An accredited qualification for current and prospective managers.

This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.

One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives.

It is therefore vital that a manager has the essential skills to fully support and lead their team to success.

This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results.

All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under.

Course Syllabus

The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following:

Module One

Solving Problems and Making Decisions

What is a problem?
How to identify a problem, its nature, scope and impact
Identifying the root cause
Understanding how to interpret information to solve a problem
What is involved in making an informed decision?
Generate ideas/solutions- creative thinking techniques
How to evaluate your options
Finding the critical path
Having confidence to commit to a decision
Planning approach
Communicating the decision
Implementing the plan

Module Two

Understanding Leadership

What is leadership?
Recognise the differences and similarities between leadership and management
Qualities and skills of a leader
Action Centered Leadership - Team, Task, Individual - John Adair
Varying leadership styles
Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships
Reflect on your own leadership styles and behaviours
Create an action plan to enhance your performance

Module Three

Understanding the Communication Process in the Workplace

Identify what is effective communication
Understand the importance of effective communication at work
Recognise the different ways we communicate
Recognise possible barriers to communication and how to overcome them
Johari's window - communication flows
How others will perceive and interpret the information you have provided
Active listening
Developing questioning skills
Understanding the significance of non-verbal communication and body language
Developing sensory acuity and how to use it effectively in the workplace

In-House & Classroom Courses Available Online

We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home.

This is how it looks:

Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run.

Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops.

Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required.

Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption.

In-House Courses

In-House ILM Level 3 Award in Leadership and Management Courses

As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable.

Scheduled Courses

On-Demand Course - Self-paced

The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback.

Our online training option gives you 24/7 access to our learning platform for the duration of your course.

The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme.

Cost: £695 + vat

Dickson Training Ltd

Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Booking options