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Map Your Customer Journey Workshop

Map Your Customer Journey Workshop

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online

  • Beginner level

Description

To celebrate the launch of our small business process planner on amazon this month, we'll be hosting a live webinar to help you map out your customer journey step-by-step.You can buy a copy of the planner here, if you'd like to work through it on the day.Whether you're looking to improve your customer experience, streamline with new systems, or delegate to a new team member; understanding your customer journey is the best place to start.As part of our customer journey webinar, we'll walk through the four key parts of your customer journey:

  • Hello client - from enquiry through to proposal

  • New client - contracting and onboarding

  • Happy client - service or product delivery

  • Goodbye client - offboarding at the end of a project or contract


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