Personal accountability is about taking control of your life to achieve the outcomes you want by design, not by default. Understand the difference between the victim and victor and apply the four stages of the victim or victor cycle to keep your team accountable. Understand why collaboration will be vital throughout the four stages when others accountable.
Learning Objectives
Define personal accountability, Describe the four stages of the Victim Cycle, Implement the four stages of accountability
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.