64641 Courses

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector

Sharing & Networking - Newcomers Networking Session aimed at those who have joined the hospice sector in the last 12mths - all roles and levels. THIS SESSION WILL NOT BE RECORDED

Transgender Awareness and Understanding giving you a good overview of all trans issues, pronouns, workplace equality and so much more

A popular 6-week Mindfulness Meditation and Dynamic Breathing course that provides participants with tools to support them in an increasingly challenging world.

What you'll do Design and build your own one-off clock from recycled and scrap materials, with the help of upcycling experts, Black Paw. In this experience you can choose to make anything from a wall or table clock to a Grandfather or Grandmother clock. You’ll each be given a quartz battery powered clock unit and from there you can get creative with your design and the materials you use. Your hosts, Scott and Sue, will guide you through everything you need to know, from the tools you’ll use to how to prep recycled material. For your clock design you’ll have free reign to be creative with your ideas. The style you choose can be inspired by anything and can be finished in colour or natural wood. This is a perfect chance to create a unique piece for your home or make a personal, one-off gift. Everyone is welcome and you’ll not only go away with your finished clock, but the practical skills to continue upcycling. Facilities WiFi Refreshments available Toilets Parking COVID-19 guidelines As you arrive you’ll need to confirm that you’re in good health and your temperature will be taken. Please bring a face mask as you’ll need to wear one at certain points during your experience. Face shields will be optional to wear for the rest of your time in the workshop and these will be provided. All workspaces will be fully sanitised and there will regular hand washing throughout. On the day You don't need any previous woodwork experience, just some enthusiasm! Please wear old clothes (or something that you don’t mind getting damaged or torn) and sensible, closed toe footwear. Work boots are recommended. Tea and coffee will be available throughout the day, but please bring along your own packed lunch.

Start your journey in the cloud computing revolution-what, why, and how!

In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.

Landscape photography workshop on the South Downs near Storrington, West Sussex. Focus on telephoto and wide angle landscape. Open to photographers of all abilities.

Photography workshop at Chelsea/Battersea, London. Focused on cityscapes, architecture and blue hour photography. Open to photographer of all abilities.