ILM Level 3 – Award in Effective Coaching

To equip participants with the knowledge, understanding and practical skills to become an effective workplace coach.

To enable delegates to recognise the merits of a coaching culture within teams and the wider organisation, and how to use a coaching style of leadership to enable others to develop to their full potential.

Day 1 – Understanding coaching; it’s scope and merits; skills knowledge and habits of the ideal work place coach; styles of coaching and linking coaching to organisation and individual performance management.

Day 2 – Preparing to coach; identifying start points and diagnostics. Using coaching frameworks. Active listening and questioning. Coaching styles.

Day 3 – Managing relationships; conducting a workplace coaching session; dealing with potential conflicts and difficult coaching situations. Challenge versus support.

Day 4 – Coaching in practice; planning and organising; listening; questioning, summarising; feedback techniques &
styles. Practical exercises.

Day 5 – Reviewing coaching practice – tools and techniques to evaluate your own coaching practice. Coaching supervision and feedback. Barriers to coaching and how to overcome them.

1 x written assignment on understanding good practice in workplace coaching

1 x coaching diary *

1 x reflective review on ability to coach and CPD.