Name: ITIL 4 Specialist: Drive Stakeholder Value
Price: 2295 GBP
Availability: InStock

Redhill

<h3><b>NFV training course description</b></h3>
        <p>Network Functions Virtualization (NFV) brings many
benefits, this training course cuts through the hype and
looks at the technology, architecture and products
available for NFV.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
     <li>Explain how NFV works.</li>
              <li>Describe the architecture of NFV.</li>
              <li>Explain the relationship between NFV and SDN.</li>
              <li>Recognise the impact NFV will have on existing
networks.</li>
      </ul>
        <h5>
        <b>NFV training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone wishing to know more about NFV.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Introduction to Virtualization.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
			
				 <h3><b>NFV training course content</b></h3>
      <ul>
				<li>Introduction</li><p>
What is NfV? What are network Functions? NfV
benefits, NfV market drivers. ETSI NfV framework.
				</p><li>Virtualization review</li><p>
Server, storage and network virtualization and NfV.
Virtual machines, containers and docker. Data
centres, clouds, SaaS, IaaS, PaaS.
</p><li>Virtualization of Network Functions</li><p>
Network virtualization versus Network Function
virtualization.
</p><li>ETSI NfV architecture</li><p>
ETSI documents, Architecture overview, compute
domain, hypervisor domain, infrastructure network
domain.
</p><li>IETF and NfV</li><p>
Creating services, Service Functions, Service
Function Chaining. SPRING and source packet
routing. YANG and NetConf. RESTCONF. VLANs,
VPNs, VXLAN.
</p><li>MANO</li><p>
Management and Orchestration. OpenStack,
OpenDaylight PaaS and NfV. The VNF domain. Service
graphs, MANO descriptors, Open orchestration.
</p><li>The virtualization layer</li><p>
VM centric model, containers versus hypervisors,
FD.io.
</p><li>Summary</li><p>
Deploying NfV, performance, testing. Futures.</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Essential NFV

General Admission

<h3><b>Supporting Microsoft SharePoint course description</b></h3>
      <p>  A concise hands on course enabling delegates to
manage and administer a SharePoint site.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
	       <li>Perform initial farm configuration.</li>
																								<li>Use stsadm commands.</li>
                   				 <li>Manage content.</li>
																								<li>Secure SharePoint.</li>	
                        <li>Customise SharePoint search.</li>
                   				 <li>Monitor and performance tune SharePoint.</li>
                  </ul>
                
        <h5><b>Supporting Microsoft SharePoint server course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with Microsoft SQL server</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>SharePoint Administrators.
                    </p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Supporting Microsoft SharePoint course contents</b></h3>
      <ul>
				<li>SharePoint Introduction </li><p>
A SharePoint installation. Initial farm configuration. Creating a site collection.

</p><li>Administering SharePoint </li><p>
Stsadm commands, automation with PowerShell.

</p><li>Managing content </li><p>
Lists, libraries, items and documents

</p><li>Security </li><p>
SecureStore, Users and groups, roles and role assignments. Permission levels.

</p><li>SharePoint search </li><p>
Configure search, refine search.

</p><li>SharePoint performance </li><p>
Diagnostic logging, logging levels, Health anaylzer, performance bottlenecks.
</p>
      </ul>

Microsoft SharePoint

<h3><b>SS7 training course description</b></h3>
      <p>  An Introduction to Signalling System No 7. Covering the terminology, technology and topology of the Core Signalling System. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
    <li>Describe the evolution of SS7.</li>
					<li>Identify the component parts of SS7.  </li>
                    <li>Describe the basic method of operation of SS7. </li>
                    <li>Describe a basic call set-up and clear within SS7.</li>
                  </ul>
        <h5>
        <b>SS7 training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network/Systems engineers<br />Operators/Planners.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Telecommunications Introduction</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SS7 training course contents</b></h3>
      <ul>
				<li>Introduction 	</li><p>
Digital Signalling, CAS, CAS Applications, CCS,
Layer 1, Layer 2 (HDLC), Layer 3, Evolution of
SS7, Common SS7 functions.
</p><li>Physical Functionality </li><p>
SS7 Topology, Service Switching Point (SSP),
Signalling Transfer Point (STP), Service Control
Point (SCP), Database Types, CMSDB, NP, LIDB,
HLR, VLR, Signalling Modes, Link Types, Further
Redundancy, Linksets, Signalling Routes.
</p><li>Addressing </li><p>
Addressing in SS7, E.164, ANSI PCs, ITU-T
(CCITT) PCs, Connecting Networks (ISPs/NSPs).
</p><li>Message Transfer Part </li><p>
SS7 Protocol Stack, MTP Level 1, MTP Level 2,
Signalling Units, Flow Control, Fill In Signalling Unit
(FISU), Link Status Signalling Unit (LSSU),
Message Signalling Unit (MSU), MTP Level 3.
</p><li>Application and User Parts </li><p>
Signalling Connection Control Part (SCCP),
Transaction Capabilities Application Part (TCAP),
Telephone User Part, BTUP, ISDN User Part
(ISUP), ISUP - Supplementary Services, ISUP -
Call, Call Set-up over SS7.
</p><li>The Intelligent Network </li><p>
Function of IN, Evolution of IN, Conceptual Model,
Target Services and Service Features,
				Independent Building Blocks. </p>
      </ul>

Essential SS7

<h3><b>LTE training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies used within a 3G
UMTS mobile network. During the course we will
investigate the UMTS air interface and the use of
Wideband-Code Division Multiple Access (WCDMA) to
facilitate high speed data access, together with HSPA
to offer mobile broadband services. We will describe
the use of soft handover rather than hard handover
procedures and soft capacity sharing. The course
includes a brief exploration of the UMTS protocol stack
and the use of PDP Context and QoS support features.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>Explain the 3G UMTS architecture.</li>
																				<li>Describe the role of a Drifting &amp; Serving RNC.</li>
                    <li>Explain the use of ARQ &amp; HARQ for mobile broadband.</li>
                    <li>Describe how IMS integrates into the architecture.</li>
                    <li>Describe the use of Media Gateway Controllers.</li>
                    <li>Identify the temporary identities used within 3G UMTS.</li>
                  </ul>
        <h5>
        <b>LTE training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working within the telecommunications area,
especially within the mobile environment.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified<br />Telecommunications Introduction
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LTE training course contents</b></h3>
      <ul>
				<li>LTE Introduction </li><p>
The path to LTE, 3GPP. LTE to LTE advanced.

</p><li>LTE Architecture </li><p>
The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation.

</p><li>LTE technologies </li><p>
Transmission, reception, OFDMA, multiple antenna, MIMO.

</p><li>LTE Air interface </li><p>
Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols.

</p><li>Cell acquisition </li><p>
Power on, selecting networks and cells. RRC connection. Attach procedure.
 
</p><li>Mobility management </li><p>
Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks.

</p><li>Voice and text </li><p>
IMS, QoS, policy and charging.</p>
      </ul>

Essential LTE

<h3><b>Advanced DNS training course description</b></h3>
      <p>This two-day hands on DNS training course studies both the UNIX BIND and the Microsoft (MS DNS) implementations. The course follows on from our Definitive DNS for engineers course starting with best practices. The majority of the course is spent on securing DNS and in particular DNSSEC. Some parts are specific to BIND. Students choose whether to use Windows or UNIX for the hands on sessions.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Implement DNS best practices.</li>
											 <li>Harden DNS servers.</li>
											 <li>Install, configure, maintain and troubleshoot DNSSEC.</li>
                  </ul>
       
        <h5>
        <b>Advanced DNS training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff wanting to learn DNS including:<br />
                                        Network personnel.<br />
                                        System administrators.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> Total DNS for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced DNS training course contents</b></h3>
      <ul>
				<li>Best practices</li><p>
MX and PTR records, lame delegations,
disallowing recursion, TTLs, online testing. <br /><span>Hands on</span> Review of your DNS servers.
</p><li>Split DNS</li><p>
Partitioning internal and external DNS, views.
<br /><span>Hands on</span> Implementing split DNS.
</p><li>Hardening DNS</li><p>
ACLs, recursion, queries, trusted sources, chroot
jail, secure BIND template. <br /><span>Hands on</span> Securing the
DNS server.
</p><li>DNSSEC</li><p>
What is DNSSEC? DNSSEC benefits, DNSSEC
RRs. DNSKEY, RRSIG, NSEC, DS. <br /><span>Hands on</span>
Creating DNSSEC keys.
</p><li>Securing zone transfers</li><p>
TSIG, shared secret. Securing DDNS. <br /><span>Hands on</span>
Secure file transfers.
</p><li>Zone integrity</li><p>
Trusted anchors, Chains of trust, Zone status,
Zone signing, Keys. ZSK, KSK, adding keys to a
zone file. Secure delegations. <br /><span>Hands on</span> Zone
signing
	</p><li>Maintaining Signed zones</li><p>
Key rollover, pre publish, double signing, rollover
cache.
</p>
      </ul>

Advanced DNS for engineers

Ellesmere Port

FREC3 - RPL Route - 2 day course
Approved qualifications - please submit for approval prior to booking






Medical Education Group LTD

FREC3 RPL route - 2025

London

<h2>ITIL® 4 Specialist: High Velocity IT: In-House Training</h2>
 <p>The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation.</p>
 <p>This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.</li>
 <li>Understand the digital product lifecycle in terms of the ITIL operating model.</li>
 <li>Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.</li>
 <li>Know how to contribute to achieving value with digital products.</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Learning Objectives </li> <li>Target Audience </li> <li>Characteristics </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Components </li> <li>Course Agenda </li> <li>Module-End Exercises </li> <li>Exam Details </li> </ul> <h3>Introduction to High-Velocity IT </h3> <ul> <li>High-Velocity IT </li> <li>Digital Technology </li> <li>Digital Organizations </li> <li>Digital Transformation </li> </ul> <h3>High-Velocity IT Approaches </h3> <ul> <li>Relevance of High-Velocity IT Approaches </li> <li>High-Velocity IT Approaches in Detail </li> </ul> <h3>High-Velocity IT Operating Models Introduction </h3> <ul> <li>ITIL® Perspective </li> <li>High-Velocity IT Aspects </li> <li>High-Velocity IT Applications </li> </ul> <h3>ITIL® Building Blocks for High-Velocity IT </h3> <ul> <li>Digital Product Lifecycle </li> <li>Service Value Streams </li> <li>Four Dimensions of Service Management </li> <li>ITIL® Management Practices </li> </ul> <h3>High-Velocity IT Culture </h3> <ul> <li>Key Behavior Patterns </li> <li>ITIL® Guiding Principles </li> </ul> <h3>Supporting Models and Concepts for Purpose </h3> <ul> <li>Ethics </li> <li>Design Thinking </li> </ul> <h3>Supporting Models and Concepts for People </h3> <ul> <li>Reconstructing for Service Agility </li> <li>Safety Culture </li> <li>Stress Prevention  </li> </ul> <h3>Supporting Models and Concepts for Progress </h3> <ul> <li>Working in Complex Environments Lean Culture </li> <li>ITIL® Continual Improvement Model  </li> </ul> <h3>High-Velocity IT Objectives and Techniques </h3> <ul> <li>High-Velocity IT Objectives </li> <li>High-Velocity IT Techniques </li> </ul> <h3>Techniques for Valuable Investments </h3> <ul> <li>Prioritization Techniques </li> <li>Minimum Viable Products and Services </li> <li>Product / Service Ownership </li> <li>A/B Testing </li> </ul> <h3>Techniques for Fast Developments </h3> <ul> <li>Basic Concepts Related to Fast Development </li> <li>Infrastructure as Code Reviews </li> <li>Continual Business Analysis </li> <li>Continuous Integration / Continuous Delivery (CI/CD) </li> <li>Continuous Testing </li> <li>Kanban </li> </ul> <h3>Techniques for Resilient Operations </h3> <ul> <li>Introduction to Resilient Operations </li> <li>Technical Debt </li> <li>Chaos Engineering </li> <li>Definition of Done </li> <li>Version Control </li> <li>Algorithmic IT Operations </li> <li>ChatOps </li> <li>Site Reliability Engineering (SRE) </li> </ul> <h3>Techniques for Co-created Value </h3> <ul> <li>Basic Concepts of Co-created Value </li> <li>Service Experience </li> </ul> <h3>Techniques for Assured Conformance </h3> <ul> <li>DevOps Audit Defense Toolkit </li> <li>DevSecOpsPeer Review</li> </ul>


                </section>

IIL Europe Ltd

ITIL 4 Specialist: High Velocity IT: In-House Training

<h2>ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training</h2>
 <p>The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS.</p>
 <p>This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand the key concepts of direction, planning, improvement</li>
 <li>Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context</li>
 <li>Understand the role of GRC and know how to integrate the principles and methods into the service value system</li>
 <li>Understand and know how to use the key principles and methods of continual improvement for all types of improvements</li>
 <li>Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement</li>
 <li>Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement</li>
 <li>Understand and know how to direct, plan, and improve value streams and practices</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Overview </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Learning Objectives </li> <li>Course Components </li> <li>Course Agenda </li> <li>Exercises </li> <li>Case Study: Axle Car Hire </li> <li>Case Study: HandyPerson on Demand </li> <li>Exam Details </li> </ul> <h3>Core Concepts of DPI </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Direction </li> <li>Basics of Planning </li> <li>Basics of Improvement </li> <li>Other Core Elements </li> </ul> <h3>DPI through Service Value Chain and Guiding Principles </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>DPI of the SVS </li> <li>DPI of Guiding Principles </li> </ul> <h3>Role of Direction in Strategy Management </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Introducing Strategy Management </li> <li>Developing Effective Strategies </li> </ul> <h3>Implementation of Strategies </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Managing Risks </li> <li>Making Decisions through Portfolio Management </li> <li>Directing via Governance, Risk, and Compliance (GRC) </li> </ul> <h3>Introduction to Assessment and Planning </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Core Concepts of Assessment </li> <li>Conducting Effective Assessments </li> <li>Core Concepts of Planning </li> </ul> <h3>Assessment and Planning through VSM </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Introducing VSM </li> <li>Developing Value Stream Maps </li> <li>Knowing More About VSM </li> </ul> <h3>Measurement, Reporting, and Continual Improvement </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurement and Reporting </li> <li>Alignment of Measurements and Metrics </li> <li>Success Factors and Key Performance Indicators </li> <li>Continual Improvement </li> </ul> <h3>Measurements and Continual Improvement through Dimensions and SVS </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurements for the Four Dimensions </li> <li>Continual Improvement of the Service Value Chain and Practices </li> </ul> <h3>OCM Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of OCM </li> <li>OCM throughout DPI and Service Value Chain </li> <li>Resistance and Reinforcement </li> </ul> <h3>Communication Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Effective Communication </li> <li>Communication with Stakeholders </li> </ul> <h3>SVS Development Using Four Dimensions </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Organizations and People in the SVS </li> <li>Partners and Suppliers in the SVS </li> <li>Value Streams and Processes in the SVS </li> <li>Information and Technology in the SVS</li> </ul>


                </section>

ITIL 4 Strategist: Direct, Plan and Improve: In-House Training

<h2>ITIL® 4 Specialist: Create, Deliver and Support</h2>
 <p>The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. </p>
 <p>This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p><h3>What You Will Learn</h3>
 <p>The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: </p>
 <ul>
 <li>Understand how to plan and build a service value stream to create, deliver, and support services </li>
 <li>Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams </li>
 <li>Know how to create, deliver, and support services</li>
 </ul><section>
                    <h3>Organization and Culture </h3> <ul> <li>Organizational Structures  </li> <li>Team Culture  </li> <li>Continuous Improvement </li> <li>Collaborative Culture  </li> <li>Customer-Oriented Mindset  </li> <li>Positive Communication </li> </ul> <h3>Effective Teams </h3> <ul> <li>Capabilities, Roles, and Competencies  </li> <li>Workforce Planning  </li> <li>Employee Satisfaction Management  </li> <li>Results-Based Measuring and Reporting </li> </ul> <h3>Information Technology to Create, Deliver, and Support Service  </h3> <ul> <li>Integration and Data Sharing  </li> <li>Reporting and Advanced Analytics  </li> <li>Collaboration and Workflow  </li> <li>Robotic Process Automation  </li> <li>Artificial Intelligence and Machine Learning  </li> <li>CI / CD  </li> <li>Information Model </li> </ul> <h3>Value Stream </h3> <ul> <li>Anatomy of a Value Stream  </li> <li>Designing a Value Stream </li> <li>Value Stream Mapping </li> </ul> <h3>Value Stream to Create, Deliver, and Support Services </h3> <ul> <li>Value Stream for Creation of a New Service  </li> </ul> <h3>Value Stream for User Support </h3> <ul> <li>Value Stream Model for Restoration of a Live Service  </li> </ul> <h3>Prioritize and Manage Work </h3> <ul> <li>Managing Queues and Backlogs  </li> <li>Shift-Left Approach </li> <li>Prioritizing Work  </li> </ul> <h3>Commercial and Sourcing Considerations </h3> <ul> <li>Build or Buy  </li> <li>Sourcing Models  </li> <li>Service Integration and Management</li> </ul>


                </section>

ITIL 4 Specialist: Create, Deliver and Support

<h2>ITIL® 4 Specialist: Drive Stakeholder Value</h2>
 <p>The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. </p>
 <p>This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p><h3>What You Will Learn</h3>
 <p>The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: </p>
 <ul>
 <li>Understand how customer journeys are designed  </li>
 <li>Know how to target markets and stakeholders </li>
 <li>Know how to foster stakeholder relationships  </li>
 <li>Know how to shape demand and define service offerings  </li>
 <li>Know how to align expectations and agree on details of services  </li>
 <li>Know how to onboard and offboard customers and users  </li>
 <li>Know how to act together to ensure continual value co-creation (service consumption / provisioning)  </li>
 <li>Know how to realize and validate service value</li>
 </ul><section>
                    <h3>Customer Journey</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Mastering the Customer Journey</li> <li>Touchpoints and Service Interactions</li> <li>Module Topics</li> <li>Mapping the Customer Journey</li> <li>Designing the Customer Journey</li> <li>Measuring and Improving the Customer Journey</li> </ul> <h3>Customer Journey Step 1: Explore</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Explore Step</li> <li>Module Topics</li> <li>Understanding Service Consumers</li> <li>Understanding Service Providers</li> <li>Understanding and Targeting Markets</li> </ul> <h3>Customer Journey Step 2: Engage</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Engage Step</li> <li>Aspects of Service Value</li> <li>Module Topics</li> <li>Service Relationship Types</li> <li>Building Service Relationships</li> <li>Building and Sustaining Trust and Relationships</li> <li>Analyzing Customer Needs</li> <li>Managing Suppliers and Partners</li> </ul> <h3>Customer Journey Step 3: Offer</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Shaping Demand and Service Offerings</li> <li>Module Topics</li> <li>Managing Demand and Opportunities</li> <li>Specifying and Managing Customer Requirements</li> <li>Designing Service Offerings and User Experience</li> <li>Selling and Obtaining Service Offerings</li> </ul> <h3>Customer Journey Step 4: Agree</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Aligning Expectations and Agreeing on Services</li> <li>Module Topics</li> <li>Agreeing on and Planning Value Co-Creation</li> <li>Negotiating and Agreeing on a Service</li> </ul> <h3>Customer Journey Step 5: Onboard</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Onboarding and Offboarding</li> <li>ITIL® Management Practices</li> <li>Module Topics</li> <li>Planning Onboarding</li> <li>Fostering Relationships with Users</li> <li>Providing User Engagement and Delivery Channels</li> <li>Enabling Users for Service </li> <li>Elevating Mutual Capabilities</li> <li>Offboarding</li> </ul> <h3>Customer Journey Step 6: Co-create</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Service Provision and Consumption</li> <li>Module Topics</li> <li>Service Mindset</li> <li>Ongoing Service Interactions</li> <li>Nurturing User Communities</li> </ul> <h3>Customer Journey Step 7: Realize</h3> <ul> <li>Purpose of the Module</li> <li>Measuring Service Value</li> <li>Purpose of Value Capturing and Customer Journey Improvement</li> <li>Realizing Service Value in Different Settings</li> <li>Module Topics</li> <li>Tracking Value Realization</li> <li>Assessing and Reporting Value Realization</li> <li>Evaluating Value Realization and Improving Customer Journeys</li> <li>Realizing Value for the Service Provider</li> </ul>


                </section>

ITIL 4 Specialist: Drive Stakeholder Value

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hello and welcome to our 1-day Introduction to Coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Colin Brett, Founder, and Director of Training, who facilitates these free learning days online. If you select which day you&#39;d like to attend on our website we&rsquo;ll reserve and confirm a space for you.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Free?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We recognise that signing up to a coach training involves work, time, effort, energy, finance and commitment. We thought the opportunity to join us for an experiential day may be useful in your decision-making process. Although the majority of those joining will be exploring training options, these days are also about &lsquo;coach education&rsquo; for those who would like to learn more about it&hellip;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This day may be a good investment of your time if:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re curious about what coaching actually is</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve never tried it before, but would like to</li><li fr-original-style="" style="box-sizing: border-box;">You want to change career direction</li><li fr-original-style="" style="box-sizing: border-box;">Coach training would be an augment to your current skillset/role</li><li fr-original-style="" style="box-sizing: border-box;">Coaching is an approach you&#39;d like to bring into your current organisation</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;d like to gain a practical understanding of what coaching is and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">An opportunity to explore our approach to training would be useful</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the day offer?&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a day-long experiential opportunity for you to explore coaching in a safe, engaged environment. You will leave with a clear understanding of what coaching is and isn&#39;t; how it sits along-side the other talking modalities; what it would be like to train with us, and whether professional coach training is for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">During the day we will work through topics such as:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contracting and the importance of it</li><li fr-original-style="" style="box-sizing: border-box;">Core Competencies (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Comparisons between Formal and Informal Coaching</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Practice Sessions (am and pm for comparison)</li><li fr-original-style="" style="box-sizing: border-box;">Live Coaching Demonstration and a Feedback Session based on it</li><li fr-original-style="" style="box-sizing: border-box;">Levels of Listening</li><li fr-original-style="" style="box-sizing: border-box;">Questioning</li><li fr-original-style="" style="box-sizing: border-box;">Q&amp;A Session</li><li fr-original-style="" style="box-sizing: border-box;">and more..!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About Coaching Development:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.coachingdevelopment.com/" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Coaching Development</a> has been established for over 20 years and is one of the premier international coach training institutes. Based in the UK, we have trained hundreds of coaches across the world and are proud to state that the majority of our graduates come to us via personal recommendation. The programmes we offer will equip you to practice in any sector: executive, business, individual, wellness, academia, fitness, therapeutic and many more; they are aimed at developing your skillset as a coach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our promise to you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No selling! We will not attempt to sell our programmes to you, this day is a safe learning space.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We will be open and honest with you and tell you anything you want to know about us, our approach and our training.</li><li fr-original-style="" style="box-sizing: border-box;">This free day embodies Coaching Development&rsquo;s usual approach to training offering the deepest professional integrity, incorporating highly experiential, in-depth, adult-to-adult development.</li><li fr-original-style="" style="box-sizing: border-box;">Our commitment to your learning - we will be clear about the objectives for the day and partner with you to meet these.</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to practice, take advantage of feedback, collaborate and experience practical translation of the skillset.</li><li fr-original-style="" style="box-sizing: border-box;">Our training material is accredited by the International Coach Federation - the leading global body for professional coaching and coaches.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;If you&rsquo;d like an informal chat about any aspects of the introductory day or our training you&rsquo;re very welcome to give Isy a call on: 020 8541 1313 or visit : <a href="//www.coachingdevelopment.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.coachingdevelopment.com</a>&nbsp;</p>

Coaching Development Ltd

An ICF accredited coach training programme.

Coaching Development's FREE Introduction to Coaching Day

Burnley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is the next step on your Reiki journey if you would like to be able to use Reiki at a higher level and work with clients/family</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This level 2 Reiki course is for you if you want to give Reiki healing at a more intense level or give healing treatments to others. Here you are introduced to the Reiki symbols for the first time</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Cho Ku Rei (power symbol)</li><li fr-original-style="" style="box-sizing: border-box;">Sei He Ki (emotional symbol)</li><li fr-original-style="" style="box-sizing: border-box;">Hon Sha Ze Sho Nen (distance healing symbol)</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will I learn on this course:-</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">How to use the Reiki sacred symbols</li><li fr-original-style="" style="box-sizing: border-box;">What is Distance Healing and how to use the distance symbol so you can send Reiki healing to others.</li><li fr-original-style="" style="box-sizing: border-box;">Have increased level 2 Reiki energy</li><li fr-original-style="" style="box-sizing: border-box;">How to practice Self-Healing using the increased energy</li><li fr-original-style="" style="box-sizing: border-box;">Hand positions when healing others</li><li fr-original-style="" style="box-sizing: border-box;">The 21 day Cleansing Process explained</li><li fr-original-style="" style="box-sizing: border-box;">Professional Ethics</li><li fr-original-style="" style="box-sizing: border-box;">Question and answer session</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will be initiated to the Reiki energy by a level 2 attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"> </p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course can be booked online here and you will receive instructions on how to access the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">I look forward to meeting you and sharing my knowledge and experience of Reiki with you.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What this course offers you</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Individual Support - During and after your course</li><li fr-original-style="" style="box-sizing: border-box;">Practical Experience - Step by step training is given so that you can gain valuable experience using Reiki</li><li fr-original-style="" style="box-sizing: border-box;">Energy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel</li><li fr-original-style="" style="box-sizing: border-box;">Personal Growth - You will discover for yourself the increased level of Reiki healing and be able to use its methods of healing on others and have paying clients if you wish&nbsp;</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why a Level 2 Course?&nbsp;</strong>Reiki at Level 2 is the level of training which is needed to practise Reiki healing professionally and have paying clients. Often reflexologists, aromatherapists and other complementary therapists add reiki healing to their range of healing skills that they offer their clients.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">However it is not just for those who have clients it is also a powerful self-development technique for your own personal healing experience and to share with family/friends and give them the benefit of well-being.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A certificate at Reiki Level One is needed for you to enrol on this course and I am happy to accept students who have trained elsewhere with another Reiki Master.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Reiki Two course is taught live on line using Zoom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonials:- What other students who have attended my courses are saying&nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Level Two Course</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;She explains everything so well and makes it easy to understand and connect to the reiki. This is my 2nd course I&rsquo;ve done with Margaret&rdquo; (Louise B).</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"Thank you, I thoroughly enjoyed the course." (Beverley S)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This is a very well organized and informative course! (Georgie P)</p>

This course is the next step on your Reiki journey if you would like to be able to use Reiki at a higher level and work with clients/family
This level 2 Reiki course is for you if you want to give Reiki healing at a more intense level or give healing treatments to others. Here you are introduced to the Reiki symbols for the first time
Cho Ku Rei (power symbol)
Sei He Ki (emotional symbol)
Hon Sha Ze Sho Nen (distance healing symbol)
What will I learn on this course:-
How to use the Reiki sacred symbols
What is Distance Healing and how to use the distance symbol so you can send Reiki healing to others.
Have increased level 2 Reiki energy
How to practice Self-Healing using the increased energy
Hand positions when healing others
The 21 day Cleansing Process explained
Professional Ethics
Question and answer session
You will be initiated to the Reiki energy by a level 2 attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course. 
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
The course can be booked online here and you will receive instructions on how to access the course.
I look forward to meeting you and sharing my knowledge and experience of Reiki with you.
What this course offers you
Individual Support - During and after your course
Practical Experience - Step by step training is given so that you can gain valuable experience using Reiki
Energy Perception – You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel
Personal Growth - You will discover for yourself the increased level of Reiki healing and be able to use its methods of healing on others and have paying clients if you wish
Why a Level 2 Course? Reiki at Level 2 is the level of training which is needed to practise Reiki healing professionally and have paying clients. Often reflexologists, aromatherapists and other complementary therapists add reiki healing to their range of healing skills that they offer their clients. 
However it is not just for those who have clients it is also a powerful self-development technique for your own personal healing experience and to share with family/friends and give them the benefit of well-being.
A certificate at Reiki Level One is needed for you to enrol on this course and I am happy to accept students who have trained elsewhere with another Reiki Master.
The Reiki Two course is taught live on line using Zoom.
Testimonials:- What other students who have attended my courses are saying 
Level Two Course
“She explains everything so well and makes it easy to understand and connect to the reiki. This is my 2nd course I’ve done with Margaret” (Louise B).
"Thank you, I thoroughly enjoyed the course." (Beverley S)
This is a very well organized and informative course! (Georgie P)

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level 2 Practitioner Online Course

Join Ann Wise, the Historic Church Buildings Support Officer, for a drop-in session to discuss planning for an emergency.

The Diocese of St Albans

Emergency planning - drop-in session

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Reiki One course is taught live on line using Zoom.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will I learn on this course:-</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What is Reiki and its history?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The Principles of Reiki</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Auras and chakras</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Preparation for your initiation to the Reiki energy or attunement</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What does the Reiki energy feel like?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">21 day cleansing process</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How to practise self-healing on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki and its uses with other therapies</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Your own Reiki Lineage</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Question and answer session&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course can be booked online here and you will receive instructions on how to access the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">I look forward to meeting you and sharing my knowledge and experience of Reiki with you.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What this course offers you:</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Individual Support &ndash; During and after your course, if you have any questions</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Practical Experience &ndash; Step by step training is given so that you can gain valuable experience using Reiki on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Energy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Personal Growth &ndash; You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonials:- What other students who have attended my courses are saying &nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Level One Course</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly&rdquo;. (Anne-Marie M)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This course is excellent!&rdquo; (Phil T)</p>

Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki
This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.
This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.
Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.
The Reiki One course is taught live on line using Zoom.
What will I learn on this course:-
What is Reiki and its history?
The Principles of Reiki
Auras and chakras
Preparation for your initiation to the Reiki energy or attunement
What does the Reiki energy feel like?
21 day cleansing process
How to practise self-healing on yourself
Reiki and its uses with other therapies
Your own Reiki Lineage
Question and answer session 
You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
The course can be booked online here and you will receive instructions on how to access the course.
I look forward to meeting you and sharing my knowledge and experience of Reiki with you.
What this course offers you:
Individual Support – During and after your course, if you have any questions
Practical Experience – Step by step training is given so that you can gain valuable experience using Reiki on yourself
Energy Perception – You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel
Personal Growth – You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing
Testimonials:- What other students who have attended my courses are saying 
Level One Course
“I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly”. (Anne-Marie M)
“This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)
“This course is excellent!” (Phil T)

Reiki Level One Online Course - New to Reiki this is for you

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/fd715e28-b008-42aa-90c3-52b7e0a88bd7/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">On a Sunday close to the New Moon each lunar cycle, I&#39;m offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This space is for you if&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&#39;re longing for spaciousness</li><li fr-original-style="" style="box-sizing: border-box;">Your whole &nbsp;system would appreciate the sense of a deep opening sigh</li><li fr-original-style="" style="box-sizing: border-box;">You know somewhere calling from within that Self Care has to be a priority</li><li fr-original-style="" style="box-sizing: border-box;">You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">You&#39;d welcome an hour on a Sunday of relaxing restorative connection.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/c6e2a8f2-d1fd-43ba-814d-5b23c927b6f9/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have a series of invitations to&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.</li><li fr-original-style="" style="box-sizing: border-box;">Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.</li><li fr-original-style="" style="box-sizing: border-box;">Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.</li><li fr-original-style="" style="box-sizing: border-box;">Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.</li><li fr-original-style="" style="box-sizing: border-box;">Journal to find new ways of expressing ideas that emerge in these session.</li><li fr-original-style="" style="box-sizing: border-box;">Meet others on a journey of self-discovery</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/e7785701-8274-46e0-821b-01a7820419e6/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If this appeals, I very much look forward to seeing you !</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dates and themes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 10th March - Emergence &nbsp;-Being with your lifeforce</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 7th April &nbsp;- Mandala -Healing &nbsp;patterns in nature &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 12th May - &nbsp;Belonging - Witnessing Trees</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 9th June - A quiet inner voice - encircling an image</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 7th July - encounters and initiations - equanimity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 4th August - deep in the woods -keeping faith</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 1st September - Arrival of the pioneer </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 6th October</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 3rd November</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>


On a Sunday close to the New Moon each lunar cycle, I'm offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. This space is for you if
You're longing for spaciousness
Your whole system would appreciate the sense of a deep opening sigh
You know somewhere calling from within that Self Care has to be a priority
You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.
You'd welcome an hour on a Sunday of relaxing restorative connection.

You will have a series of invitations to 
Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.
Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.
Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.
Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.
Journal to find new ways of expressing ideas that emerge in these session.
Meet others on a journey of self-discovery

If this appeals, I very much look forward to seeing you !


Dates and themes:
Sunday 10th March - Emergence -Being with your lifeforce
Sunday 7th April - Mandala -Healing patterns in nature 
Sunday 12th May - Belonging - Witnessing Trees
Sunday 9th June - A quiet inner voice - encircling an image
Sunday 7th July - encounters and initiations - equanimity
Sunday 4th August - finding non attachment
Sunday 1st September -follow the sun
Sunday 6th October - surrender to the holy plan!
Sunday 3rd November  - return to the innocence







The Soul Shed

Time and space  for you to reconnect with your intuitive guidence in gentle restorative community.


Sunday Openings at The Soul Shed

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

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