Understand how to identify the symptoms of complacency that include feeling stuck, fear of change, boredom and if left unchecked and depression. All people experience complacency at different times, typically after a reaching a success. Implement strategies for overcoming complacency before it spreads.
Learning Objectives
Explain the dangers of team complacency, Apply eight ways to defeat complacency
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
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