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Practical Sales Skills 1 Day Workshop in Crewe

Customer Service Essentials 1 Day Training in Newcastle

Customer Service Essentials 1 Day Training in Heathrow

Customer Service Essentials 1 Day Training in Crewe

Customer Service Essentials 1 Day Training in Wokingham

The “ISO 20387 Lead Assessor Course” is a comprehensive program designed to equip individuals with the knowledge and skills needed to assess and evaluate biobanking systems in accordance with ISO 20387:2018. This course focuses on the principles of assessment, audit methodologies, and the specific requirements of ISO 20387. Participants will learn how to lead and conduct assessments of biobanking facilities and organizations to ensure compliance with the standard.

The QCF approved qualification came into effect on 1st October 2013, along with new guidance on assessing the needs of First Aid in your workplace. Your risk assessments of First Aid needs may well identify the need for Emergency First Aiders at Work (EFAW) either as an addition to your First Aiders (3-day), or where your Company activities are low risk. A lot of our Clients have requested this course as extra cover when working on construction sites or similar works covered by the Principal Contractors trained site first aiders and for smaller works. Aims To give a basic knowledge to help you deal with any Emergency First Aid at Work. Course Content • Responsibilities and reporting • Assessment of the situation • Basic hygiene in First Aid • Dealing with an unresponsive casualty • Resuscitation and AED (defib) • Heart attacks • Bleeding • Minor injuries • Choking • Shock • Seizures. Prerequisites None - The course is intended either as an introduction or as a refresher. Assessment Delegates will be required to pass a multiple-choice test at the end of the training. (In addition, the HSE strongly recommend that all students undergo an annual refresher programme of about 3 hours, although this is not mandatory). Certificate On successful completion of the course, all delegates will receive a certificate of attendance. Instructions We regret that we may not be able to accept people onto a course who are more than 30 minutes late due to contact hours and the content that would be missed. It is a requirement of our regulators, to check ID for all delegates attending our courses. Driving licence, passport, work ID badge or a debit / credit card are all acceptable means of ID. Directions Location Map

This NEW course combines the QA Level 3 Award in Emergency First Aid at Work (RQF) with QA Level 3 Award in Paediatric First Aid (RQF) giving you 2 courses in one. Instead of 12 hours to gain 2 qualifications it is combined into 1 extended day (7 hrs approx) This is the ideal course those working with children and adults in any environment eg: Sports clubs, community groups, Schools Individuals can book at £102.00 per person on an 'Open' course at our training Centre in Newtownards. Please contact us if you would prefer an onsite course at your club minimum booking of 6 learners applies. Discounts available for a full course of 12 learners. (Telephone for more details 07853 393 777) There is No VAT, Prices include learner registrations, QA e-certification, CPR faceshield and course reference booklet.

Any person who requires the minimum legal requirement to work on air conditioning and refrigeration equipment including air conditioning and refrigeration engineers and technicians, all plant engineers, apprentices, personnel concerned with the recovery, charging or disposal of refrigerants and new comers into the industry. F Gas Regulations training courses are designed for both experienced air-conditioning and refrigeration engineers and also candidates who are looking to cross train and gain qualifications in the air conditioning / refrigeration sector. This F Gas regulations qualification is to meet the legal requirements of EC Regulation 842/2006 (commonly known as the F Gas Regulations). The Certification Schemes are designed for operatives who install, service and repair refrigeration, air-conditioning and heat pump systems, and require the following skills: Safe handling of refrigerant techniques Pipework and Jointing skills Recovery of Refrigerants (restricted to small systems only) Intrusive and non-intrusive leak and performance checking Category 1 covers all aspects of installation, commissioning, servicing, maintenance, recovery and leak checking on all refrigeration, air-conditioning and heat pump systems in accordance with the F-Gas Regulation EC842/2006, regardless of the weight of refrigerant in the system. F Gas regulations Course subjects are: Pressure test and discharge to BSEN378 Charge a blended refrigerant Evaluate system performance to ensure competence (using rule of thumb, temperature, refrigerant state and pressure) Leak test to EC1516/2007 Fabricate and fit brazed and mechanical joints Uphold F-Gas records and log books. Handle refrigerant safely and dispose of rightfully Pressure Regulation compliance All candidates will be able to ensure systems are tight, efficient in their use of energy and meet the F-Gas legal requirement.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.