Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives
An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment.
Introduction
Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees.
Trainer
The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games.
Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations.
The Course
The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives.
The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work.
A vital course for any manager or leader work‐ ing in a multi‐cultural environment
Covers the managerial, social and psychological aspects of culture
Develop your cross‐cultural leadership & management skills in a fun and informative environment
Discover best‐practice in diversity management and cross‐cultural communication
Appreciate current business issues related to managing and leading in a cross‐cultural environment
Comments from previous participants:
“ ...one of the best courses I have ever attended!”“
I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“
“...the trainer was excellent and the individual feedback and advice fantastic”“
This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally”
This course can be conducted on-site at your location for groups of up to 15 participants
The Objectives
By the end of the course, the delegates will be able to:
Illustrate examples of stereotypes and stereotyping
Formulate a business case for cultural diversity in their workplace
List Hofstede’s five value dimensions
Explain in his/her own words the meaning of each of the five value dimensions
Evaluate the risks involved in international assignments
The Delegates
All supervisors, middle managers , department heads and senior managers
Human resource personnel including HR Business Partners
All staff interested in developing cross‐cultural skills
The Benefits
Appreciate the importance and meaning of culture
Learn about the psychology of culture
Develop your cross‐cultural leadership & management skills
Discover how to manage and lead diverse employees in a multi‐cultural environment
Appreciate current issues in international business related to managing people
The Course
Day 1: The Meaning and Psychology of Culture
Our world today ‐ the importance of demographics
Dimensions of culture
Hofstede’s five value dimensions
Workplace and organisational culture
Stereotypes and stereotyping
Cross‐cultural communication
Body‐language and culture
Day 2: Managing and Leading Diverse Employees
Developing a global mindset
Culture and strategy
Managing in multi‐national companies
Multi‐cultural teams and teamwork
International assignments and global career development
Culture shock and global working
Culture and decision‐making