Team Building: Creative Problem-Solving in Teams

Description

Use the three steps and tips for creative problem-solving to define the problem-often the most challenging stage in the process. Use techniques such as brainstorming, COPPER, the 5 Whys, Cause and Effect Fishbone, and SWOT Analysis. If you have a more complex problem, use the four step formal process to assist you.

Learning Objectives

Describe the biggest challenge in problem solving, Apply steps for Creative Problem-Solving brainstorming in a team, Implement a four-stage process for creative problem-solving

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams