Terms of Service for Coaching and Training/Workshops

Terms of Service: Coaching & Resilience in Motion

By booking a coaching session with Amanda Page of Change Tempo, you agree to the following:

1. What Coaching is and is not

Coaching is a developmental process designed to support your personal and or professional growth. It is not therapy, counselling, or consulting.
The purpose of our interaction is YOUR desired outcome and to partner with you to stay clear, focused and in action. The coaching relationship can only be granted by you. I invite you to use this relationship to find clarity, create new awareness and thinking, discover your great potential, and to achieve actions and results.
Throughout our coaching relationship, conversations will be direct and personal. You can count on me to be honest, straightforward, asking clarifying questions, and making requests. I will champion your efforts and challenge you to grow and explore beyound your comfort zone.

2. Your Responsibilities

You are expected to:
- Arrive on time and be present and prepared.
- Take ownership of your progress.
- Engage in reflection between sessions. I may provide a reflection question to deepen your insight.
- Offer feedback through our work together so I can adjust my approach to better serve you as your coach.

3. Confidentiality

All coaching conversations are confidential. Information shared will not be disclosed without your consent, unless required by law or if there is a risk of harm to yourself or others.

4. Payment & Booking

Sessions are paid for at the time of booking.
You may reschedule up to 48 hours in advance with no penalty.
Sessions missed or cancelled with less that 48 hours’ notice will not be refunded.
In cases of emergency or unforeseen circumstances, rescheduling may be offered at my discretion.

5. Session Delivery

Coaching Sessions are delivered online only using Microsoft Teams.
Please ensure a quiet, private space and reliable internet connection. Public places or cafes are discouraged to support full engagement of both of us.

6. Outcomes Disclaimer

Coaching supports your goals, but results depend on your engagement.
Our sessions together will focus on the topics and areas you identify as most important to your coaching goals.

Terms of Service: Workshops and Training (Inspire Change Alliance)

By enrolling in a workshop or training session with Amanda Page of Change Tempo, you agree to the following terms:

1. Content and Delivery

Workshops and training sessions are educational and interactive experiences designed to build skills and capabilities in personal resilience, change leadership and related topics. They are not therapy or personalised coaching unless explicity stated by you.

2. Registration and Payment

Full payment is required at the time of registration to confirm your place.
Spaces are limited and will be allocated on a first-come, first-served basis.

3. Cancellations and Transfers

You may cancel your registration up to 7 working days before the event for a full refund.
Cancellations made within 7 working days before the session will not be refunded.
You may request to transfer your spot to another person or a future cohort, provided the request is made before to the start of a cohort, and the replacement individual agrees to attend all sessions.
Payment transfers between individuals must be arranged privately by you.

4. Changes and Cancellations by Change Tempo

If a workshop must be cancelled or rescheduled due to unforeseen circumstances, you will be offered either a full refund or a place in a future session.

5. Your Responsibilities

You will be expected to:

Arrive on time and engage respectfully.
Contribute to a positive, inclusive, and safe learning environment.
Share your experience and perspective generously.
Be open and curious about others' views and experience.

6. Confidentiality

It is essential that participants feel safe to share ideas and experiences withouth judgement.

You may share your own experiences outsid of the group.
You may not share others' experiences or stories, whether inside or outside the group co-hort.
Recording or distributing materials is not permitted without written permission from ChangeTempo and/or the co-hort. All training content and materials remain the intellectual property of Amanda Page of Change Tempo and may not be copied, shared, or repurposed without prior written consent.