Questioning Skills: Pinpointing Needs with STēR Status Questions

Description

Learn enough facts about a buyer's current status to advance the conversation purposefully. Discover how to ask relevant questions about necessary information designed to keep the prospect talking for the sake of conversation. Understand how to mix open and close ended questions but ask close-ended questions which are likely to be answered with a 'yes'.

Learning Objectives

Apply guidelines for asking Status Questions, Demonstrate how to ask three types of status questions

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams