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Managing Difficult Conversations - On-Demand

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Managing Difficult Conversations - On-Demand

Booking options

£30

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Highlights

On-Demand course
2 hours 30 minutes
All levels

Description

On-demand training course

Our on-demand Managing Difficult Conversations training course will equip you and your team with the knowledge, practical skills, and confidence to successfully manage difficult conversations in your business or organisation.

Using down-to-earth, coaching-based approaches, you’ll learn how to achieve the outcomes you want while maintaining positive working relationships and motivation in your staff teams.

Designed around a coaching approach, our training brings a skill set with lasting impact that can be applied throughout your organisation to develop a culture of collaboration and effectiveness. This approach supports staff teams to feel valued, whilst working towards continuous improvement and effective organisational outcomes.

Who is it for?

CEO's, Directors, Senior and middle leaders.

Anyone new to a management or leadership role.

Aspiring leaders.

1st line managers and supervisors.

Charities, social enterprises and businesses of all sizes.

This course will help you to:

Understand your own responses and barriers to difficult conversations.

Develop communication skills.

Develop a coaching approach to build better engagement and accountability.

Build your own personal toolkit to manage conversations and give more impactful feedback.

Designed with busy leaders and managers in mind…

This course contains all the material from our live online and in-person training, but is designed with busy managers and leaders in mind. We know that time and budget constraints are proving limiting, so this course allows you to access the material at a time and place that suits you. Whether that's learning with colleagues at work, or on your own at home.

You can access the short, bite-sized videos one at a time, or complete the course in one go.

The course brings great value for money, with fantastic savings when buying bulk places.

To help you retain your learning and put this into practice, we include lots of coaching questions, resources and reflection exercises, with the aim that you will turn these into tangible, personalised actions to build confidence and skills.

Course Dashboard Demo…

Discounts for bulk bookings of 5 places and more.

These will automatically be applied at checkout. See booking page for details, and we'll be in touch to get your participant details…

Looking to book 20 places or more?

Contact us for a bespoke quote using the contact button, or:

Email info@bright-bird.co.uk or

Click HERE to book a no-obligation 15-min chat

An additional option of a 1-to1 coaching session is also available - saving £60 off the usual cost. (Add this option at checkout.)

Here's what is included in the programme:

Module 1:

Identifying and overcoming fears and barriers to conversations.

Module 2:

Tools and tips to help you improve communication and relationships.

Module 3:

The coaching conversations and feedback toolkit. With tips, tools, planners, scenarios and assessments to help embed your learning.

The course includes:

Bite-sized video recordings explaining tips, tools and approaches.

Downloadable, fillable, or printable workbooks with coaching questions and exercises.

Access to the course 24/7 via your personal online dashboard.

Regular updates, tips and blogs to supplement your learning.

Completion certificate.

Simple sign up and Seat Manager option for bulk bookings - manage your own place allocation in-house and check progress of participants.

Looking for live online or in-person training?

Our in-house training programmes give you flexibility, bespoke content and great value for money.

Book a 15-minute chat

or click the ‘Contact Us’ button on the right…

Frequently Asked Questions

Are there discounts for multiple/block bookings?
Yes, there are excellent discounts for booking multiple places of 5 places or more.
The more places you book, the bigger the discount. You can see discounts on the course booking page. These will be automatically applied at checkout.
If you would like to book more than 20 places, get in touch with us using the Contact Us button or email info@bright-bird.co.uk, telling us your required numbers and we'll send you a no-obligation quote.
How do I manage block bookings?
When you choose the number of seats of places you wish to book, we will email you with confirmation of your booking.
We will then email you a spreadsheet asking you for the names and email addresses of the people you would like to participate on the course.
We will enrol each person, who will receive email notification of how to access their course and course dashboard. From this they will be able to manage their own learning and access all the course videos and resources.
The Primary Booker, or Seat Manager will be able to view participants' progress via their dashboard.
We expect to have the facility for Seat Managers to add participants up to the requested maximum number of bookings very soon, but in the meantime, they can contact us via email with new additions, giving us their name and email address and we will manage further enrolments for you.