111 Product Owner courses

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner I™ training (PSPO) to master the fundamentals of Product Ownership. Learn how to take your understanding of Scrum frameworks and apply it to maximise product value. -------------------------------------------------------------------------------- Course Description The Professional Scrum Product Owner (PSPO) course goes beyond requirement writing and Product Backlog management. It equips Product Owners with a comprehensive understanding of product management needed to drive value from their products. The PSPO course is Scrum.org certified and delivered by our professional Scrum trainers. We combine real world industry experience with a hands-on practical approach, the result of which is a 98% first-time pass rate. Say goodbye to PowerPoint and join our interactive PSPO training course to gain key practical skillsets and learn how how to implement frameworks immediately to deliver tangibel results. 1. Embrace a product-focused mindset over project-oriented thinking. 2. Bridge business strategy to product execution with Scrum. 3. Recognise the Product Owner's role as an Agile Product Manager. 4. Master Scrum Principles and Empiricism. 5. Understand Product Owner responsibilities within the Scrum Team. 6. Align the team with business strategy, product vision, Product Goal, and Sprint Goal. 7. Communicate business strategy, product vision, and Product Goal effectively. 8. Learn techniques for Product Backlog Management, Release Management, and Forecasting. 9. Identify valuable metrics for tracking value creation and successful product delivery. 10. Employ techniques to engage stakeholders, customers, and Scrum Team members effectively. Why Train With Us? Develop and solidify your knowledge of the Scrum Framework and the accountabilities of being a product owner with our immersive two-day online PSPO course through instruction and team-based exercises. Led by experienced industry professionals and supportive Professional Scrum Trainers & Product Owners, we go beyond powerpoint to offer engaging, hands-on learning experiences. From debunking myths to empowering your Scrum Teams with the right practices, we'll be with you every step of the way - from learning to passing the test and implementing it seamlessly into your job context. Who Should Attend This Course? Ideal for students across industries dealing with complex problem-solving, the Professional Scrum Product Owner course targets three key groups: 1. Aspiring Product Owners seeking to start their career in the field. 2. Experienced Product Owners aiming to enhance their understanding and address misconceptions about Scrum and the Product Owner role. 3. Scrum Masters desiring to become effective coaches for Product Owners, gaining valuable insights from the course. Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: * Free practice assessments for certification success * Free resource bundle to master Scrum * Free exam revision sheets * Free access to an exam simulator * Free exam coaching sessions for first-time success * Free 1:1 coaching to excel at work -------------------------------------------------------------------------------- OUR CLIENTS OUR TESTIMONIALS

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner Advanced™ training (PSPO Advanced) to master the role of a Product Owner. Learn how to advance your training of Product Ownership and apply it to deliver even more value. -------------------------------------------------------------------------------- Course Description Agile techniques and the Scrum framework revolutionise project and product delivery, enabling teams to work faster and align closely with business needs. A product owner's role within this delivery is critical. Unlike traditional team managers, Product Owners focus on maximising product value rather than individual elements of project delivery. To excel in this role, product owners must combine business strategy with product vision and delivery roadmaps. The ability to operate within complex environments highlights the need for specific training and qualifications. Product Owner Advanced training is specifically designed to empower experienced Product Owners to deliver greater value. An exceptional Product Owner requires skillsets beyond core Agility and Scrum. These include clear decision-making, vision, communication, and influence. Practical experience is highly valued, and the PSPO 2 course emphasises interactive workshops, discussions, and exercises to provide a comprehensive understanding of the multifaceted Product Owner role. This course elevates existing Product Owners' capabilities, providing a clear path for your professional growth and delivering increased value to product stakeholders. Through collaborative and exploratory training, Product Owners' knowledge and experience will reach new heights, improving various aspects of your role. Key areas covered include: 1. Deepening understanding of the Product Owner role, including product understanding, customer identification, and effective communication of product vision and strategy. 2. Leveraging product vision and strategy to gain a competitive edge. 3. Embracing diverse roles and stances essential for Product Owners. 4. Enhancing stakeholder communication and management skills with a focus on different stakeholder groups. 5. Navigating Agile governance, budgeting, and contracting within the Scrum framework. 6. Scaling the Product Owner role for larger projects and products. By the end of this product owner advanced training, participants will be equipped to excel as Product Owners, driving success and value across their product journey. Why Train With Us? Develop advanced product owner skillsets that build on your existing knowledge of the Scrum framework and product owner accountabilities with our immersive two-day online PSPO Advanced course. Led by experienced industry professionals and support Professional Scrum Trainers & Product Owners, the course values team-based exercises and a hands-on learning experience. We help you grow within your Product Owner role through this advanced training, enabling you to better communicate product vision and strategy to teams, ultimately delivering higher value through projects and products with larger scopes. Who Should Attend This Course? The Professional Product Owner – Advanced course is designed for: * Experienced Product Owners, ideally with at least one year of experience in the role * Scrum Masters and stakeholders collaborating with Product Owners Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. * Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: * Free practice assessments for certification success * Free resource bundle to master Scrum * Free exam revision sheets * Free access to an exam simulator * Free exam coaching sessions for first-time success * Free 1:1 coaching to excel at work -------------------------------------------------------------------------------- OUR CLIENTS OUR TESTIMONIALS

Duration 2 Days 12 CPD hours This course is intended for This certification is for anyone who interfaces with stakeholders or works as a Product Owner in a Scrum Team. Scrum Product Owner Certified (SPOC?) certification exam is designed to confirm applicants practical and working knowledge of Scrum that equips them to handle the business aspects and stakeholders in a Scrum environment. Successful candidates will be awarded the Scrum Product Owner Certified (SPOC?)certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. AGILE & SCRUM OVERVIEW * What is Agile? * Why use Agile? * The Agile Manifesto * Principles of the Agile Manifesto * Agile Methods * Other Agile Methods * Scrum Overview * Scrum Summary SCRUM ROLES * Scrum Roles * The Product Owner * The Scrum Team * The Scrum Master * Advantages of Cross-functional Teams PLANNING IN SCRUM * Scrum Flow * Requirements in Scrum * Prioritizing the Product Backlog * Adaptive Project Management * Scrum Planning * User Stories * The Concept of Persona * Acceptance Criteria * Generic Done Criteria * Criteria for a Good User Story * Estimation * Importance of Value * Risk Burndown Graphics * Scrum Board SPRINT PLANNING * Sprints (from Product Owner?s point of view) * Sprint Planning Meeting * Planning Game * Task Estimation * The Sprint Backlog IMPLEMENTATION OF SCRUM * Daily Stand-up Meeting * Sprint Review Meeting * Sprint Retrospective * Meeting * Product Backlog Grooming SCRUM FOR LARGE PROJECTS * Scrum for Large Projects * The Chief Product Owner * Distributed teams in Scrum * Transition to Scrum * Mapping Traditional Roles to Scrum * Maintaining Stakeholder Involvement NOTE * SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy.

DESCRIPTION: A SCRUM master is a facilitator for the agile development team.  A SCRUM master servers the Product owner in several ways such as - * By finding methods for efficient Product Backlog management * By facilitating the Scrum Team to understand the need for clear and concise Product Backlog items. * By Understanding and analyzing product planning in an empirical environment. * By educating the Product Owner to arrange the Product Backlog to maximise value. * By Understanding and practicing agility. * By Facilitating Scrum events The Scrum Product Owner Video Training Course provides all the necessary information related to SCRUM Product owner with a special focus on the topics like roles and responsibilities, planning, managing quality, change, and risk. Throughout the course, you will learn the sprint planning meeting, the ways of grooming the prioritized product backlog, the sprint review meeting, and shipping deliverables. In short, by the end of the Scrum Product Owner Video Training Course, you will learn how to use Scrum to optimise value, productivity, and goals. ASSESSMENT & CERTIFICATION: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. * Hardcopy Certificate by post - £19 * Soft copy PDF via email - £10 REQUIREMENTS Our Scrum Product Owner Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk  Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00  Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:03:00 Mock Exam Mock Exam- Scrum Product Owner Video Training Course 00:20:00 Final Exam Final Exam- Scrum Product Owner Video Training Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course will let you develop the skillsets needed to guide the delivery of value in a Lean enterprise—and learn about the activities, tools, and mechanics used to manage backlogs and programs. Attending the class prepares you to take the exam and become a certified SAFe® 6 Product Owner/Product Manager (POPM). SAFe Product Owner/Product Manager 6 training course is provided under Scaled Agile, Inc. Partner Program Agreement.

This course is perfect for the individuals who want to deliver high-quality products, deal with rapidly changing requirements, transition into an Agile product management role, coach a product owner/product manager on Agile Scrum techniques, improve the performance of your team as a product owner/product manager, and individuals who want a professional Scrum Product Owner certification.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers Overview The learning objectives for DOL include a practical understanding of: - DevOps and time to market - The business and IT perspectives - Key differences between DevOps IT and traditional IT - Planning and organizing - Understanding performance and culture - Measurement differences - Designing a DevOps organization - Focusing on what matters - Ideas for organizing workflows - Sharing information - Defining meaningful metrics - Value stream mapping - The Spotify Squad model - Managing culture change - Popular tools and key practices - Putting it all together The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization. The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping. Prerequisites * DevOps Foundation 1 - DEVOPS AND TIME * What Is DevOps? * Why Do DevOps * Companies Doing DevOps * The Magic Equation 2 - KEY DIFFERENCES BETWEEN DEVOPS IT AND TRADITIONAL IT * What Sets DevOps IT apart from Traditional IT * How DevOps IT is Organized Differently * How to Perform to a Different Standard * How to Use Different Measurements 3 - BECOMING A DEVOPS ORGANIZATION * Transformational Leadership * Redesigning An Organization for DevOps * Design Principles * Focus * Work * Information * Metrics 4 - VALUE STREAM MAPPING * What is Value Stream Mapping? * Why Do We Need to Use this Framework? * Types of Maps * How to Create a Value Stream Map? * Types of Data to Collect * How to Handle Exceptions 5 - VALUE STREAM MAPPING EXERCISE 6 - SQUAD ORGANIZATIONAL MODEL * Conway's Law * The Problem with Silos * Spotify?s Squad Organization Model (Structure, Roles) * Squads * Tribes * Chapters * Guilds * How to Reorganize in Order to Move to this Model 7 - MANAGING CULTURE CHANGE * What is Culture and How Does it Impact Performance? * Types of IT Culture * Cultural Traits of a DevOps Organization * How to Manage Change 8 - CULTURE AND ITS IMPACT ON PERFORMANCE * Types of IT Culture * What is a DevOps Culture * How To Manage Change * The Three Phases Of Change * Types of Changes That Need to be Implemented 9 - POPULAR DEVOPS TOOLS AND PRACTICES * DevOps Tools Periodic Table * Top DevOps Tool Categories * Common and Popular Practices 10 - BUILDING A BUSINESS CASE 11 - BRINGING IT ALL TOGETHER 12 - ADDITIONAL SOURCES OF INFORMATION 13 - EXAM PREPARATIONS * Exam Requirements, Question Weighting, and Terminology List * Sample Exam Review ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. -------------------------------------------------------------------------------- Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods.  In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. -------------------------------------------------------------------------------- Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. -------------------------------------------------------------------------------- Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. -------------------------------------------------------------------------------- Service features * Two-day Agile Scrum training course * The course uses eCommerce and other Business Case examples for context * Optional online CPD certification assessment * Optional Agile knowledge quiz to help delegates gauge level of attainment * Online Retrospective feedback to enable continuous course improvements. Service benefits * Delegates will understand the concepts and benefits of Agile Scrum development * Scrum team roles and role accountabilities * INVEST-compliant User Stories and BDD formatted Acceptance Criteria * Agile approach to incremental project delivery * Agile artefacts and Agile reports (burn-down & burn-up charts) * Agile Events & Scrum rules * Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) * Use of Kanban for workflow management * Government Digital Service (GDS) Service Standards and Service Assessment * Be able to communicate the ideals of Agile to stakeholders -------------------------------------------------------------------------------- Service Agenda General knowledge * Agile Delivery 101 * Scrum process and sprints * Applicability of Scrum * Agile Manifesto Scrum roles and accountabilities * Overview of Scrum roles (Core & Ancillary) * Scrum Master role and role responsibilities * Scrum Product Owner role and role responsibilities * Scrum team Scrum events * Sprint Planning * Daily Scrums * Sprint Reviews * Sprint Retrospectives Scrum artefacts * Product Backlog * Sprint Backlog * Increments Scrum Reports * Burn-down and Burn-up Charts Scaling Scrum * Working with multiple Scrum teams * Working with distributed Scrum teams GDS (Government Digital Service) * Service Standards * Service Assessments Risks and challenges * Risks and challenges of transitioning to Agile delivery Frequently asked questions * Discussion on frequently asked Agile questions Agile knowledge quiz * Examples of the multiple-choice questions in the optional online quiz -------------------------------------------------------------------------------- On-going support Email support No Telephone support No Webchat support No Online support No -------------------------------------------------------------------------------- Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum  Practitioners’ Guild', a private Slack community of like-minded Agile professionals.