Terms and Conditions

Products and Services

Kingsbridge Training Academy (the Company) does not endorse, license or recommend any of the products or services found on third party sites linked to http://www.kingsbridgetrainingacademy.com, unless a recommendation is clearly stated in the editorial content on our local site. These links are provided solely as a convenience to you, and the Company is not responsible for the content of any such sites. If you decide to enter any third party sites using these links, you do so at your own risk.

Operation of law

All contracts between Kingsbridge Training Academy and the client shall be construed and take effect in accordance with the law of the United Kingdom.

Booking conditions

Bookings can be made online using our credit and debit card facility, or over the telephone if a BACs payment is preferred. All course fees must be paid in sterling or euro, and are non-refundable. Course fees must be paid in full at least three banking days before the commencement date of the course. Your place may be reserved, but it cannot be confirmed until full payment has been received. All correspondence will be sent to delegates at the address specified at the time of booking.

Kingsbridge Training Academy does not store credit card details nor do we share customer details with any third parties.

Please note, we no longer accept cheques as of January 2023.

All course/conference/seminar/event details are correct at time of print, and are subject to change. The Company reserves the right to make changes to the content, and to the faculty in case of illness or other circumstances beyond their control.

The Company does not accept responsibility for loss or damage to delegate’s personal property whilst attending a course/conference/seminar/event.

Cancellations Policy

Places on Kingsbridge Training Academy courses are limited so we therefore operate a cancellation policy regarding refunds.

With multiple demands upon the facilities of the Centre, and in order to continue to improve our booking and confirmation system, Kingsbridge Training Academy operates a strict cancellation policy.

All commercial and non-commercial courses will be subject to the following cancellation policy without exception:

No refund will be made if you cancel, fail to attend or do not finish the course.

However, if you are aware in advance that you will be unable to attend your booked course, you may either transfer your registration once and attend the same course on an alternative date, or you may choose to substitute your registration with another delegate, on the occasion that a substitute can be sourced. Kingsbridge Training Academy are not responsible for the management of the course fee between delegates and substitute delegates.

To avail of either of the above options, Kingsbridge Training Academy require sufficient notice of at least one week prior to the commencement of the course. Exceptions include Qualsafe Level 3 First Response Emergency Care (FREC3), Qualsafe Level 4 Certificate in First Response Emergency Care (FREC4), Basic Surgical Skills (BSS), Care of the Critically Ill Surgical Patient (CCrISP), Managing Medical and Obstetric Emergencies and Trauma (mMOET), e-learning Advanced Life Support (e-ALS), Immediate Life Support (ILS) and Paediatric Immediate Life Support (PILS) whereby the Company require six week’s notice.

All cancellations and transfers must be made within the hours of 9am – 5pm. Any cancellations and transfers falling outside such hours will be deemed to fall within the next business day where a ‘business day’ is any day except a Saturday, Sunday or public holiday in the UK. The day the training course is to commence shall not be counted. All delegates must ensure that they have booked and received the necessary approval for study/annual leave prior to booking on a course.

Kingsbridge Training Academy reserves the right to cancel/reschedule a course if insufficient bookings have been received. Delegates will be offered an alternative date, transfer or a full refund of the course fee. Please note that the Kingsbridge Training Academy is not liable for any costs incurred by delegates in the event of a course being cancelled/rescheduled.

All courses will commence at their designated start time. If you arrive after the course start time, you may not be admitted to the course and no refund will be made.

Copyright Policy

All design and creative property used on this site is copyright of the Company. No part of this site including logos, images, photographs and editorial content may be reproduced without written permission from the Company. Copyright infringements may lead to legal action.

Online security

Our website meets all industry-standard security requirements. We have secure badges from Flint Studios. These badges identify that our system is secure and that we encrypt your details. They are earned by complying with Flint’s rigid data protection and transaction protocols. This means that your privacy and credit/debit details are safe.

Data security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. By submitting your details at the time of booking, you are indicating your consent to receiving marketing communication from the Company unless you have stated your objection.