5 Chairing Meetings courses delivered Live Online

COURSE CATEGORY Team Building and Leadership Visioning and Problem Solving Strategic Work Online Course now available via Teachable Platform [https://inclusive-solutions-school.teachable.com/courses] – Chairing Meetings [https://inclusive-solutions-school.teachable.com/p/chairing-meetings] Learn at your own pace… lots of text and video support DESCRIPTION Meetings can be dreadful and bad chairing makes them worse. On this day we look at transformational person centred approaches to approaching the chairing of meetings. We provide deeper insights into the psychological processes that make this role challenging. ‘Best Saves’ for those really difficult moments when chairing meetings are creatively explored. We provide a practical, skill based and creative approach best delivered over 2 days. TESTIMONIALS “One of the most valuable things I have come across in the whole year” LEARNING OBJECTIVES * To identify characteristics of meetings that matter- what excellent chairing looks like * To strengthen person centred dimensions to chairing meetings * To clarify the meetings we never want to be part of * To create a visual graphic and words that uniquely illuminate what great meetings and chairing looks like * To explore the various hats that group members and chairs can wear * For participants to improve their chairing skills by receiving feedback * To explore how to bring creativity into stuck meetings * To Explore psychodynamic processes of resistance, projection, splitting and transference- as well as how to process these dynamics WHO IS IT FOR? * Anyone who has to chair meetings COURSE CONTENT * Setting a Good tone/Exploring the ‘whole elephant’ – story so far of experience in chairing meetings – good and bad meetings – graphiced timeline and highs and lows of story so far * Meetings I do not want – negative chairing…. * Thinking Hats and Values – linked to role of chair – where are hats when things are going well and where are they when things are not? * Our shared vision for great meetings and excellent chairing? * Personal planning for future chairing – what do I need to get better at – what should I manage? * Specific skill teaching – re when things go wrong – eg tears, personal attacks, talking in side conversations, silent members, lack of contribution, anger and so on…‘best saves’ explored with group – using live role play – with one chair * Solution Circle demonstration – chairing skills/problem solving modelled – approach when teams stuck… * Emotional elements of chairing – ‘its not personal’ – splitting, projection, transference explored and ‘handling projections’ activity * Vision and Road Blocks – small groups chaired and minuted – creative problem solving – Blocks to vision of great meetings creatively removed or worked around

Meetings are a traditional and essential component of local government. For both elected members and officers, meetings serve as a forum for discussion and agreement, planning and monitoring, communication and leadership, and decision-making. Used appropriately, meetings can challenge, inspire, illuminate and inform. And while they are not the only meetings that elected members will be asked to attend, committee meetings, in particular, are a mainstay of the political management process. Effective chairing is important because it can provide clear leadership and direction, ensure that debates are focused and balanced, enable decisions to be reached and ensure that resources are used to best effect. This two-hour 'masterclass'-style workshop will help elected members to understand their role, offer some approaches and ideas that will help to tackle typical challenges, and help to generally improve their effectiveness as a chair. * To understand the skills and qualities of a good chair * To learn ideas and approaches for chairing a successful meeting that is on time and achieves its outcomes * To understand the protocols and boundaries for appropriate meeting etiquette and the chair's role in managing this effectively * To appreciate how to manage yourself and others appropriately * To take away personal actions to apply to your role 1 WELCOME AND INTRODUCTIONS * Objectives * What's the challenge for you? 2 WE CAN'T GO ON MEETING LIKE THIS * Common meeting challenges for chairs and why they succeed or fail * Consequences and impact for the Council * What's the context? 3 ROLES AND RESPONSIBILITIES OF AN EFFECTIVE CHAIR * Activities and input that explore the role, skills and qualities needed * Role of the chair: what is it and how to do it well 4 CHAIRING FOR SUCCESS - IDEAS AND APPROACHES TO MEET THE CHALLENGES * Managing time and boundaries * Preparation and planning * Creating the right environment * Self-management * Challenging personalities and good meeting behaviour 5 FINAL PLENARY SESSION * What's your plan? Take away actions

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, team leaders, or anyone who leads meetings as part of their job and wants to learn how to become a more effective meeting facilitator. Overview Build a foundation for a successful meeting. Prepare for a meeting. Set the stage for a meeting. Facilitate a meeting. Facilitate a specialized meeting Effective facilitators know how to take charge of meetings and lead groups toward successfully completing their work objectives. In this course, you will strategically plan meetings and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading virtual meetings and even moderating international sessions. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. LESSON 1: BUILDING A FOUNDATION FOR SUCCESSFUL MEETINGS * Topic A: Identify Types of Meetings Topic B: Identify Attributes of Strong Meeting Leaders LESSON 2: PREPARING FOR A MEETING * Topic A: Clarify the Purpose of the Meeting Topic B: Identify Participants Topic C: Plan Meeting Logistics Topic D: Create an Agenda LESSON 3: SETTING THE STAGE FOR A MEETING * Topic A: Establish a Meeting Climate Topic B: Resolve Challenging Situations LESSON 4: FACILITATING A MEETING * Topic A: Lead a Meeting Topic B: Make Sound Decisions Topic C: Publish Meeting Minutes Topic D: Close a Meeting LESSON 5: FACILITATING SPECIALIZED MEETINGS * Topic A: Manage a Brainstorming Session Topic B: Manage a Virtual Meeting Topic C: Manage an International Meeting

Taking minutes is a much under-rated skill. It can be challenging at the best of times. So how do you do it for virtual meetings? This trainer-led session will help. It's a very practical programme which explores the issues specific to minuting on-line meetings and gives solutions to some of the trickier problems. Full of useful tips, the session will enable participants to: * Identify how to adapt their current minute-taking skills to on-line meetings * Plan and prepare for a meeting * Follow a line of discussion * Work in partnership with a remote Chair * Deal confidently with minute-taking challenges. 1 WELCOME * Programme objectives * Personal introductions 2 ADAPTING MINUTE-TAKING TO VIRTUAL MEETINGS * How is it different? * What changes in approach are needed? 3 PREPARATION * Preparing for the meeting * Technology and equipment * Dress and personal presentation * Liaising with the Chair * Practical preparation tips 4 MINUTING TIPS * Managing the 'techie' elements, eg. poor sound/visual quality * Knowing who is speaking * Following a line of discussion * What if I don't hear or understand? * Tips for producing a set of minutes 5 SESSION REVIEW * Summary, key learning points, feedback and close

Meetings are a fact of working life - both virtual and physical meetings. Recording the key points from meetings is critical to making sure that accurate information is captured, and action points are clearly identified and allocated. This virtual training session will support members of staff to develop their skills in recording the key points from meetings and discussions. This course will help participants: * Describe the different levels of note taking and pick the appropriate style for the meeting * Prepare to take minutes in the virtual and the physical environment * Liaise and work in partnership with the meeting Chair * Use a template to enable the capturing of key points * Set up the room ready for the meeting * Identify key points to record, versus what not to record * Interrupt the meeting confidently to check key points * Take neutral, accurate and concise records * Produce a well-laid out set of minutes. 1 INTRODUCTION * Objectives and overview * Introductions and personal aims 2 AN INTRODUCTION TO MINUTES * Purpose and use * Different levels of notetaking 3 PREPARING TO TAKE MINUTES * Identifying the purpose of the meeting * Working with the Chair * Tips and techniques to prepare effectively * Case studies, review and discussion * The physical environment: setting up for a meeting 4 LISTENING AND RECORDING * Tips and techniques to make the process easier * How to interrupt a meeting * What to record; what to leave out * Recording in short-form using playscript and bullet-points * Listening neutrally * Activity: Minuting a Meeting * The tricky ones and how to overcome problems in the meeting 5 PREPARING THE MINUTES * Producing a set of draft minutes * Tips on grammar, punctuation and layout * Stylistic variation * Managing feedback from the Chair 6 REVIEW * Summary of key learning points * Action planning