Booking options
£34.95
Course Images
Problem Solving: Crisis Resolution
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
19 minutes
All levels
Description
A crisis is an urgent demand for change that must be addressed immediately. Identify the main cause of a crisis as it is often people-related. Crisis management merely controls the problem and crisis resolution must end the situation. Understand how to prevent, manage and eliminate a negative impact. Discover the six steps to crisis resolution and how do you ensure that you learn from a crisis?
Learning Objectives
Explain the difference between a crisis and a problem, Identify the main causes of crisis, Implement six steps to crisis resolution
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Problem Solving: Crisis Resolution
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
Read more about Chart Learning SolutionsReviews
There are no reviews for Problem Solving: Crisis Resolution yet.Why not be the first one to review this course?