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62357 Courses

Certified Home Business Skills and Training

By iStudy UK

Creative ideas to start your Business from your own Home Thinking of starting a business from home? Then what are you waiting for. Make your own start ups and be your own boss. This course is the perfect guide for you to kickstart your own home business. A home business is where the primary office is at home. The business can be any size or any type as long as the office itself is located in a home. Two out of three companies (of all sizes) begin in a spare bedroom, garage, basement or sometimes even a bathroom. That's how companies as diverse as Apple Computer, Baskin-Robbins ice cream, Electronic Data Systems, Hallmark cards, the Lillian Vernon catalog, and Purex began. Of course, the internet makes operating a virtual company from home more feasible and popular than ever.You need to learn how to setup one and manage it. One of the popular online home businesses is a copywriting business which this course will teach you. Everything you need to know about a home business is provided in this complete and comprehensive course. Course Highlights Certified Home Business Skills and Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Home Business Skills and Training into 49 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 12 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Home Business Skills and Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Home Business Skills and Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Home Business Skills and Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Home Business Introduction FREE 01:00:00 How To Get A Meeting Anyone FREE 01:00:00 The Good and Bad Of Lists 00:30:00 Picking The Company 00:30:00 The Glue Is In The Rapport 01:30:00 Low End Products and Upselling 01:00:00 Sing's It's Time To Let Go 00:30:00 Sustaining Your Empire 00:30:00 Wrapping Up 00:30:00 Home Business Home Based Business: Day Care 00:30:00 A Home Based Business: Marketing For Others 00:30:00 At Home: Accounting Business 00:15:00 At Home: Bridal Consultant Business 00:30:00 At Home: Business In Medical Or Legal Coding 02:00:00 At Home: Tutoring Home Based Jobs 00:30:00 Blogging: As A Home Based Business 00:30:00 Desktop Publishing: At Home Job 00:30:00 Home Based Business: As A Real Estate Agent 00:30:00 Home Business Perfect Guide In: Creative Arts 00:30:00 Home Based Business: In MLM Industry 00:30:00 Home Based: Tax Preparation Business 00:15:00 Home Based Business: As A Freelance Writer 01:00:00 Home Based Business: As A Personal Trainer 00:30:00 Home Based Business: As A Web Designer 00:15:00 Work at Home: Freelance Consultant Career 00:15:00 Home Based Businesses With: Children's Products 02:00:00 Home Based: eBay Business 01:00:00 Home Based: Financial Aid Provider 02:00:00 Home Based Jobs In The Pet Industry 00:15:00 Search Engine Optimization Specialist Works From Home 00:15:00 Selling Insurance: As A Work At Home Business 00:15:00 Telemarketing: As A Home Based Business 00:15:00 Work at Home: As A Direct Seller 00:15:00 Work At Home: As An Affiliate 00:15:00 Potential Income 00:15:00 Copywriting Home Business Introduction 00:30:00 Why Copywriting? 01:00:00 Examples Of Powerful Copywriting At Work 01:00:00 The Key To Effective Copywriting 01:00:00 The Easiest Way To Capture Leads For Your Home Business 01:00:00 The Easiest Way To Write Copy For Promo Emails 01:00:00 The Easiest Way To Write Powerful Blog Posts 01:00:00 The Fastest Way To Drive Traffic From Social Bookmarks 01:00:00 The Art Of Writing A Good Press Release 01:00:00 AdWords -The Art Of Short Text 01:00:00 The Art Of Writing A Good Affiliate Promo Page 02:00:00 The Art Of Writing A Good Sales Letter 01:00:00 Maximising Every Dollar 00:30:00 Final Thoughts 00:15:00 Mock Exam Final Exam

Certified Home Business Skills and Training
Delivered Online On Demand36 hours
£25

Advanced Professional Diploma in Customer Relationship Management

By iStudy UK

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Advanced Professional Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£25

Logistics Management (Advanced): Part 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Logistics Management (Advanced): Part 3 course. This course is very short and you can complete it within a very short time. In this Logistics Management (Advanced): Part 3 course you will get fundamental ideas of logistics management, the key understanding of negotiation techniques, transport management and so on. Enrol in this course today and start your instant first step towards learning about the principles of warehousing. Learn faster for instant implementation. Learning Outcome Familiarise with transport management Understand negotiation techniques Gain in-depth knowledge of customer service and logistics Learn about the principles of warehousing How Much Do Logistics Managers Earn? Senior - £68,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £30,000 (Apprx.) Requirement Our Logistics Management (Advanced): Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Logistics Management (Advanced): Part 3 Module 01: Principles of Warehousing 00:25:00 Module 02: Transport Management 00:40:00 Module 03: Negotiation Techniques 00:17:00 Module 04: Customer Service and Logistics 00:32:00 Assignment Assignment - Logistics Management (Advanced): Part 3 00:00:00

Logistics Management (Advanced): Part 3
Delivered Online On Demand1 hour 54 minutes
£25

Nursery Assistant: Part 1

By iStudy UK

Course Description Get instant knowledge from this bite-sized Nursery Assistant: Part 1 course. This course is very short and you can complete it within a very short time. In this Nursery Assistant: Part 1 course you will get fundamental ideas of nursery assistance, the key understanding of child development, the importance of early years development and so on. Enrol in this course today and start your instant first step towards learning about nursery assistance. Learn faster for instant implementation. Learning outcome  Familiarise with care for children Understand child development Understand the importance of early years development Learn about nursery assistance How Much Do Nursery Assistants Earn? Senior - £25,000(Appx.) Average - £19,000(Appx.) Starting - £15,000(Appx.) Requirement Our Nursery Assistant: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Nursery Assistant: Part 1 Module 01: Introduction to Nursery Assistance 00:23:00 Module 02: Understanding Child Development 00:24:00 Module 03: Importance of Early Years Development 00:19:00 Module 04: Care for Children 00:18:00 Assignment Assignment - Nursery Assistant: Part 1 00:00:00

Nursery Assistant: Part 1
Delivered Online On Demand1 hour 24 minutes
£25

Leadership and Management: Part 2 (Skills)

By iStudy UK

Course Description Pick up effective leadership and management skills from the Leadership and Management: Part 2 (Skills) course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. The Leadership and Management: Part 2 (Skills) course will show you the tips and tricks of negotiation. Join the course to master the skills of leadership and management. Learning outcome  Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Grasp valuable negotiation strategies How Much Do Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Management: Part 2 (Skills) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Management: Part 2 (Skills) Module 01: Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:33:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Assignment Assignment - Leadership and Management: Part 2 (Skills) 00:00:00

Leadership and Management: Part 2 (Skills)
Delivered Online On Demand2 hours 7 minutes
£25

Facilities Management: Part 2

By iStudy UK

Course Description Elevate your facilities' management skills with the Facilities Management: Part 2 course. In this course, you will learn about the health and safety measures that must be followed in the workplace. The instructor will train you on sustainable facility management. You will attain the skills required for maintenance and repairs. This Facilities Management: Part 2  course will provide you with practical project management strategies. You will become competent in business development and succession planning. Join the course and take your skills to the next level. Learning outcome  Learn how to ensure safety at the workplace Enrich your knowledge on sustainable facilities management Gain valuable skills for project management Understand the strategies of business development and succession planning How Much Do Facilities Managers Earn? Senior - £60,000(Appx.) Average - £38,000(Appx.) Starting - £26,000(Appx.) Requirement Our Facilities Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Facilities Management: Part 2 Health and Safety at Work 00:22:00 Sustainable Facility Management 00:15:00 Maintenance and Repairs 00:18:00 Project Management 00:27:00 Business Development and Succession Planning 00:25:00 Assignment Assignment - Facilities Management: Part 2 00:00:00

Facilities Management: Part 2
Delivered Online On Demand1 hour 47 minutes
£25

Airport Management: Part 1

By iStudy UK

Course Description If you are someone who is looking to gather knowledge about airport management, this Airport Management: Part 1 course is the right choice for you to begin with. In this course, you will get an understanding of airport management and the different ways airports operate. You will learn why high-quality customer service is essential to airport management. This Airport Management: Part 1 course will make you familiar with airport terminal buildings and the management priorities of overseeing terminals. You will also learn how airports operate efficiently and handle baggage. This bite-size course will teach you about peak times in airport operations and the complex considerations involved in airline schedules. If all these sound good to you, what are you waiting for? Enrol today and start learning!  Learning outcome  Understand airport management and the different ways airports operate Learn why high-quality customer service is essential to airport management Familiarise yourself with airport terminal buildings Learn how airports operate efficiently and handle baggage Get to know the peak times in airport operations How Much Do Airport Managers Earn? Senior - £45,000(Appx.) Average - £34,000(Appx.) Starting - £32,000(Appx.) Requirement Our Airport Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Airport Management: Part 1 Module 01: Introduction to Airport Management 00:14:00 Module 02: Airport Customer Service 00:10:00 Module 03: Passenger Terminal Management 00:14:00 Module 04: Airport Components 00:15:00 Module 05: Airport Peaks and Airline Scheduling 00:16:00 Assignment Assignment - Airport Management: Part 1 00:00:00

Airport Management: Part 1
Delivered Online On Demand1 hour 9 minutes
£25

Hospitality Management and Restaurant Business: Part 1

By iStudy UK

Course Description The Hospitality Management and Restaurant Business: Part 1 course is designed to give you a deeper understanding of different aspects of the restaurant business and hospitality management. In this course, you will learn the importance of hospitality management and how, as a manager, you can deliver the best quality hospitality to your customers. In addition, you will gain a greater understanding of the hotel industry. This Hospitality Management and Restaurant Business: Part 1 course will help you explore the ideal recruitment procedure. You will also learn about the different steps you need to take to develop a training program. If all these sound good, what are you waiting for? Enrol today and start learning!  Learning outcome  Learn the importance of hospitality management Gain a greater understanding of the hotel industry Explore the ideal recruitment procedure Understand the different steps you need to take to develop a training program How Much Do Restaurant Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management and Restaurant Business: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management and Restaurant Business: Part 1 Module 01: Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry 00:15:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:18:00 Module 04: The Process of Development and Training in Hospitality Industry 00:21:00 Module 05: Starting a Takeaway Business 00:21:00 Module 06: Going Online 00:25:00 Assignment Assignment - Hospitality Management and Restaurant Business: Part 1 00:00:00

Hospitality Management and Restaurant Business: Part 1
Delivered Online On Demand2 hours 1 minutes
£25

Hospitality Management: Part 3

By iStudy UK

Course Description The Hospitality Management: Part 3 course is designed to give you a deeper understanding of different aspects of hospitality management. In this bite-size course, you will learn about the different marketing strategies that are used in the travel, tourism and hospitality industries. You will learn about the importance of market research in these industries. In addition, you will learn the principles of accounting. You will find out how important consistency is in delivering customer satisfaction. If all these sound good, enrol today and start learning! Learning outcome  Broaden your understanding of compliance Familiarise yourself with the five essential components of compliance Learn about the compliance management system Enrich your knowledge of compliance audit How Much Do Facilities Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management: Part 3 Module 01: Marketing in Travel and Tourism Business 00:21:00 Module 02: Accounting in Hospitality Industry 00:23:00 Module 03: Customer Satisfaction 00:20:00 Module 04: E-Hospitality and Technology 00:19:00 Assignment Assignment - Hospitality Management: Part 3 00:00:00

Hospitality Management: Part 3
Delivered Online On Demand1 hour 23 minutes
£25

Office Administration and Stress Management: Part 1

By iStudy UK

Course Description This Office Administration and Stress Management: Part 1 course is designed to introduce you to office administration. In this course, you will learn the skills an effective administrator requires in his job. This course will help you develop your communication skills and enhance your organisational skills. If all these sound good to you, join the course right away!  Learning outcome  Familiarise yourself with office administration Get to know the skills an effective office administrator needs Improve your communication skills Enhance your organisational capabilities How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 1 Module 01: Introduction to Office Administration 00:14:00 Module 02: Skills of an Effective Administrator 00:15:00 Module 03: Communication Skills 00:25:00 Module 04: Organisational Skills 01:16:00 Assignment Assignment - Office Administration and Stress Management: Part 1 00:00:00

Office Administration and Stress Management: Part 1
Delivered Online On Demand2 hours 10 minutes
£25