59270 Courses

Productive and impactful meetings through proficient communication techniques is something we all want to improve. This involves mastering skills such as clear articulation, active listening, and concise summarization to ensure effective exchange of ideas and information among participants. By emphasizing techniques like agenda setting, time management, and fostering a collaborative atmosphere, the goal is to enhance meeting efficiency, maximize productivity, and strengthen team cohesion through effective communication practices. Learning Objectives The following are some of the key outcomes in this course: Discover the five steps to running meetings that are more efficient, more constructive, and more engaging for you and your team Develop an effective agenda that will give your team clarity, focus, and alignment Understand the conditions and steps involved in cultivating consensus as well as four strategies for reaching consensus faster. Reasons why conflicts arise and six strategies for resolving them Target Audience Young Professionals

There are two levels of rapport: transactional and relational. Discover the three skills for building instant rapport and the goal of transactional rapport. Discover the technique to turn small talk into SMART talk and increase the emotional connection. Understand how to maintain good relations for long term business. Learning Objectives Discover two levels of rapport, Apply three skills for building instant rapport when time is short, Utilize five tips for working with names, Explain how to turn small talk into SMART Talk Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Etiquette is a set of social behavioral requirements, created over time to give structure to the way to interpersonal rapport and manners are the core of etiquette. Discover the various behaviors involved in mastering manners and we will share the golden rule with you. Go above and beyond customer expectations by using the 6 F's. Learning Objectives Explain why rapport is important, Summarize the cost of poor etiquette, Apply Chart's customer care model, Exceed customer expectations by implementing the 6 F's Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

There are four relationship styles. Understanding them helps improve how we relate to ourselves and others. Each style has value and strengths. People rarely set out to be difficult. Discover the four styles and how you can identify and manage each one. Learning Objectives Identify the four relationship styles in people, Explain how to use behavioral flexibility with each style, Create positive interpersonal relationships Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the three components of curiosity and how to use them in your situation. Avoid pitfalls that cloud our ability to interpret messages accurately. Discover how to increase your ability to interpret messages accurately and how to develop curiosity. Learning Objectives Implement three components of curiosity, Interpret intended messages correctly, Control mental filters Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Listening is challenged by attention and inference-making problems. Critical listening demands concentration, curiosity, and clarity with organization and evaluation. Discover how to increase understanding and what is the difference between people-orientated, action-orientated, content-orientated and time-orientated. Learning Objectives Demonstrate concentration, curiosity, and clarity as a critical listener, Explain how to give appropriate feedback, Identify five listening styles to meet different needs Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust. Learning Objectives Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

6 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care. This bundle course has been designed with 6 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker. This Bundle Package Includes: The following courses of the SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed! SEN at QLS Level 5 ADHD - Study Skills Child Protection and Safeguarding Early Years Foundation Stage (EYFS ) Teaching Psycho-Physical Activity for Kid (PPA) Paediatric First Aid If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Course: 6 Courses Bundle in your desired field Boost your skills in teaching and child care Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid course for? This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum SEN at QLS Level 5 Child Protection and Safeguarding Early Years Foundation Stage (EYFS ) Teaching Psycho-Physical Activity for Kid (PPA) Paediatric First Aid Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 5 Negotiation Skills Course Course 04: Level 5 Report Writing Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Copywriting Course 07: Level 4 Time Management Course Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Workplace Stress Management Course 11: Communication Skills Course ***Other Benefits of this Bundle Course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Our Nursery Nurse course will teach you the skills and information you need to help young children navigate the first years of their educational journey. This Nursery Nurse course is designed to give you the knowledge and skills you will need to become a fully qualified Nursery Nurse or Nursery Teacher. This Nursery Nurse course will enable you to gain in-demand skills that employers are looking for to offer children the learning support they require until they enter primary school. Learn everything you need to know about caring for little children and how to play an important part in their development. Enrol in this Nursery Nurse course today and gain the experience, skills, and knowledge you need to advance in your career as a nursery nurse or teacher. Why Choose Nursery Nurse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Nursery Nurse Bundle Course Course 01: Nursery Nurse Course 02: Teaching Assistant Course 03: Childcare and Nutrition Course 04: Autism Diploma Course 05: Diploma in Special Education Needs (SEN) Course 06: Advanced Diploma in Child Care Course 07: Level 2 Safeguarding Children Training Course 08: Level 3 Certificate in Understanding Autism Course 09: Level 3 Award in Childcare and Education Course 10: Level 4 Early Years Detailed course curriculum Nursery: Nursery Nurse Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carrers Assessment Method After completing each module of the Nursery Nurse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Nursery Nurse course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nursery Nurse Course is included for: Students Recent graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to improve their knowledge and skill. Requirements Nursery Nurse There are no specific requirements for Nursery Nurse course because it does not require any advanced knowledge or skills. Career path Nursery Nurse Certificates Certificate of completion Digital certificate - Included