process. You will learn the importance of re-framing. From this valuable course, you will understand how to identify the negative core beliefs and grasp detailed information on addiction-related problems. The modules will teach you the strategies required for recovering from trauma, alcohol and drugs. You will receive lessons on existentialism, the power of now and the importance of forgiveness. In this step by step learning process, you will understand the difference between attachment and authenticity. This How Addiction, Anxiety, Depression & Trauma Go Together course is designed to educate you on these sensitive issues and give you the skills to pursue a career in the relevant industry. Join the course and enrich your knowledge. Learning Outcomes Understand the process of healing and re-framing Enrich your knowledge about addiction issues Know the difference between shock and trauma Learn the strategies of eliminating negative thoughts Gain in-depth knowledge about the process of recovering from addiction and trauma Familiarize with the power of forgiveness Who is this course for? This course is suitable for anyone interested in learning this topic and the professions working in the relevant fields. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The How Addiction, Anxiety, Depression & Trauma Go Together course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Therapist Psychologist Introduction Introduction 00:01:00 Healing, Thriving & Re-Framing Healing 00:11:00 The Art of Thriving 00:04:00 The Art & Benefits of Reframing 00:03:00 Advocate vs. Adversary 00:09:00 Addiction, Beliefs & Ambivalences Dependence & Addiction & the Relationship to Fear, Phobia & Anxiety 00:11:00 Rumpelstiltskin, Grace & Enlightenment 00:03:00 Negative Core Beliefs 00:05:00 Family Beliefs vs. Personal Beliefs 00:07:00 Observation, Awareness, Mindfulness and the Ambivalence of Addiction 00:03:00 'C' Words for Change - the Power of Just One Letter 00:06:00 Attitude = Experience 00:06:00 The Way Forward in Clearing Trauma PTSD - Shock vs. Trauma 00:04:00 Energy Packets - What are they? 00:05:00 Trauma List 00:05:00 Inner Dialogue 00:04:00 TAT Pose & the Three-Spot Tapping Points 00:07:00 Atavisms & Miasms 00:05:00 The Issue of the 'Super-Sensitive' 00:02:00 Releasing Negative Feelings 00:08:00 Process, Possibilities & Awareness Alcohol & Drug Recovery - other considerations 00:03:00 Seasonal Affective Disorder (S.A.D.) 00:03:00 Pyroluria 00:05:00 The Animal Metaphor Exercise 00:12:00 Daily Energy Tune-Up 00:09:00 Questions, Reflections, Insights & Healing Options Existentialism - the questions 00:05:00 Energy Medicine Healing Modalities 00:03:00 The Need for Forgiveness 00:04:00 Sydney Banks - Reflections on 'The Enlightened Gardener' 00:04:00 The Tao of Tapas 00:08:00 The Power of Now 00:07:00 Addiction, Authenticity, Boundaries & Enabling Attachment vs. Authenticity 00:06:00 Finding the Palace of Possibilities 00:07:00 Addiction & its Paradoxes 00:30:00 Addiction, Boundaries & Enabling 00:57:00 The use of Medication for Alcohol Use Disorder (AUD) 00:07:00 Live a Life that Matters 00:02:00 Things Have Changed 00:05:00 Resources Resources - How Addiction, Anxiety, Depression & Trauma Go Together 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How Addiction, Anxiety, Depression & Trauma Go Together
Delivered Online On Demand4 hours 46 minutes
£18

Hotel Receptionist Diploma

4.3(43)

By John Academy

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Hotel Receptionist Diploma
Delivered Online On Demand9 hours
£18

Hospitality Management Diploma

4.3(43)

By John Academy

Course Overview The hospitality industry is filled with possibilities; if you can grasp the right tactics, you can establish a flourishing career in this industry. The Hospitality Management Diploma course is here to introduce you to these tricks and help you climb the career ladder. The Hospitality Management Diploma Course will provide you with the theoretical knowledge and practical skills required in the hospitality industry. From the easy to follow modules, you will be able to identify the fundamentals of hospitality management. You will understand the recruitment and selection method. This course will help you to build your competence in front desk operations, security operations, managing service quality and more. You will grasp the strategies to meet your customers' needs and keep them content with your services.  The Hospitality Management Diploma course is a complete bundle that will teach you the ins and outs of hospitality management. Enroll in the course and kickstart your career in the relevant industry. Learning Outcomes Get valuable insights into the hotel industry Understand the recruitment and selection process followed in this industry Grasp the strategies for managing front desk operations, housekeeping and security operations. Pick up the effective skills for tourism marketing Build the essential knowledge and expertise for managing accounts Learn the tips and tricks to keep your customers satisfied Who is this course for? The Hospitality Management Diploma course is ideal for both the current and future professionals of the hospitality industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hospitality Management Diploma course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Hotel Manager Tourist Group Manager Restaurant Manager Catering Manager Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry 00:17:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:20:00 Module 04: The Process of Development and Training in Hospitality Industry 00:23:00 Module 05: Management of Front Office Operations 00:18:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:26:00 Module 07: Management of Food and Beverage Operations 00:19:00 Module 08: Management of Service Quality in Hospitality Industry 00:19:00 Module 09: Marketing in Travel and Tourism Business 00:23:00 Module 10: Accounting in Hospitality Industry 00:25:00 Module 11: Customer Satisfaction 00:22:00 Module 12: E-Hospitality and Technology 00:21:00 Mock Exam Mock Exam - Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hospitality Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Hospitality Management Diploma
Delivered Online On Demand4 hours 56 minutes
£18