These Terms and Conditions are entered into between you and Technique Learning Solutions (Technique Training Ltd t/a Technique Learning Solutions), a company registered in the United Kingdom with Registration Number 14634051 and registered office at Technique Tower Business Park, High Street, Clay Cross, Chesterfield, S45 9EA, referred to in these Terms and Conditions as "Technique Learning Solutions". These Terms and Conditions set out the obligations between the parties and the terms herein shall prevail over any marketing material or other representation made by or on behalf of Technique Learning Solutions whether electronic written or oral in nature.

YOU SHOULD READ THESE TERMS AND CONDITIONS IN FULL CAREFULLY, IN PARTICULAR (BUT NOT LIMITED TO) YOUR CANCELLATION RIGHTS UNDER TERMS 4 & 5. "TECHNIQUE LEARNING SOLUTIONSS" EXCLUSION OF LIABILITY AT TERM 9 AND YOUR CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AT TERM 6.

These terms apply to you whether you are booking a course for yourself or on behalf of one or more other people (such as a relative, employee or contractor). Where these terms refer to 'you' this means the person or organisation on whose behalf the booking is made, whether or not you are the person attending the course.

Where these terms refer to the 'Student' this means the person or people who will be attending the course, whether that is you or a person you are booking on behalf of.

1. BOOKING

1.1 Technique Learning Solutions reserves the right at its sole discretion to decline to accept any booking for enrolment on any course. If your enrolment is accepted, but it subsequently transpires (at Technique Learning Solutions's sole discretion) that the course is not appropriate for you, Technique Learning Solutions shall be entitled to cancel your enrolment at any time [subject to a refund of fees already paid by you, unless cancellation is because of your or the Students misconduct or non-compliance with any of the Terms and Conditions herein or failure to adhere, at the sole discretion of Technique Learning Solutions, to any of the Rules of Technique Learning Solutions or the centre within which the course is being held.]

1.2 Upon booking and Enrolment for any course you agree to pay for the course in accordance with these Terms and Conditions. This is subject (if applicable) to any right of cancellation you may have by law to cancel the booking on the course. The date of the Agreement shall be the date referred to in the Acknowledgement of Booking letter that you will be sent following our acceptance of your Booking onto our system. You should read the Acknowledgement letter carefully as it includes many of the obligations of both parties and any errors or omissions should be notified to us within 3 working days of the date of the letter. Should you not notify us of any issue within the time period set out above we will assume that all of the details are correct.

1.3 It is your responsibility to provide the correct details for the Student at the time of booking. You should carefully read the Joining Instructions Email containing the Booking Form. Should you need to amend any of the Registration details once the Initial booking has been made, you will be responsible for any extra administration fees that we incur on your behalf. Technique Learning Solutions cannot be held responsible for any Act or omission contained in the Booking Form and it in no way accepts liability for any Certificate or Licence subsequently issued with incorrect details following your completion of the Booking.

1.4 By placing a booking, you confirm that the Student can understand Spoken English and write and read to a Standard that would enable the Student to successfully complete the qualification for which they are booked. Technique Learning Solutions is an Inclusive organisation and does not discriminate in any way whatsoever. We do ask that you inform us at the time of booking if you have any requirements that we need to be aware of prior to your attending the course. Technique Learning Solutions will use its best endeavours to make such necessary arrangements at the request of the student as are reasonable and conform to all appropriate Health and Safety Legislation.

2. PAYMENT OF FEES

2.1 All course deposits are to be paid at the time of booking.

2.2 No booking will be confirmed until the Booking form has been completed either by you, or on your behalf by any employee of Technique Learning Solutions in their normal course of business and Technique Learning Solutions has received payment of the Deposit fee.

2.3 This Deposit fee to reserve a place on the course is non-refundable under any circumstances.

2.4.1 All Course fees, (the balance of the total amount due less any deposit received) is to be received and cleared funds in the bank of Technique Learning Solutions no less than 14 days prior to the start of the course.

2.4.2 All amounts are expressed as EXCLUSIVE of VAT unless otherwise stated.

2.5 Payment can be made either in person or by telephone by any of the following methods: Credit / Debit Cards, BACS Transfer or PayPal

2.6 All information entered on the Technique Learning Solutions website is covered within the terms of our Privacy policy details of which are available upon request or by clicking the link on the website.

2.7 Technique Learning Solutions will by prior arrangement accept payment by cheque provided that the payment is cleared prior to the start date of the course. If your payment is subsequently declined after being banked by Technique Learning Solutions, we reserve the right to charge £25 to cover our Banking Charges incurred.

2.8 Technique Learning Solutions may at its sole discretion accept payment by means of instalments. However, Technique Learning Solutions does reserve the right to demand payment in full at any time throughout the duration of the agreement if you fail to pay any instalment on the agreed instalment date.

2.9 Technique Learning Solutions offers payment through Klarna on any courses that are 10 days or over. You will be redirected to the Klarna website to complete checkout. When using Klarna as a payment method, you are entering into a separate agreement with Klarna Bank AB. You can view Klarna's terms and conditions here.

2.10 The Directors of Technique Learning Solutions have the unfettered authority to agree payment terms with any other business provided that the arrangement of Payment Terms is arranged prior to the booking of any course. Any such arrangement will be made on the basis that all payments thereunder will be made on time and in accordance with the arrangement, if any payment or part thereof be unpaid or be paid late then the Entire fee shall be immediately payable irrespective of any terms previously agreed.

2.11 Technique Learning Solutions retains the right at its sole discretion to exclude any Student whose fees are not paid under such payment arrangement without notice and shall not in these circumstances be liable for any refund of fees.

3. PAYMENT PLANS

3.1 Eligibility

3.1.1 Payment plans are available only on selected courses and are subject to eligibility criteria determined by Technique Learning Solutions.

3.1.2 The availability of a payment plan does not guarantee that a payment plan will be offered for every course, booking or customer.

3.1.3 Where a payment plan is available, the applicable payment schedule and amounts will be confirmed at the time of booking.

3.2 Payment Agreement

3.2.1 By selecting a payment plan, the customer agrees to pay the full course fee in accordance with the payment schedule provided at the time of booking.

3.2.2 The payment plan is a method of spreading payment of the total course fee and does not reduce or alter the total amount payable for the course.

3.2.3 The customer is responsible for ensuring that sufficient funds are available on each agreed payment date.

3.2.4 Unless otherwise agreed in writing, payment dates cannot be deferred, amended or cancelled once the payment plan has been accepted.

3.3 Course Attendance and Access

3.3.1 Where applicable, access to the course, course materials, online learning platforms or practical training may be subject to payment of the relevant instalments in accordance with the agreed payment schedule.

3.3.2 Technique Learning Solutions reserves the right to suspend or withdraw access to training, course materials or online learning platforms where a payment is overdue.

3.3.3 Where access is suspended due to non-payment, this does not remove or cancel the customer's obligation to pay any outstanding balance.

3.4 Missed or Failed Payments

3.4.1 If a scheduled payment is unsuccessful, Technique Learning Solutions will contact the customer and may attempt to collect the outstanding payment again.

3.4.2 If a payment remains unpaid, Technique Learning Solutions reserves the right to suspend the customer's course access and/or attendance until the outstanding amount has been paid.

3.4.3 Where payments remain outstanding, Technique Learning Solutions reserves the right to require payment of the remaining balance in full.

3.4.4 Any reasonable costs incurred in recovering overdue payments may be charged to the customer where permitted by law.

3.5 Cancellation and Refunds

3.5.1 Cancellation of a course does not automatically cancel any outstanding payment obligations under an agreed payment plan.

3.5.2 The cancellation and refund provisions contained elsewhere in these Terms and Conditions will apply to bookings made using a payment plan.

3.5.3 Where a customer cancels after the applicable 14-day cooling-off period, no refund will be provided in respect of fees already paid, except where the customer has a statutory right to a refund or where otherwise agreed by Technique Learning Solutions.

3.5.4 Where the customer remains liable for the course fee following cancellation, any outstanding balance under the payment plan will remain payable.

3.6 Failure to Complete a Course

3.6.1 A customer's decision not to attend, complete or continue with a course does not, in itself, cancel their payment obligations.

3.6.2 Where a customer fails to attend scheduled training or chooses not to complete a course, the full course fee will remain payable unless otherwise agreed in writing or where the customer has a statutory right to cancel.

3.7 Changes to Payment Plans

3.7.1 Technique Learning Solutions reserves the right to withdraw or amend the availability of payment plans for future bookings.

3.7.2 Any changes to the availability or terms of payment plans will not affect payment plans that have already been agreed, except where changes are required by law or otherwise agreed with the customer.

3.8 Payment Plan Agreement

3.8.1 By selecting a payment plan at the time of booking, the customer confirms that they have read, understood and accepted these payment plan terms and agree to make all payments in accordance with the agreed payment schedule.

3.9 Qualification Certificates and Outstanding Payments

3.9.1 Where a customer completes a course before the agreed payment plan has been completed, completion of the course does not mean that the customer's payment obligations have been satisfied. The customer remains responsible for payment of the full course fee in accordance with the agreed payment schedule.

3.9.2 Where a qualification certificate, certificate of achievement or other certification is due to be issued following successful completion of the course, Technique Learning Solutions reserves the right to withhold the release or provision of the certificate until the full course fee has been received.

3.9.3 Where any payment remains outstanding after the customer has completed the course, Technique Learning Solutions will not be required to provide or release the customer's qualification certificate until all outstanding fees have been paid in full, subject to any requirements imposed by the relevant awarding organisation or applicable law.

3.9.4 The withholding of a certificate due to outstanding payment does not cancel or reduce the customer's obligation to pay the outstanding balance.

3.9.5 Once full payment has been received and all other certification requirements have been satisfied, the relevant certificate will be processed and issued in accordance with Technique Learning Solutions' normal certification procedures and the requirements of the relevant awarding organisation.

4. NON-PAYMENT OF BALANCES

4.1 Technique Learning Solutions may terminate this agreement at any time, without notice and at their sole discretion, if you fail to make payment of any obligation due under the Terms of this agreement. Technique Learning Solutions will immediately seek recovery of all sums due under the Terms of this agreement. should this matter be referred to a collection agency or a solicitors then you will be liable for all costs incurred Should Technique Learning Solutions cancel your agreement due to non-payment, we will not be liable to provide a refund of any sums already paid.

5. YOUR RIGHTS TO CANCEL – PHONE AND INTERNET BOOKINGS

5.1 Any booking made via the Internet or telephone is considered by Law to be a Contract at Distance and as such is governed by the Consumer Contracts [Information, Cancellation & Additional Charges] Regulations 2013 [Distance Selling Regulations]

5.2 The Regulations provide you 14 Days (starting the day after you entered the agreement) to cancel the contract (the 'Cooling Off Period') unless the course you have booked starts within that 14 day 'Cooling Off Period.'

5.3 Booking a course that commences within the 14 day 'Cooling Off Period' means that the Regulations will not apply, and you will therefore be giving up your right to cancel. Any money paid will therefore not be capable of refund.

5.4 Cancelling a course inside the 'Cooling Off Period'. You acknowledge and consent to the fact that it will sometimes be necessary to register for courses booked by you, within the 14 day 'Cooling Off Period' in order to ensure that your place is secured on the course. In these circumstances you consent to the commencement of our services [being the arrangement and booking of the course for you] within the 'Cooling Off Period' pursuant to the Regulations.

5.5 In these circumstances should you decide to cancel the Booked course within the 14 day 'Cooling Off Period' you will be charged a fee to cover the costs related to that Booking which have already been incurred. The usual registration fees (subject to change) are as follows: Single Courses £60.00 Package Courses £60.00 per examination

5.6 All cancellations must be in writing. We do not accept receipt of cancellation by email, or any other form of communication.

5.7 Trade and Commercial bookings (i.e; Bookings made by a business rather than by Individual consumers) will be deemed to amount to a Business to Business transaction in respect of which the Regulations will not apply. You will therefore be liable to pay the full course fee if you cancel before the date of the course.

5.8 Where the product is a digital product such as an online training course, from the first login or download you waive your cancellation rights as well as the right to cancel within 14 days due to starting the course.

5.9 Once the applicable 14-day cooling-off period has expired, all course bookings are considered confirmed and fees paid or due are non-refundable if the customer subsequently chooses to cancel their booking. This applies regardless of the reason for cancellation, including, but not limited to, changes in personal circumstances, work commitments, illness, change of employment, or the customer being unable to attend the course.

6. CANCELLATION CHANGES BY YOU

6.1 Due to the nature of Technique Learning Solutions courses and the limited number of places on the courses, the Course cost less any deposit paid is Refundable only when written cancellation is received at our Head Office, TECHNIQUE TOWER BUSINESS PARK, High Street, Clay Cross, Chesterfield S45 9EA at least 21 days prior to the Course Commencement date in the Acknowledgement Letter.

6.2 Booked courses are non-transferable. Technique Learning Solutions will not reimburse any fees paid under the terms of this agreement if you fail to attend the course for any reason.

6.3.1 Extreme weather conditions: – In the event of extreme weather conditions Technique Learning Solutions will ensure that we are able to provide a full service by using a number of contingencies. We expect that all Students plan ahead to ensure that they are able to attend the course on the relevant dates.

6.3.2 If you are unable to attend due to extreme weather conditions or public transport disruption and/or cancellation. Technique Learning Solutions will not be deemed liable. Refunds will not be issued, and Technique Learning Solutions will not be obligated to offer any alternative course dates.

6.4 Should you be unable to attend for reason of illness or accident then provided that we receive satisfactory documentary evidence from a suitably qualified doctor then we will arrange for you to complete you course on an alternative date.

6.5.1 Technique Learning Solutions will at its absolute discretion consider each such event on its merits and should the circumstances be considered exceptional in the view of Technique Learning Solutions then it may review each such case and take such action as it shall deem appropriate.

6.5.2 Where a Student chooses after starting a course with Technique Learning Solutions, to discontinue with any aspect of the course then we will not be liable to make any reimbursement of any part of the Entire Course Fee.

6.6 Provided that you have paid the entire 10 % deposit and that there is more than 14 days prior to the course start date Technique Learning Solutions will amend the date of the course on one occasion only subject to a payment of a £20.00 administration fee.

6.7 We are unable to change the date of a course within 14 days of the Course Start Date. And in such circumstances the entire course fee is payable and no refund is possible. Where you have booked either a practical assessment or Online examination, we require a minimum of 14 days' notice to change the date. Should you want to reschedule within that 14-day period, you will be charged the entire Assessment and/or Examination Fee to reschedule. Technique Learning Solutions will not be liable to refund any fees in respect of Assessments and/or Examinations where you fail to attend or reschedule within 14 days of the Date booked for the initial Assessment or Examination.

7. DATA PROTECTION

7.1 Any telephone calls may be recorded by Technique Learning Solutions for administrative or training purposes (which you consent to). By marking the relevant box on your Booking form, you agree that, Technique Learning Solutions may use your personal data for administrative purposes and may keep this information for a reasonable period and you give your consent to Technique Learning Solutions doing so. Technique Learning Solutions may contact you by email, postal mail, or telephone to let you know about any courses or promotions which might be of interest to you. Subsequently if you do not wish to receive such emails, postal mails, SMS or telephone communications, please email us at info@LearnTechnique.com stating that you wish to opt-out from such communications.

8. GENERAL

8.1 Technique Learning Solutions agrees to provide you with all necessary tuition, supervision, tools, safety equipment to complete the course booked and obtain subsequent to appropriate successful examination completion (if applicable) provided you attend the entire qualification.

8.2 At the point at which you book your course with Technique Learning Solutions we will write to you with details of the course, course qualifications, directions, local accommodation, any relevant offers where appropriate and a copy of our Terms and Conditions.

8.3 Technique Learning Solutions will use its best endeavours to ensure that all examinations are completed and marked in a timely manner. We cannot be held responsible for delay in certification where the delay is caused by the Accredited Awarding Body. We will subsequently forward all certificates to your nominated UK address by tracked mail delivery.

8.4 If you need to Re-sit any examination or assessment then we will charge the appropriate fee. You will be required to book the resit using the booking system.

8.5 All candidates must provide appropriate photographic identity evidence on the first day of your course. Acceptable photographic evidence includes valid Passport, Photocard driving licence or other official documentary evidence.

8.6 Technique Learning Solutions makes no representation or warranty that successful completion of the course will lead to future employment or earnings, nor do we give any guarantee or representation as to competence or ability, and the student must take care to ensure that any work that they subsequently undertake is within their own competence and ability and where necessary that they seek further practical help and advice.

8.7.1 Technique Learning Solutions may offer tools and books for sale at the centre. No guarantee is provided that any particular tools or books will be available at any particular time. Please enquire at the centre for more information about current stock.

8.7.2 These Terms and Conditions do not govern any purchase of tools and books from Technique Learning Solutions, and if you (or a person you booked the course on behalf of) choose to purchase any tools and books this will form a separate agreement between Technique Learning Solutions and the purchaser.

8.7.3 Please note that any tools purchased can only be returned in accordance with our returns policy, a copy of which is available on request. Technique Learning Solutions does not accept returns of books.

8.8 Technique Learning Solutions reserves the right to remove a student from any course, qualification or examination immediately it becomes aware of any allegation of inappropriate behaviour, personal conduct or malpractice on the part of the Student. Any such removal shall be considered by the Compliance Officer and his decision shall be final. For the avoidance of doubt should any student be removed under these powers no refunds will be given.

8.9 All students must wear clothing and footwear considered suitable under the terms of the Health and Safety at Work Act 1974. For the avoidance of doubt, we expect candidates to wear appropriate protective footwear at all times while on the course.

8.10 Technique Learning Solutions shall not be held liable for any failure in performance of any of the terms and Obligations under this agreement caused by factors which are outside its control.

8.11 If for any reason any of these terms or part of any one of these terms is found by a court of law to be illegal, invalid or unenforceable, then that term or part of that term shall be amended to the minimum extent necessary to make it legal, valid and enforceable and the remaining terms and (if applicable) part of term shall remain in full force notwithstanding the amendment made.

8.12 These Terms and Conditions (including any associated non-contractual disputes or claims) shall be subject to English law and any disputes arising under or in connection with these terms and conditions, if not capable of resolution between the parties, shall be subject to the exclusive jurisdiction of the English Courts.

9. COMPLAINTS

9.1 All complaints must be reported to Technique Learning Solutions at the earliest possible opportunity. All complaints will be handled in a professional and timely manner. We will use our best endeavours to liaise with you in reaching a satisfactory conclusion of your complaint. All matters brought to our attention help us to ensure that each student has the best experience while training with Technique Learning Solutions.

10. EXCLUSION OF LIABILITY

10.1 Subject thereto, Technique Learning Solutions shall have no liability whatsoever to any person for any loss or damage or expense, however occurring or incurred, whether direct or indirect, resulting from your participation in the course.

10.2 Technique Learning Solutions's Liability in any event, except for death or personal injury resulting from its negligence, or for its own fraud (or that of its employees) shall at all times be limited to the fees paid by you for participation in the course.

Coupon Code's

Course must be paid for in full at time of booking. Single course bookings only (no group bookings). On-site courses not applicable. Unavailable for ELCAS. Excludes one-day courses.

10% discount codes may not be used on the following courses:

1 Day Update – 18th Edition Wiring Regulations
City and Guilds 2393-10 – Building Regulations for Electrical Installations in Dwellings
Emergency Lighting
Essential Electrics
Refrigeration Electrics
Domestic Burglar Alarm Systems