Run30 Terms and Conditions

1. I accept the following terms for my Run 30 registration.

2. I declare that the information on the registration form is complete and correct.

3. I understand and agree that I participate in the Run 30 program at my own risk and that I must rely on my own ability in dealing with all hazards.

4. I have looked at guidelines on the government COVID website and am happy that my activity conforms to the latest advice.

5. I agree that no liability whatsoever shall be attached to the organisers, sponsors or partners in respect of any injury, loss or damage suffered by me on or by reason of the program, however caused.

6. I agree that This Mum Runs can send me their newsletter or contact me via email or phone if required.

Booking

1. Before booking onto the course, please ensure you have read the course description to ensure the course will meet your needs and that you are able to meet prerequisites, where stated.

2. If your booking is completed by an individual other than the named learner, it is the responsibility of the person placing the booking to ensure the learner is suitable for the course and has the relevant experience.

3. You will receive confirmation of the course 1 week prior to the start date.

4. We advise that accommodation / train tickets should not be booked until the pre-course confirmation letter is received or a This Mum Runs member of staff confirms that the course is definitely going ahead. This Mum Runs shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

Invoicing and Payments

1. Course fees are payable upon booking unless a valid, authorised purchase order is provided and accepted. Failure to pay prior to attending the course will result in place(s) not being confirmed.

2. If you are a learner and an organisation is paying on your behalf, please ensure you seek authorisation prior to submitting their invoice details.

3. Invoices will be sent via email to the name and address provided on the course registration / booking form and must be paid within 7 days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest (the “due date”). Although your booking will be classed as confirmed, your place will be provisional until payment has been received. If an organisation is paying for an individual and they fail to pay in the specified time, the individual will become liable for the payment.

4. It is the responsibility of the individual completing the course registration / booking form to ensure a valid invoice address is provided. Clause 2 above will apply. Invoices are still required to be paid if an individual fails to attend the course. If an individual fails to provide a valid invoice address, they will still be liable for paying the course fee.

5. Once an invoice has been sent, this will become payable under all circumstances, unless the place has been cancelled, as per the cancellation process.

6. Payment must be made by cheque, credit/debit card or BACS.

7. Where an invoice becomes substantially late, we reserve the right to pass your account to a debt collection agency. When we do this, the agency will add fees and charges to the invoice which will become your responsibility to pay.

Course Confirmation and Details

1. Learners will receive pre-course information details via email (unless requested otherwise) to the email address provided at the point of booking. It is the responsibility of the individual to contact This Mum Runs if they have not received any pre-course information via email rather than assume a course might be cancelled.

2. It is the responsibility of the individual completing the course registration / booking form to ensure pre-course information details are received by the learner. If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact This Mum Runs to arrange for them to be reissued.

3. This Mum Runs reserves the right to amend any advertised content for courses without notice. This may be done due to matters out of our control, advice from relevant awarding organisations or to continually provide a high-quality service.

4. Failure to attend the course will result in the full cost being incurred

5. No certificate(s) shall be issued whilst there is an outstanding balance due to This Mum Runs.

6. In the event of a Course Leader not being able to lead a course at short notice due to an emergency, This Mum Runs will contact you to inform you immediately and reorganize the session. This Mum Runs shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

7. If This Mum Runs cancels the course, you will have the option to request a full refund or transfer on to the next available course. Please note you will be expected to confirm with This Mum Runs which option you wish to take within 10 working days of receiving the cancellation email. If this is not adhered to, This Mum Runs will take no further action.

Cancellations / Transfers

1. All requests for cancellations and/or transfers must be received in writing

2. Changes will become effective on the date of written confirmation being received.

3. The appropriate cancellation charge will apply based on the cost of your booking, as shown below. This excludes extenuating circumstances which will be charged at This Mum Runs discretion. Calendar days’ notice before the course start date: • Cancellation up to 28 calendar days: Refund applicable: 95% of course fee • Between 15-28 calendar days (inclusive). Refund applicable: 50% of course fee • Between 14-8 calendar days (inclusive). Refund applicable: 25% of course fee • Between 7-1 calendar days (inclusive) Refund applicable: No refund will be given • Failure to attend: No refund given Updated July 2022. Please be aware that when requesting a refund there will be a deduction of 5% amount to cover administrative costs

4. In the event of an individual named on the course registration process, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the course date and an administration fee of £10 has been paid.

5. In the event of an individual name on the course registration / booking form cannot attend and cannot or does not wish to transfer their place to another learner but wishes to transfer onto another course, the following transfer fees will apply; Calendar days’ notice before the course start date: • Between 15-28 calendar days (inclusive). Transfer fee: No fee • Between 14-8 calendar days (inclusive). Transfer fee: £25 • Between 7-1 calendar days (inclusive). Transfer fee: No transfer available. No refund given • Failure to attend: No transfer available and no refund given.

6. Learners are only permitted to one course transfer or substitution per booking. After this the full fee will be charged.

7. Learners must confirm the course they wish to transfer to within 3 working days of submitting a transfer request.

8. If an individual does not wish to transfer, this is deemed a cancellation.

9. In the event of there being insufficient numbers booked onto a course, This Mum Runs reserves the right to cancel or postpone the course

10. In the event This Mum Runs cancels a course, we will endeavor to inform all learners five days before the course is due to take place via email, although please be aware that this time-scale is not always possible due to matters out of our control. This Mum Runs shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

11. If This Mum Runs cancels a course, learners are entitled to a full refund.

12. If you are unable to attend any of the course due to extenuating circumstances, you must inform This Mum Runs in writing.

Cademy's Terms of Service

Last updated: 2020.09.09

Please note that when these terms mention "Cademy", "we", "us" or "our, it refers to "Cademy Group Limited", incorporated at: 2 Anderson Place, Edinburgh, EH6 5NP, UK.

Our services

Cademy offers course discovery and booking services. We make it easier for learners to access and local courses and for educators of all sizes to reach new customers.

Our commitments

We commit to using all reasonable efforts to ensure that all user data is processed securely and privately in line with our Privacy Policy. We are committed to offering live support to all users of the platform and respond to all enquiries within 24 hours. We will use all reasonable efforts to ensure 99.99% service uptime. We commit to never misuse data we process and we commit to never share user data with unauthorised third parties.

Our requirements

We require all users of the platform to be 18 years or older. All content published on our platform must either be owned by the user or under a creative commons license. We will not tolerate abusive, harmful, disruptive or hateful behaviour from users of our platform.

Fees and payments

We charge a 3.9% + 20p fee on every transaction delivered through our platform. Payments are processed via Stripe and a copy of their service level agreement can be found here. In cases of cancellations and refunds, we shall refund our commission charges to the customer. Payment processing fees are not refundable and are paid by the course provider. In any given transaction between the end customer and the course provider, Cademy acts as the agent, while the course provider is the principal.

Liability

Cademy will be liable for any negligent breaches of essential contractual obligations by us, or our legal agents. Our liability shall be limited to the typically occurring foreseeable damages caused by our negligence or terms breach. Cademy shall not be held liable for the quality, delivery or negligence of our educators, partners or users.

Breach of terms

We reserve the right to un-publish all content and block any user accounts that breach our terms of services. In case of a breach on our part, we shall offer users the ability to export all content and data from our platform at no cost.

Modification of terms

We reserve the right to modify these terms at any time. We commit to notifying all users of any changes in our terms at least 30 days prior to the changes taking action.

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